Use these links to rapidly review the document
TABLE OF CONTENTSTable of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

SCHEDULE 14A

Proxy Statement Pursuant to Section 14(a) of
the Securities Exchange Act of 1934 (Amendment No.           )

Filed by the Registrantý

Filed by a Party other than the Registranto

Check the appropriate box:

o


Preliminary Proxy Statement

o


Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2))

ý


Definitive Proxy Statement

o


Definitive Additional Materials

o


Soliciting Material under §240.14a-12

 

Pinnacle West Capital Corporation

(Name of Registrant as Specified In Its Charter)

 

(Name of Person(s) Filing Proxy Statement, if other than the Registrant)

Payment of Filing Fee (Check the appropriate box):

ý


No fee required.

o


Fee computed on table below per Exchange Act Rules 14a-6(i)(1) and 0-11.
 (1)Title of each class of securities to which transaction applies:
         
 (2)Aggregate number of securities to which transaction applies:
         
 (3)Per unit price or other underlying value of transaction computed pursuant to Exchange Act Rule 0-11 (set forth the amount on which the filing fee is calculated and state how it was determined):
         
 (4)Proposed maximum aggregate value of transaction:
         
 (5)Total fee paid:
         

o


Fee paid previously with preliminary materials.

o


Check box if any part of the fee is offset as provided by Exchange Act Rule 0-11(a)(2) and identify the filing for which the offsetting fee was paid previously. Identify the previous filing by registration statement number, or the Form or Schedule and the date of its filing.

 


(1)


Amount Previously Paid:
        
 (2)Form, Schedule or Registration Statement No.:
         
 (3)Filing Party:
         
 (4)Date Filed:
         

GRAPHIC


Table of Contents

GRAPHICLOGODonald E. Brandt
Chairman of the Board, President
and Chief Executive Officer

Dear Fellow Shareholder:To Our Shareholders:

On behalf of our Board of Directors, management and employees, I invite you to attendparticipate in our 20162018 Annual Meeting of Shareholders.

The meeting will be held at10:30 a.m. (MST),Wednesday, May 18, 2016, at16, 2018. Details regarding how to attend the Heard Museum, located at 2301 North Central Avenuemeeting and the business to be conducted are in Phoenix, Arizona, 85004.the accompanying Notice of Annual Meeting and Proxy Statement.

In 2015, ourPinnacle West achieved another year of outstanding performance as we continued to focus on managing costsdelivering on our commitments to the customers who depend on us, the communities we serve, our dedicated team members, and creatingthe shareholders who trust us with their investment. Operational performance at our primary subsidiary, Arizona Public Service Company ("APS"), an electric utility that serves approximately 1.2 million customers throughout Arizona and operates the largest nuclear power plant in the United States, was strong in 2017. Included in the Proxy Statement Summary you will see a sustainable energy future for Arizona enabled usnumber of our shareholder value creation and operational accomplishments. It is an impressive list, and one that I and the senior management team are proud to meet or exceed our goals, thus marking another successful year for Pinnacle West and your investment in our Company. In 2015:share with you. Here are just a few of those achievements:

Your BoardTotal shareholder value (change in market capitalization plus dividends) increased $1.1 billion in 2017, $2.8 billion over the common dividend forlast three years, and $5.2 billion over the fourth straight year, raising it by 5%;last five years;

Our earnings were $437 million, or $3.92 per share, which is a 9.5% increase over our 2014 earnings per share;total shareholder return (stock price appreciation/depreciation plus dividends) ("TSR") for 2017 was 12.7% and 41.2%, 38.4%, and 100.7%, for the 2, 3, and 5-year periods, respectively;

Our share price reached a new all-time closing high, and hit new 52-week intraday-highs on 29 trading days, including a new all-time intraday highshigh;

Pinnacle West increased its dividend for the 6th straight year, by 6% in 2017;

We continued to focus on four trading days.hiring diverse candidates as well as hiring from our veteran community, and at the end of 2017 over 44% of our workforce was diverse and more than 20% of our team members were veterans;

We achieved top-quartile distribution reliability and had our best summer reliability in five years; and

We achieved a positive and collaborative outcome of our first rate review in five years, which was an important milestone for us as it allows us to continue making efficient, cost-effective investments while providing safe, reliable service for our customers.

Additional highlighted accomplishments of our Company's 20152017 performance are set forth in the Proxy Statement beginning on page 1.2.

At this year's Annual Meeting,

Table of Contents

In addition to delivering exceptional financial performance, we will share additional updates with youcontinue to focus on our sustainability efforts, fostering diversity and supporting our communities. Our usage of reclaimed water is a prime example of a sustainable balance and exemplifies our focus on the Company's recent performance and operations.water-energy nexus. Thanks in large part to the Palo Verde Generating Station, reclaimed water accounted for 72% of the water used in our generating facilities in 2017.

Our Executive Diversity Council worked diligently in 2017 to continue improving our workforce diversity. Over 48% of candidates hired in 2017 were ethnically or gender diverse. As explained in the attached Proxy Statement,a Company we are askingcommitted to diversity, respect and inclusion as core to our culture and essential to our success.

In 2017 we remained steadfast in our commitment to our communities. We contributed more than $9.8 million to our Arizona communities, with more than $1.4 million invested in science, technology, engineering and mathematics ("STEM") education. Our men and women pledged more than $2.4 million through our Company-sponsored charitable giving program, through which the Company provides a 50% match. This year our team members donated nearly 110,000 volunteer hours to a diverse and wide-range of organizations, including Habitat For Humanity, Treasures for Teachers, Phoenix Children's Hospital and St. Mary's Food Bank Alliance. These are only a few examples of how our men and women continuously demonstrate a commitment to excellence by living the values core to our culture. In addition, APS continued to partner with the Arizona Diamondbacks Foundation to build youth baseball fields in deserving neighborhoods. In 2017 we built our 35th field. We are proud to support efforts that unite our communities and help them thrive.

As you to: (1) elect tenknow, in 2016 the Board of Directors adopted a Director nominees; (2) consider and vote FORRetirement Policy to provide for an advisory resolution to approve executive compensation; (3) ratify the appointmentorderly transition of our independent public accounting firm for 2016; and (4) consider a shareholder proposal, if properly presentedBoard members. This year the first retirement under that policy will take place. Roy Herberger will retire from the Board effective at the meeting.Annual Meeting. Over my years at Pinnacle West, I always valued Roy's counsel, wisdom and guidance. On behalf of all of us, I extend our appreciation and thanks to Roy for his many years of contributions and dedicated service to our Company and to our shareholders.

Last, but not least, your vote is importantI am both privileged and proud to us. Whether or not you planlead Pinnacle West. Our men and women are working to attend the Annual Meetingshape a better, sustainable future for our customers and our communities, and in person, we encourage you to vote promptly. You may vote over the Internet; by telephone; by completing, signing, dating and returningthat process, they are also building a proxy card or voting instruction form; or by voting in person at the meeting.more valuable company for our shareholders.

Thank you for the confidence you place in Pinnacle West through your investment. We look forward to seeing you at this year's Annual Meeting.

Sincerely,

GRAPHIC


Table of Contents

GRAPHICLOGO
Kathryn L. Munro
Lead Director

To Our Shareholders:Dear Fellow Shareholders,

First and foremost, onOn behalf of yourthe Board, of Directors, weI would like to take this opportunity to tellthank you for your investment in Pinnacle West. As we approach our fellow shareholders how honored we are to represent your interests as your Board. This is not a commitment we take lightly, and we want you to be assured that we are dedicated to our Company and its continued success.

Don Brandt became our Chairman of the Board and Chief Executive Officer in April 2009. He brought to the Company a focus on returning to our core business of operating and investing in a vertically integrated electric utility. He has built a strong leadership team, and the results are impressive. Here are several examples of our improved performance:

The Board's most significant priorities in 2015 included a continued focus on setting a sustainable long-term view for the success of the Company. This focus includes the reliability and security of the electric power grid, the changing needs and preferences of our customers, and the continued successful operation of our generation, transmission and distribution assets, including Palo Verde Nuclear Generating Station, the largest nuclear generating station in the United States. We also addressed leadership development, succession planning and aligning our compensation programs with performance.

2018 Annual Meeting, I would like to take this opportunity to highlight someprovide you with an update on how your Board is approaching and addressing key areas of shareholder interest, particularly with respect to our governance and compensation practices.

Driving Shareholder Value Creation and Promoting a Sustainable Energy Future

As directors of Arizona's largest and longest-serving electric company, we view operational excellence as paramount to long-term value creation for our shareholders, that we specifically addressed:and our long-term strategy reflects this focus. Our management team continues to drive outstanding operational execution while growing our business and leveraging technology to promote a long-term sustainable energy future. These efforts have resulted in strong returns for our shareholders: annualized total shareholder return of 18.8% since May 1, 2009, which was when Don Brandt took over as CEO. This exceeds the annualized returns of the S&P 1500 Electric Utilities Index of 11.8% and the S&P 500 Index of 16.2%. We also continue to be recognized for our safety and sustainability leadership:


Table of Contents

Thank you for your trust and support. Together we have a tremendous Company.

Sincerely,

GRAPHICbusiness,


Table of Contents

including several changes made in 2016. Following shareholder discussions in 2017, we have made further changes to our program that we believe will create even greater alignment between our executives and the performance of our Company, and changes to our program and disclosures that reflect the feedback we have received from our shareholders. These changes are detailed in the Compensation Discussion and Analysis of this Proxy Statement and include:

Increase in the proportion of performance shares in our CEO's and Executive Vice Presidents' 2018 long-term incentive awards from 60% to 70% (reducing the percent of restricted stock units from 40% to 30% as well);

Revised 2018 metrics in certain key business units to better align with our priorities and emphasize top-quartile or above performance;

Adoption of a formal clawback policy;

Enhanced CD&A disclosures;

Additional transparency into our metric setting practices;

Redesigned annual incentive disclosure; and

Additional detail on how we select our peer group.

These structural and disclosure enhancements are directly in response to feedback we received from our shareholders.

Thoughtful and Systematic Management Succession Planning Process

As you would expect for a company with a highly skilled and long-tenured management team, the Board is very engaged in succession planning to ensure we are building a sustainable leadership pipeline. CEO and senior leadership succession planning continues to be a focus for the Board, and we have been executing on a very deliberate succession and development plan. Our current management team, under the leadership of Don Brandt, has delivered very strong performance and the Board and its Committees are actively involved in our succession plans for our top talent to ensure we are providing development opportunities that will allow for smooth leadership transitions in the future.

Robust Board Refreshment and Succession Planning Practices

The Board has established strong practices to support regular Board evaluation and refreshment. In 2016, the Board adopted a Director Retirement Policy to facilitate an orderly transition of Board members and implemented a five-year plan to refresh the Board and its leadership. This five-year plan encompasses the following:

Development of a matrix of our Board members' current skills and experiences;

Evaluation of the skills and experience leaving our Board over the next five years;

Assessment of skills and experience needed to guide the company's future long-term plans;

Incoming committee chairs are identified one year in advance of assuming chair leadership to ensure proper transition — with Roy Herberger's retirement, Rick Fox will take over as the Chair of the Human Resources Committee effective at the Annual Meeting.

This process helps guide the Board in its recruitment efforts.


Table of Contents

On behalf of the Board, I want to thank our shareholders for their time and feedback. I am pleased to provide this additional window into the Board's activities in 2017 and express our commitment to running our business for the long-term value creation for our shareholders. We appreciate your support at our 2018 Annual Meeting.

Sincerely,

GRAPHICGRAPHIC


Table of Contents

LOGO

Notice of the 20162018
Annual Meeting of Shareholders

March 31, 201629, 2018

The 20162018 Annual Meeting of Shareholders (the "Annual Meeting") of Pinnacle West Capital Corporation ("Pinnacle West", "PNW", or the "Company") will be held at the Heard Museum, 2301 North Central Avenue, Phoenix, Arizona 85004, at 10:30 a.m., Mountain Standard Time, on Wednesday, May 18, 2016.16, 2018. The Annual Meeting may be accessed online at www.virtualshareholdermeeting.com/PNW. The purposes of the Annual Meeting are:

(1)
To elect ten directors to serve until the 20172019 Annual Meeting of Shareholders (Proposal 1);
(2)
To hold an advisory vote to approve executive compensation (Proposal 2); and
(3)
To ratify the appointment of our independent accountants for the year ending December 31, 20162018 (Proposal 3);
(4)
To consider a shareholder proposal, if properly presented at the Annual Meeting (Proposal 4); and
(5)
To transact such other business as may properly come before the Annual Meeting and at any adjournments or postponements thereof..

All shareholders of record at the close of business on March 10, 20169, 2018 are entitled to notice of and to vote at the Annual Meeting. Your vote is important. Whether you plan to attendparticipate in the Annual Meeting in person or not, please promptly vote by telephone, over the Internet, by proxy card, or by voting instruction form.

By order of the Board of Directors,

GRAPHIC

DIANE WOOD
Corporate Secretary

Executive Offices Address:
PINNACLE WEST CAPITAL CORPORATION
Post Office Box 53999
Phoenix, Arizona 85072-3999


Table of Contents

Table of Contents

PAGE

 


 
LETTER FROM DONDONALD E. BRANDT 

LETTER FROM KATHRYN L. MUNRO


 

NOTICE OF THE 20162018 ANNUAL MEETING OF SHAREHOLDERS


 

PROXY STATEMENT SUMMARY


1

2015 Highlights: Performance


1
2015 Highlights: Board and Governance4
2015 Highlights: Compensation4
Annual Meeting of Shareholders6
Voting Matters and Board of Directors ("Board") Recommendations6
Director Nominees7

PROXY STATEMENT — GENERAL INFORMATION


8

Place,Time, Date and TimePlace


8
Notice of Internet Availability8
Record Date; Shareholders Entitled to Vote89
Voting89
Quorum910
Vote Required910
Board Recommendations10
Attendance at the Annual Meeting11
Delivery of Annual Reports and Proxy Statements to a Shared Address and Obtaining a Copy of the Annual Report1211
Shareholder Proposals or Director Nominations for the 20172019 Annual Meeting1311
Proxy Solicitation1312

INFORMATION ABOUT OUR BOARD AND CORPORATE GOVERNANCE


1413

Board Meetings and Attendance


1413
Board Committees1413
The Board's Leadership Structure1719
Succession Planning and Board Evaluations20
The Board's Role in Risk Oversight1821
Director Resignation Due to a Substantial Change in their Primary Business PositionPolicies1922
Director Retirement Policy1922
Shareholder Engagement and Communications with the Board2023
Codes of Ethics and APS Core Strategic Framework2124
Director Qualifications and Selection of Nominees for the Board2226

PROPOSAL 1 — ELECTION OF DIRECTORS


2528

Director Independence


3138
2016 Proxy Statement     |GRAPHIC i

Table of Contents

PAGE




STOCK MATTERS


3340

Ownership of Pinnacle West Stock


3340
Section 16(a) Beneficial Ownership Reporting Compliance3441

RELATED PARTY TRANSACTIONS


3542

2018 Proxy Statement     |GRAPHIC i


Table of Contents

PAGE




REPORT OF THE HUMAN RESOURCES COMMITTEE REPORT


3643

EXECUTIVE COMPENSATION


3744

Compensation Discussion and Analysis ("CD&A")


3744
Named Executive Officers44
Executive Summary45
Our Philosophy and Objectives53
Executive Compensation Components4353
Setting Executive Compensation68
Other Considerations72
Summary Compensation Table6575
Grants of Plan-Based Awards6777
Narrative Disclosure to Summary Compensation Table and Grants of Plan-Based Awards Table6878
Outstanding Equity Awards at Fiscal Year-End7180
Option Exercises and Stock Vested7382
Pension Benefits7584
Discussion of Pension Benefits7685
Nonqualified Deferred Compensation7988
Discussion of Nonqualified Deferred Compensation8089
Potential Payments upon Termination or Change of Control8291
Pay Ratio98

HUMAN RESOURCES COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION


8799

DIRECTORS' COMPENSATION


88100

Discussion of Directors' Compensation


89101
Director Stock Ownership Policy90102

PROPOSAL 2 — ADVISORY VOTE ON EXECUTIVE COMPENSATION


91103

PROPOSAL 3 — RATIFICATION OF THE APPOINTMENT OF DELOITTE & TOUCHE LLP AS THE INDEPENDENT ACCOUNTANTS FOR THE COMPANY


92104



ii     GRAPHIC |2016 Proxy Statement

Table of Contents

PAGE

ACCOUNTING AND AUDITING MATTERS


93105

The Independent Accountants


93105
Benefits of a Long-Tenured Independent Accountant105
Accountant's Independence Controls106
Pre-Approval Policies106
Audit Fees93
Pre-Approval Policies94107

REPORT OF THE AUDIT COMMITTEE


95108

PROPOSAL 4 — SHAREHOLDER PROPOSAL REGARDING POLITICAL SPENDINGHELPFUL RESOURCES


96109

iiGRAPHIC |      2018 Proxy Statement

2016 Proxy Statement     |GRAPHIC iii

Table of Contents

Proxy Statement Summary

This summary highlights our 2015 performance and certain information contained elsewhere in this Proxy Statement. As it is only a summary, please read the complete Proxy Statement and 20152017 Annual Report before you vote. The Proxy Statement and form of proxy are first being made available to shareholders on or about March 31, 2016.29, 2018.

First, here is an overview of what our Company accomplished in 2015:

2015 Highlights: PerformanceAnnual Meeting Time, Date and Voting Matters
 

GRAPHIC

Who We Are

Our Company continued its strong performance in 2015 as evidenced by the following:

Shareholder Value:Strategic Framework

TheCore is our strategic framework. It sets forth the basis from which we operate by defining our vision, mission, critical areas of focus, and values. The framework affirms our corporate values of safety, integrity and trust, respect and inclusion, and accountability. This is the foundation from which our long term strategy is built.

For example, employees are an element of our Core and one of our greatest assets. The Core helps us focus on keeping them safe, fostering a healthy and balanced environment, supporting their development through training and mentoring and encouraging engagement. This culture not only benefits each individual employee, it also positions our Company for long-term sustainable success.

GRAPHIC

o
Pinnacle West increased the dividend for the fourth straight year by 5.0%;

o
Pinnacle West's share price reached a new all-time high and new 52-week intraday highs on four trading days;

o
Pinnacle West's earnings of $437 million, or $3.92 per share, represented an increase of 9.5% over 2014 earnings per share;

o
Since April of 2009, our Company's TSR has outperformed that of the S&P 1500 Electric Utility Index by over 111%. Also during this period, the Company has delivered an annualized TSR of 18.8% and ranked 6th in annualized TSR compared to our Peer Group; and
2016 Proxy Statement     |GRAPHIC 1

2018 Proxy Statement     |GRAPHIC 1


Table of Contents

Proxy Statement Summary

Strategic Priorities

TheCore continues to serve as the foundation for all strategic and business initiatives. In turn, our performance metrics reinforce our highest priorities, including operational excellence, financial strength and leveraging economic growth, in a tangible, measurable way, and allow us to monitor and enhance our progress.

Building on that foundation, the APS Strategic Business Plan is anchored by four themes that align with industry trends shaping our future and the way we do business:

Consumer Engagement — Deliver value-added programs and services that derive from consumer insights and strengthen our brand for the future

Flexible Resources — Develop new initiatives and businesses that leverage our core capabilities

Employees — Adopt sustainable programs to invest in our people today and in the future

Innovation — Integrate new technologies to enhance performance, reliability and the overall experience of our customers and employees

2017 Highlights and Achievements

Shareholder Value

Our management team has delivered superior performance:

GRAPHIC

Financial and Operating Highlights

üPNWincreased its dividend for the 6th consecutive year, by 6%;
üMaintainedstrong credit ratings from all three rating agencies;
üAPS spent$363 million with diverse suppliers;
üAPS continued successful operation of the Palo Verde Generating Station, a nuclear energy facility that is the largestclean-air generator in the United States; and
üAchievedtop quartile distribution reliability metrics for 2017, and had the best summer reliability in 5 years.

2GRAPHIC |      2018 Proxy Statement


Table of Contents

Proxy Statement Summary
    o
    Our stock continues its competitive performance, as shown by comparing our stock's performance to companies in the Edison Electric Institute Index and in the Standard and Poor's 500 Index:

GRAPHICAchievements

Operating Performance:

o
Arizona Public Service Company ("APS") operates Palo Verde Nuclear Generating Station ("Palo Verde"), the largest nuclear generating station in the United States. In 2015:

    Palo Verde generated more electricity than in any year since it began operating in 1986, 32.5 million megawatt-hours, and it remains the only U.S. generating station to produce more than 30 million megawatt-hours in a year; and

    Palo Verde achieved a capacity factor of 94.3%, and a record capacity factor of 100.2% between June and September;

o
APS crews restored service to more than 50,000 customers after one of the most severe monsoon seasons on record, including the replacement of more than 568 damaged poles;

o
Our diverse supplier program continues to be successful, with our 2015 spend exceeding $380 million — the highest total in the program's 23-year history. We were recognized by Edison Electric Institute's Supplier Diversity Executive Council for program innovation and excellence; and

o
APS achieved gas fleet commercial availability of 97.1% during the summer months, exceeding the fleet goal.
2     GRAPHIC |2016 Proxy StatementüReceived theDistributech Renewable Integration Project of the Year award for the Solar Partner Program;
üObtained "Leadership" rating from CDP for climate change and water management – one of only two U.S. utilities that earned the highest rating in both categories;
üRecognized as theCorporate Advocate of the Year by the National Center for American Indian Enterprise Development; and
üRecognized as aBest Corporation for Veteran's Business Enterprises by the National Veteran-Owned Business Association.

Community Engagement

üContributed more than$9.8 million to our Arizona communities, with more than $1.4 million invested in STEM education;
üEmployees pledged more than$2.4 million through our Company-sponsored charitable giving program, through which the Company provides a 50% match;
üBuilt our 35th baseball field in one of our Arizona neighborhoods together with the Arizona Diamondbacks Foundation; and
üEmployees donated nearly110,000 volunteer hours to community organizations.

Sustainability

Our commitment to create a sustainable future for our Company and our customers will continue to light our way to success — not just today but for years to come. We continue to make progress on ourfive critical areas of sustainability:

Carbon
Management

50% of our diverse energy mix iscarbon-free

Plan toreduce carbon intensity by 23% over the next 15 years

MSCI Environmental Sustainability and GovernanceA rating (as of 10/27/17)

Energy
Innovation

More than 1,300 MW of installed solar capacity

Plan to add over500 MW of energy storage in the next 15 years

Safety &
Security

70% reduction in Occupational Safety and Health Administration ("OSHA") recordable injuries over the past 10 years

Remain top decile for safety performance in the U.S. electric utilities industry

Water Resources

14% reduction in groundwater use since 2014

20 billion gallons of water recycled each year to cool Palo Verde Generating Station

People

Averageemployee tenure of 13 years due to strong talent strategy

More than 20% of our employees areveterans

Palo Verde hosted a nuclearWomen in Leadership forum

To learn more about our sustainability efforts, please see our Corporate Responsibility Report located on our website (www.pinnaclewest.com).

2018 Proxy Statement     |   �� GRAPHIC 3


Table of Contents

Proxy Statement Summary

Governance Practices

Our Board remains committed to maintaining strong corporate governance practices. Our practices include:

üAdirector retirement policy at age 75;
üProxy access rights allowing up to 20 shareholders owning 3% of our outstanding stock for at least 3 years to nominate up to 25% of the Board;
üStrong ongoing shareholder engagement program that expanded in 2017, including participation of the Lead Director in several shareholder meetings;
üIndependent Lead Director role with clearly defined and robust responsibilities;
üTen of our eleven current directors are independent and the members of all of the Board Committees are independent;
üAnnual elections of all directors (see page 5 of this Proxy Statement Summary for a list of the nominees);
üRobust board and management succession planning;
üNo poison pill plan or similar anti-takeover provision in place;
üNo supermajority provisions in our Articles of Incorporation or Bylaws;
üEach of our directorsattended at least 90% of the Board meetings and any Board committee meeting on which he or she served; and
üOur directors and officers are prohibited from pledging or hedging our stock.

Shareholder Engagement

We have an established shareholder engagement program to maintain a dialogue with our shareholders throughout the year, which was further augmented during 2017 in response to what our Board considered a disappointing level of shareholder support for our annual advisory vote on compensation. Each year we strive to respond to shareholder questions in a timely manner, conduct extensive proactive outreach to investors, and evaluate the information we provide to investors in an effort to continuously improve our engagement. In 2017, we contacted the holders of approximately 50% of the shares outstanding and met with the holders of approximately 40% of the shares outstanding. Our Lead Director and member of the Human Resources Committee, Kathryn Munro, participated in a number of the shareholder discussions providing shareholders with direct access to the Board.

What our shareholders think is important to us and we want to ensure we have the opportunity to engage directly with our shareholders. We seek to maintain a transparent and productive dialogue with our shareholders by:

ü
Customer Value:

o
APS announced plans to join the Energy Imbalance Market administered by the California Independent System Operator;Providing clear and timely information,

oü
APS improved paperless billing adoption,Seeking and now has one of the highest adoption levels at 28% of customers (or 330,000) comparedlistening to the North American average of 21%;

o
We ranked in the top ten nationally among large, investor-owned utilities in the 2015 J.D. Power residential customer satisfaction study;feedback, and

oü
APS was namedBeing responsive.

A detailed discussion of this outreach and the Environmental Protection Agency ENERGY STAR Sustained Excellence partner for the 6th consecutive year basedBoard's response can be found on the effective deliverypages 23-24 and 48-49 of customer energy efficiency programs.this Proxy Statement.



4

Sustainability:GRAPHIC |

      2018 Proxy Statement
o

We assessed our sustainability actions to identify our highest priority elements. These elements are: Energy Innovation, Water Resources, Carbon Management, People, and Safety and Security. Examples of 2015 accomplishments in these areas include:

    Energy Innovation:    APS launched one of the nation's first utility-owned research and development pilot projects to study the offset of peak energy usage with solar energy production. This project makes solar available to a limited number of APS customers who are not typical customers for rooftop solar or have limited income. The approximate ten megawatt project provides a monthly savings on each participant's electric bill for the use of their rooftop;

    Water Resources:    We generated over 37 million megawatt hours of energy using reclaimed water, our highest amount ever;

    Carbon Management:    Forty-seven percent of our energy mix was from carbon-free resources;

    People:    APS focused on improving the engagement of our employees through over 30 individual business unit and department action plans implemented to enhance employee engagement; and

    Safety and Security:    APS had its second lowest number of OSHA recordables and expects to remain within the top decile for electric utilities; additionally, APS continued to implement physical enhancements and cyber security defenses to protect our people and assets.
2016 Proxy Statement     |GRAPHIC 3

Table of Contents

Proxy Statement Summary

2015 Highlights: BoardDirector Nominees, Their Skills and GovernanceExperience
 

GRAPHIC

(1)
Governance Changes in 2015:Directors' ages as of February 21, 2018.

o(2)
Last year our directors received an average 97% shareholder vote in favorDr. Herberger is currently the Chairman of their electionthe Human Resources Committee and no director received a votewill be retiring effective at the Annual Meeting. Mr. Fox will take over as the Chair of less than 91%;

o
We adopted a Director Retirement Age Policy, see page 19;

o
We increased the CEO stock ownership requirement to five times base salary; and

o
We enhanced our shareholder engagement process, see page 20.

Human Resources Committee effective at the Annual Meeting.
Continuing Governance Highlights:



o
Annual election of all directors (see page 7 of this2018 Proxy Statement     Summary for a list of the nominees);

|
o
Nine of our ten directors are independent;

o
All members of the committees of our Board are independent;

o
Our independent Lead Director has clearly defined and robust responsibilities;

o
Each of our directors attended at least 75% of the Board meetings and any Board committee meeting on which he or she served; all of our directors attended the 2015 Annual Meeting of Shareholders;

o
We do not have a poison pill plan;

o
Our directors and officers are prohibited from pledging or hedging our stock; and

o
We have director and officer stock ownership guidelines.

2015 Highlights: Compensation

Compensation Changes in 2015:GRAPHIC

5
o

Starting with the 2015 Annual CEO Incentive Plan Award (the "CEO Incentive Plan") and continuing with the 2016 Annual CEO Incentive Plan Award, we limit the use of discretion to adjust incentive awards solely to the occurrence of unanticipated events that may arise during the performance period;

o
We changed the allocation of the value of our annual long-term equity awards to 60% performance-based and 40% time-based vesting beginning with the 2016 awards; and

o
We added clawback provisions to our 2016 annual cash incentive plans and performance share equity grant agreements.
4     GRAPHIC |2016 Proxy Statement

Table of Contents

Proxy Statement Summary

Board Diversity
Directors' Key Skills and Experience Matrix
GRAPHIC

Succession Planning

Director succession is overseen by the Corporate Governance Committee, which regularly assesses whether the composition of the Board reflects the knowledge, skills, expertise, and diversity appropriate to serve the needs of the Company. Since 2014 three new members have joined the Board. The Board adopted a Director Retirement Policy in 2016, which is described on page 22 of this Proxy Statement, to better facilitate board refreshment and transition.
GRAPHIC

Given our need for specialized experience, we also maintain strong management succession planning practices and are focused on developing and retaining talent within our Company. Our Board's focus on attracting, developing and retaining highly skilled and experienced executives is a core consideration in structuring our executive compensation programs.

6GRAPHIC |      2018 Proxy Statement


Table of Contents

Proxy Statement Summary

Continuing Compensation Highlights:

o
We continued our executive

Executive Compensation Program Highlights

Our compensation program's focus on beingprogram is designed to be transparent with a clear emphasis on rewarding performance by putting pay at risk and retaining key executives. Our executive compensation philosophy incorporatescenters on the following core principles and objectives:

    Alignmentobjectives of maintaining alignment with shareholder interests;interests and retaining key management.

    Our incentive program structure and metrics are

    Key management retention;designed to drive sustained value creation

    A focus on a few key elements that are simple for shareholders, with incentive compensation tied to the Company's TSR, earnings, and understandable: base salary; annual performance-based cash incentive; three-year performance-based equity grant; a retention-based equity grant that releases over a four-year period; pensionthe achievement of measurable and supplemental pension retirement benefits;sustainable business and limited perquisites;

    A significant portion of our Named Executive Officers' (as definedindividual goals. See the CD&A on page 37 of this Proxy Statement) compensation is at risk and based on performance — our annual cash incentive plans are 100% tied directly to earnings, business unit performance and individual performance, and our performance shares are based on TSR and value-driving business metrics; and

    We use multiple business performance metrics, capped payouts and other features that are designed to reward performance but not encourage unacceptable risk taking.

o
Please see our "Compensation Discussion and Analysis" beginning on page 37 of this Proxy Statement44 for a detailed explanation of our executive compensation program.
2016 Proxy Statement     |GRAPHIC 5

    Table of Contents

    further details.

    Annual Meeting of Shareholders

    Date:May 18, 2016
    Time:10:30 a.m. Mountain Standard Time
    Place:Heard Museum
    2301 North Central Avenue
    Phoenix, Arizona 85004
    Record Date:March 10, 2016
    Admission to the Meeting:An admission card will be required to attend the Annual Meeting. See page 11 of this Proxy Statement under the heading "Attendance at the Annual Meeting" to obtain an admission card.
    Delivery of Materials:Proxy Statement and form of proxy are first being made available to shareholders on or about March 31, 2016.

    Voting Matters and Board of Directors ("Board") Recommendations

    MATTERS
    BOARD
    RECOMMENDATIONS


    PAGE





    Pay ElementMeasurement
    Period

    Performance Link
    Base SalaryCash
    ​​
    AnnualCash1 yearEarnings

    CEO: 62.5%

    NEOs(1): 50.0%

    ​  ​​
    IncentivesBusiness Unit Performance

    CEO: 37.5%

    NEOs(1): 50.0%

    ​​
    Election of directorsPerformanceüRelative TSR

    50%

    ​  ​​
    FOR each nomineeLong-Term Incentives25
    Advisory vote to approve executive compensationüSharesFOR
    60%(2)
    91
    Ratification of Deloitte & Touche LLP ("D&T") as our independent accountants for 2016üFOR3 years92
    Shareholder proposal, if properly presented at the Annual MeetingXRelative Operational PerformanceAGAINST

    50%

    96
    6     GRAPHIC |2016 Proxy Statement​​
    Restricted
    Stock Units

    40%(2)
    Vest ratably
    over
    4 years
    Stock Price
    (1)
    Named Executive Officers ("NEO") identified on page 44 of this Proxy Statement.

    (2)
    Long-term incentives award mix changed to 70% performance share awards and 30% restricted stock unit ("RSU") awards starting in 2018 for the CEO and Executive Vice Presidents.
    2017 CEO
    Total Compensation
    88% at risk
    2017 Average for Other NEOs'
    Total Compensation
    67% at risk

    GRAPHIC


    GRAPHIC

    2018 Proxy Statement     |GRAPHIC 7


    Table of Contents

    Director Nominees

    Our director nominees are:

    GRAPHIC

    2016 Proxy Statement     |GRAPHIC 7

    Table of Contents

    Proxy Statement — General Information

    Place,Time, Date and TimePlace
     

    The Company's 20162018 Annual Meeting of Shareholders ("Annual Meeting") will be held at the Heard Museum, 2301 North Central Avenue, Phoenix, Arizona 85004, at 10:30 a.m., Mountain Standard Time, on Wednesday, May 18, 2016.16, 2018. The Annual Meeting will not be held at a physical location, but will instead be held virtually, where shareholders will participate by accessing a website using the Internet. The Annual Meeting will be accessed atwww.virtualshareholdermeeting.com/PNW. To participate in the Annual Meeting, you will need the 16-digit control number included on the proxy card, the Internet Notice or the voting instruction form. Online check-in will begin at 10:15 a.m. Mountain Standard Time, and you should allow ample time for the online check-in proceedings. We will have technicians standing by ready to assist you with any technical difficulties you may have accessing the virtual meeting. If you encounter any difficulties accessing the virtual meeting during the check-in or meeting time, please call: 855-449-0991. An audio broadcast of the Annual Meeting will be available by telephone toll-free at 877-328-2502 (domestic) or 412-317-5419 (international). Upon dialing in, you will need to provide your 16-digit control number.

    We continue to believe that the virtual-only format, which we used for the first time last year, is in the best interests of our shareholders, given the time and expense of an in-person meeting compared to the shareholder participation at those meetings. The number of non-employee shareholders actually attending our Annual Meetings of Shareholders has significantly dwindled. For the past five in-person meetings, only about 30 shareholders attended each of the meetings. The meetings, on average, lasted less than 45 minutes, including the formal business portion of the meeting, the remarks by the CEO, a video highlighting the Company's performance, and the question and answer period. A virtual meeting allows all of our shareholders, regardless of location, the ability to participate in the Annual Meeting.

    Our virtual meeting will be governed by our Rules of Conduct, which we use for both in-person and virtual meetings. Shareholders at the virtual-only meeting will have the same rights as at an in-person meeting, including the rights to vote and ask questions through the virtual meeting platform.

    Notice of Internet Availability
     

    Unless you elected to receive printed copies of the proxy materials in prior years, you will receive a Notice of Internet Availability of Proxy Materials by mail, or if you so elected, by electronic mail (the "Internet Notice"). The Internet Notice will tell you how to access and review the proxy materials. If you received an Internet Notice by mail and would like to receive a printed copy of the proxy materials, you should follow the instructions included on the Internet Notice.

    The Internet Notice is first being sent to shareholders on or about March 31, 2016.29, 2018. The Proxy Statement and the form of proxy relating to the Annual Meeting are first being made available to shareholders on or about March 31, 2016.29, 2018.

    8GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Proxy Statement — General Information

    Record Date; Shareholders Entitled to Vote
     

    All shareholders at the close of business on March 10, 20169, 2018 (the "Record Date") are entitled to vote at the meeting. Each holder of outstanding Company common stock is entitled to one vote per share held as of the record date on all matters on which shareholders are entitled to vote, except for the election of directors, in which case "cumulative" voting applies (see "Vote Required — Election of directors"). At the close of business on the Record Date, there were 111,138,441111,928,566 shares of common stock outstanding.

    Voting
     

    GRAPHICVote prior to the Annual Meeting by Internet. The website address for Internet voting is on the proxy card, the Internet Notice and the Internet Notice.voting instruction form. Internet voting is available 24 hours a day.

    GRAPHIC


    Vote prior to the Annual Meeting by telephone. The toll-free number for telephone voting is on yourthe proxy card.card, the Internet Notice and the voting instruction form. Telephone voting is available 24 hours a day.

    GRAPHIC


    Scan thisVote prior to the Annual Meeting by scanning the QR device.code. The QR systemcode is on the proxy card, the Internet Notice and the voting instruction form, and is available 24 hours a day.

    GRAPHIC


    Vote prior to the Annual Meeting by mail. You may vote by mail by promptly marking, signing, dating, and mailing your proxy card or voting instruction form (a postage-paid envelope is provided for mailing in the United States).
    8     GRAPHIC |2016 Proxy Statement

    Table of Contents

    PROXY STATEMENT — GENERAL INFORMATION


    GRAPHIC


    Vote in personduring the Annual Meeting over the Internet. YouTo participate in the Annual Meeting, you will need the 16-digit control number included on the proxy card, the Internet Notice or the voting instruction form. Shares held in your name or shares for which you are the beneficial owner but not the shareholder of record may come to and vote atbe voted electronically during the formal business portion of the Annual Meeting. Shares held in the Pinnacle West 401(k) Plan cannot be voted during the Annual Meeting. If you hold your shares in street name,the Pinnacle West 401(k) Plan, you must obtain a proxy, executed inwill need to submit your favor, fromvote to the holder of record if you wishplan trustee by May 13, 2018 to vote these shares at the meeting. Please also review the requirements for attending the Annual Meeting under the heading "Attendance at the Annual Meeting" on page 11.your shares.

    If you vote by telephone or Internet, DO NOT mail a proxy card.

    You may change or revoke your vote at any time beforeby: re-voting by telephone; re-voting by Internet; or re-voting during the formal business portion of the Annual Meeting. For shares held in your name you may change your vote by re-submitting a signed proxy is exercised by:card. In addition, for shares held in your name, you may also revoke a previously submitted proxy card by filing with our Corporate Secretary either a written notice of revocation orrevocation. For shares for which you are the beneficial owner but not the shareholder of record, you may change your vote by re-submitting a signed proxy card bearing a later date; re-voting by telephone; or re-voting by Internet. Your proxy will be suspended with respectvoting instruction form to your broker. In addition, for shares for which you are the beneficial owner but not the shareholder of record, you should contact your broker if you attend the meeting in person and so request, although attendance at the meeting will not by itselfwould like to revoke a previously-granted proxy.your vote.

    Your vote is confidential. Only the following persons have access to your vote: election inspectors; individuals who help with the processing and counting of votes; and persons who

    2018 Proxy Statement     |GRAPHIC 9


    Table of Contents

    Proxy Statement — General Information

    need access for legal reasons. All votes will be counted by an independent inspector of elections appointed for the Annual Meeting.

    Quorum
     

    The presence, in person or by proxy, of a majority of the outstanding shares of our common stock is necessary to constitute a quorum at the Annual Meeting. In counting the votes to determine whether a quorum exists, shares that are entitled to vote but are not voted at the direction of the beneficial owner (called abstentions) and votes withheld by brokers in the absence of instructions from beneficial owners (called broker non-votes) will be counted for purposes of determining whether there is a quorum. Shares owned by the Company are not considered outstanding or present at the meeting.

    Vote Required
     

    Election of directors.    Individuals receiving the highest number of votes will be elected. The number of votes that a shareholder may, but is not required to, cast is calculated by multiplying the number of shares of common stock owned by the shareholder, as of the Record Date, by the number of directors to be elected. Any shareholder may cumulate his or her votes by casting them for any one nominee or by distributing them among two or more nominees. Abstentions will not be counted toward a nominee's total and will have no effect on the election of directors. You may not cumulate your votes against a nominee. If you hold shares in your own name and would like to exercise your cumulative voting rights, you must do so by mail. If you hold shares beneficially through a broker, trustee or other nominee and wish to cumulate votes, you should follow the instructions on the voting instruction form.

    We employ a plurality voting standard with a director resignation policy because we believe a majority voting policy is inconsistent with cumulative voting, which is mandated by the Arizona Constitution.Election of directors. Individuals receiving the highest number of votes will be elected. The number of votes that a shareholder may, but is not required to, cast is calculated by multiplying the number of shares of common stock owned by the shareholder, as of the Record Date, by the number of directors to be elected. Any shareholder may cumulate his or her votes by casting them for any one nominee or by distributing them among two or more nominees. Abstentions will not be counted toward a nominee's total and will have no effect on the election of directors. You may not cumulate your votes against a nominee. If you hold shares beneficially through a broker, trustee or other nominee and wish to cumulate votes, you should contact your broker, trustee or nominee. If you would like to exercise your cumulative voting rights, you must do so by mail. The Company's Bylaws provide that in an uncontested election, a director nominee who receives a greater number of votes cast "withheld" for his or her election than "for" such election will promptly tender his or her resignation to the Corporate Governance Committee. The Corporate
    2016 Proxy Statement     |GRAPHIC 9

    Table of Contents

    PROXY STATEMENT — GENERAL INFORMATION

    Governance Committee is required to evaluate the resignation, taking into account the best interests of the Company and its shareholders, and will recommend to the Board whether to accept or reject the resignation.



    Under the current rules of the New York Stock Exchange ("NYSE"), your broker is not able to vote on your behalf in any director election unless you give your broker specific voting instructions. We encourage you to provide instructions so that your shares will be counted in the election of directors.

    Say-on-Pay.Say-on-Pay vote.    The votes cast "for" must exceed the votes cast "against" to approve the advisory resolution on the compensation disclosed in this Proxy Statement of our Named Executive OfficersNEOs identified on page 44 — the Say-on-Paysay-on-pay vote. This resolution is not intended to address any specific item of compensation, but rather the overall compensation of the Named Executive OfficersNEOs and the compensation philosophy, policies and procedures described in this Proxy Statement. Because your vote is advisory, it will not be binding on the Board or the Company. However, theThe Board will review the voting results and take them into consideration when making future decisions regarding executive compensation. Abstentions and broker non-votes will have no effect on the outcome of this proposal. We will hold an advisory vote on Say-on-Paysay-on-pay on an annual basis until we next hold an advisory vote of shareholders on the frequency of such votes as required by law.

    Ratification of the appointment of the independent accountants and approval of the shareholder proposal.accountants.    The votes cast "for" must exceed the votes cast "against" to ratify the appointment of the independent accountants for the year ending December 31, 2016 and for the approval of the shareholder proposal.2018. Abstentions and broker non-votes will have no effect on the outcome of these proposals. With respect to the shareholder proposal, because your vote is advisory, it will not be binding on the Board or the Company. However, the Board will review the voting results and take into consideration our shareholders' views.this proposal.

    Board Recommendations
     

    Board Recommendations.The Board recommends a vote:

    ü
    FOR the election of the nominated slate of directors (Proposal 1);

    ü
    FOR the approval, on an advisory basis, of the resolution approving the compensation of our Named Executive Officers,NEOs, as disclosed in this Proxy Statement (Proposal 2); and

    10GRAPHIC |

          2018 Proxy Statement


    Table of Contents

    Proxy Statement — General Information
    ü
    FOR the ratification of the appointment of D&T as the Company's independent accountants for the year ending December 31, 20162018 (Proposal 3); and.

    XAGAINST the approval of the shareholder proposal (Proposal 4).

    The Board is not aware of any other matters that will be brought before the shareholders for a vote. If any other matters properly come before the meeting, the proxy holders will vote on those matters in accordance with the recommendations of the Board or, if no recommendations are given, in accordance with their own judgment.

    10     

    GRAPHIC |2016 Proxy Statement


    Table of Contents

    PROXY STATEMENT — GENERAL INFORMATION

    Attendance at the Annual Meeting

    Only shareholders as of the Record Date, or a validly designated proxy, are invited to attend the Annual Meeting. We have implemented the following procedures for attendance at the Annual Meeting:

    Security.  You will need both an admission card and a current government-issued picture identification (such as a driver's license or a passport) to enter the meeting. Please follow the instructions below and an admission card will be mailed to you. Please do not carry items such as large handbags and packages to the meeting, as we reserve the right to inspect any items brought into the meeting. Weapons are prohibited in the meeting. We also reserve the right to prohibit bringing cell phones, pagers, cameras, recording devices, banners, signs, and other items into the meeting room.

    Who can attend the meeting and how to obtain an admission card.  Attendance is limited to Pinnacle West shareholders as of the Record Date or their validly designated proxy. You must pre-register and obtain an admission card in advance if you plan to attend the meeting. Please follow the instructions below that correspond to how you hold your Pinnacle West stock:

      o
      If you hold your Pinnacle West shares directly with the Company and you received a proxy card or you hold your Pinnacle West shares through the Pinnacle West Capital Corporation Savings Plan: Please follow the advance registration instructions set forth on your proxy card, which was included in the mailing from the Company;

      o
      If you hold your Pinnacle West shares directly with the Company and you received a Notice of Internet Availability of Proxy Materials or you received your proxy materials by e-mail: Please follow the advance registration instructions provided when you vote by mobile device or the Internet or, if you vote by telephone, please follow the steps below for submitting an advance registration request and include a copy of your Notice of Internet Availability of Proxy Materials or e-mail, as applicable, as your proof of ownership;

      o
      If you hold your Pinnacle West shares through a broker, bank or other institutional account: Please send an advance registration request containing the information listed below to:

    Pinnacle West Capital Corporation
    Shareholder Services Department
    P.O. Box 53999, Mail Station 8602
    Phoenix, AZ 85072-3999

      PLEASE INCLUDE THE FOLLOWING INFORMATION IN A REQUEST FOR AN ADMISSION CARD:

      o
      Your name and complete mailing address;

      o
      The name of any other shareholder who will accompany you (the other shareholder's name must appear on the documentation showing ownership of the stock);
    2016 Proxy Statement     |GRAPHIC 11

    Table of Contents

    PROXY STATEMENT — GENERAL INFORMATION
        o
        If you will be sending a validly designated proxy to attend the meeting on your behalf, the name, address and telephone number of that individual; and

        o
        Proof that you own Pinnacle West shares as of the Record Date (such as a letter from your bank or broker, or a photocopy of your voting instruction form or Notice of Internet Availability of Proxy Materials).

    Admission cards will be mailed to shareholders who register before May 12, 2016. Admission cards for requests submitted after May 12, 2016 will be available the day of the Annual Meeting.

    Delivery of Annual Reports and Proxy Statements to a Shared Address and Obtaining a Copy of the Annual Report
     

    If you and one or more shareholders share the same address, it is possible that only one Internet Notice, Annual Report or Proxy Statement was delivered to your address. Registered shareholders at the same address who wish to receive separate copies of the Internet Notice, the Annual Report or Proxy Statement may:

    Call the Company's Shareholder Services Department at 1-602-250-5511;

    Mail a request to Shareholder Services at P.O. Box 53999, Mail Station 8602, Phoenix, Arizona, 85072-3999; or

    E-mail a request to: shareholderdept@pinnaclewest.com.

    The Company will promptly deliver to you the information requested. ShareholdersRegistered shareholders who share the same address but wish to receive one Internet Notice, Annual Report or Proxy Statement may contact the Company through the same methods listed above. Shareholders who own Company stock through a broker and who wish to receive single or separate copies of the Internet Notice, Annual Report or Proxy Statement should contact their broker.

    You may access our Annual Report and Proxy Statement via the Internet. Copies of the Annual Report and Proxy Statement are available on the Company's website (www.pinnaclewest.com) and will be provided to any shareholder promptly upon request. Shareholders may request copies from Shareholder Services at the telephone number or addresses set forth above, or as described on the Internet Notice.

    12     

    GRAPHIC |2016 Proxy Statement


    Table of Contents

    PROXY STATEMENT — GENERAL INFORMATION

    Shareholder Proposals or Director Nominations for the 20172019 Annual Meeting
     

    Shareholder Proposals.To be included in the proxy materials for the 20172019 Annual Meeting of Shareholders (the "2017"2019 Annual Meeting"), any shareholder proposal intended to be presented must be received by our Corporate Secretary no later than December 1, 2016November 29, 2018 at the following address:

    Corporate Secretary
    Pinnacle West Capital Corporation
    400 North Fifth Street, Mail Station 8602
    Phoenix, Arizona 85004

    A shareholder who intends to present a proposal at the 20172019 Annual Meeting, but does not wish it to be included in the 20172019 proxy materials, must submit the proposal no earlier than January 18, 201716, 2019 and no later than the close of business on February 17, 2017. Nominations15, 2019.

    2018 Proxy Statement     |GRAPHIC 11


    Table of Contents

    Proxy Statement — General Information

    Shareholder Nominations.    Shareholder nominations for a director to the Board must be received by the Corporate Secretary at the address set forth above by November 19, 2016. 16, 2018 ("Shareholder Nomination").

    Proxy Access.    In February 2017, our Board amended the Bylaws to provide, among other things, that under certain circumstances a shareholder or group of shareholders may include director candidates that they have nominated in our annual meeting proxy statement — "proxy access." Under these provisions, a shareholder or group of up to 20 shareholders seeking to include director nominees in our annual meeting proxy statement must own 3% or more of our outstanding common stock continuously for at least the previous three years. Generally the number of qualifying shareholder-nominated candidates the Company will include in its annual meeting proxy materials will be limited to the greater of 25% of the Board or two candidates. Based on the current Board size of 11 directors, the maximum number of proxy access candidates we would be required to include in our proxy materials is two.

    Nominees submitted under the proxy access provisions that are later withdrawn or are included in the proxy materials as Board-nominated candidates will be counted in determining whether the 25% maximum has been reached. If the number of shareholder-nominated candidates exceeds 25%, each nominating shareholder or group of shareholders may select one nominee for inclusion in our proxy materials until the maximum number is met. The order of selection would be determined by the amount (largest to smallest) of shares of our common stock held by each nominating shareholder or group of shareholders. Requests to include shareholder-nominated candidates under proxy access must be received by our Corporate Secretary at the address set forth above not earlier than the close of business on October 30, 2018 nor later than the close of business on November 29, 2018. The number of qualifying shareholder-nominated candidates the Company will include in its proxy materials under proxy access will be reduced on a one-for-one basis in the event the Company receives a Shareholder Nomination, but at least one qualifying shareholder-nominated proxy access nominee will be included in the proxy materials.

    In all cases, shareholders and nominees must also comply with the applicable rules of the Securities and Exchange Commission ("SEC") and the applicable sections of our Bylaws.Bylaws relating to qualifications of nominees and nominating shareholders and disclosure requirements.

    Proxy Solicitation
     

    The Board is soliciting the enclosed proxy. The Company may solicit shareholders over the Internet, by telephone or by mail. The Company has retained D.F. King & Co., Inc. to assist in the distribution of proxy solicitation materials and the solicitation of proxies for $10,500,$11,000, plus customary expenses. The costs of the solicitation will be paid by the Company. Proxies may also be solicited in person, by telephone or electronically by Company personnel who will not receive additional compensation for such solicitation. As required, the Company will reimburse brokerage houses and others for their out-of-pocket expenses in forwarding documents to beneficial owners of our stock.

    12GRAPHIC |      2018 Proxy Statement

    2016 Proxy Statement     |GRAPHIC 13

    Table of Contents

    Information About Our Board and Corporate Governance

    Board Meetings and Attendance
     

    In 20152017 each of our Directors had perfect (100%) attendance.directors attended 90% of the Board meetings and any meetings of Board committees on which he or she served.In 2015,2017, our Board held seven meetings and alleach of our directors attended 100%90% of the Board meetings and any meetings of Board committees on which he or she served. Each director is expected to be present atparticipate in the Annual Meeting. All of the Board members attended the 20152017 Annual Meeting.

    Board Committees
     

    The Board has the following standing committees: Audit; Corporate Governance; Finance; Human Resources; and Nuclear and Operating. All of the charters of the Board's committees are publicly available on the Company's website (www.pinnaclewest.com). All of our committees conduct a formal review of their charters every other year and as often as any committee member deems necessary. In the years in which a formal review is not conducted, the Board has tasked management with reviewing the charters and recommending any changes management deems necessary or reflective of good corporate governance. The charters are also changed as needed to comply with any corresponding changes to any applicable rule or regulation.

    2018 Proxy Statement     |GRAPHIC 13


    Table of Contents

    Information About Our Board and Corporate Governance

    All of our committees are comprised of independent directors who meet the independence requirements of the NYSENew York Stock Exchange ("NYSE") rules, SEC rules, and the Company's Director Independence Standards, including any specific committee independence requirements. The duties and responsibilities of our committees are as follows:


    AUDIT COMMITTEERESPONSIBILITIES
    NUMBER OF
    MEETINGS
    DURING
    FISCAL 2015

    Number of Meetings in 2017: 6

    RESPONSIBILITIES:
    AUDIT
    COMMITTEE:
    Bruce J. Nordstrom,
    Chair
    Denis A. Cortese
    Richard P. Fox
    Dale E. Klein
    Humberto S. Lopez
    David P. Wagener



    COMMITTEE MEMBERS:

    The Audit Committee:

    Oversees the integrity of the Company's financial statements;statements and internal controls;

    Appoints the independent accountants and is responsible for their qualifications, independence, performance (including resolution of disagreements between the independent accountants and management regarding financial reporting), and compensation;

    ReviewsParticipates in the performanceselection of the Company's internal audit function; and
    independent accountants' new lead engagement partner each time a mandatory rotation occurs;

    Monitors the Company's general compliance with legal and regulatory requirements.requirements;

    Sets policies for hiring employees or former employees of the independent accountants;

    Reviews the annual audited financial statements or quarterly financial statements, as applicable, and the "Management's Discussion and Analysis of Financial Condition and Results of Operations" contained therein;


    6

    Bruce J. Nordstrom, Chair

    Denis A. Cortese

    Richard P. Fox

    Dale E. Klein

    Humberto S. Lopez

    David P. Wagener

    "The audit function is critical
    to sound risk and financial
    management, and the
    members of the Audit
    Committee are committed
    to carrying out fully our
    duties to the Company and
    our shareholders."

    -Bruce Nordstrom

    Discusses with management and the independent accountants significant financial reporting issues and judgments made in connection with the preparation of the Company's financial statements;

    Reviews the Company's draft earnings press releases, as well as financial information and earnings guidance provided to analysts and rating agencies;

    Discusses guidelines and policies to govern the process by which risk assessment and risk management is undertaken across the Company and periodically reviews the principal risks related to the Company's financial statements, audit functions and other major financial risk exposures; and

    Reviews management's monitoring of the Company's compliance with the Company's Code of Ethics and Business Practices.

    The Board has determined that each member of the Audit Committee meets the NYSE experience requirements and that Mr. Nordstrom, the Chair of the Audit Committee, and Mr. Fox are "audit committee financial experts" under applicable SEC rules. None of the members of our Audit Committee, other than Mr. Fox, currently serve on more than three public company audit committees. Mr. Fox currently serves on the audit committees of four public companies, including Pinnacle West. Our Board has discussed with Mr. Fox the time and effort required to be devoted by Mr. Fox to his service on these committees and has affirmatively determined that such services do not impair Mr. Fox's ability to serve as an effective member of our Audit Committee.

    14     GRAPHIC |2016 Proxy Statement

    14GRAPHIC |      2018 Proxy Statement


    Table of Contents

    INFORMATION ABOUT OUR BOARD AND CORPORATE GOVERNANCEInformation About Our Board and Corporate Governance


    CORPORATE GOVERNANCE COMMITTEERESPONSIBILITIES
    NUMBER OF
    MEETINGS
    DURING
    FISCAL 2015

    Number of Meetings in 2017: 5

    RESPONSIBILITIES:
    CORPORATE
    GOVERNANCE
    COMMITTEE:
    Kathryn L. Munro,
    Chair
    Michael L. Gallagher
    Roy A. Herberger, Jr.
    Bruce J. Nordstrom



    COMMITTEE MEMBERS:

    The Corporate Governance Committee:

    Reviews and assesses the Corporate Governance Guidelines;

    Develops and recommends to the Board criteria for selecting new directors;

    Identifies and evaluates individuals qualified to become members of the Board, consistent with the criteria for selecting new directors;

    Recommends director nominees to the Board;

    Recommends to the Board who should serve on each of the Board's committees;

    Reviews the results of the Annual Meeting shareholder votes; and

    Reviews and makes recommendations to the Board regarding the selection of the CEO and CEO and senior management succession planning.planning;

    Reviews the Company's Code of Ethics and Business Practices for compliance with applicable law;

    5

    Kathryn L. Munro, Chair

    Michael L. Gallagher

    Roy A. Herberger, Jr.

    Bruce J. Nordstrom

    "The Corporate Governance
    Committee is focused on
    effective and accountable
    governance practices in
    order to maximize the
    long-term value of the
    Company for its
    shareholders."

    -Kathy Munro

    Recommends a process for responding to communications to the Board by shareholders and other interested parties;

    Reviews the independence of members of the Board and approves or ratifies certain types of related-party transactions;

    Reviews and makes recommendations to the Board regarding shareholder proposals requested for inclusion in the Company's proxy materials;

    Reviews and makes recommendations regarding proxy material disclosures related to the Company's corporate governance policies and practices;

    Periodically reviews the principal risks relating to the Company's corporate governance policies and practices;

    Oversees the Board and committee self-assessments on at least an annual basis; and

    Reviews and assesses the Company's Political Participation Policy, and then reviews the Company's policies and practices with respect to governmental affairs strategy and political activities in accordance with the Company's Political Participation Policy.

    The Corporate Governance Committee periodically reviews and recommends to the Board amendments to the Corporate Governance Guidelines and the Political Participation Policy. The Corporate Governance Guidelines and the Political Participation Policy are available on the Company's website (www.pinnaclewest.com).






    2018 Proxy Statement     |GRAPHIC 15


    Table of Contents

    Information About Our Board and Corporate Governance

    FINANCE COMMITTEE
    Number of Meetings in 2017: 4

    RESPONSIBILITIES:
    FINANCE
    COMMITTEE:
    Humberto S. Lopez,
    Chair
    Richard P. Fox
    Roy A. Herberger, Jr.
    Kathryn L. Munro
    David P. Wagener



    COMMITTEE MEMBERS:

    The Finance Committee:

    Reviews the historical and projected financial performance of the Company and its subsidiaries;

    Reviews the Company's historicalfinancial condition, including sources of liquidity, cash flows and projected financial performancelevels of indebtedness;

    Reviews and recommends approval of corporate short-term investment and borrowing policies;

    Reviews the Company's financing plan and recommends to the Board approval of credit facilities and the issuance of long-term debt, common equity and preferred securities;securities, and the establishment of credit facilities;

    Reviews the Company's use of guarantees and other forms of credit support;

    Reviews and monitors the Company's dividend policies and proposed dividend actions;

    Establishes and selects the members of the Company's Investment Management Committee to oversee the investment programs of the Company's trusts and benefit plans;

    Humberto S. Lopez, Chair

    Richard P. Fox

    Kathryn L. Munro

    Paula J. Sims

    David P. Wagener

    "The Finance Committee
    plays a key role in ensuring
    the financial health of the
    Company by providing
    oversight of the Company's
    financial performance,
    financing strategy and
    dividend policies and
    actions."

    -Bert Lopez

    Reviews and discusses with management the Company's process for allocating and managing capital;

    Reviews and recommends approval of the Company's annual capital budget and reviews the annual operations and maintenance budget;

    Reviews the Company's annual operations and recommends approval of short-term investmentsmaintenance budget and borrowing policies; andmonitors throughout the year how the Company's actual spend tracks to the budget;

    Reviews the Company's insurance programs; and recommends

    Periodically reviews the principal risks relating to the Board the Company's dividend actions.
    policies and practices concerning budgeting, financing and credit exposures.


    4
    2016 Proxy Statement     |GRAPHIC 15

    16GRAPHIC |      2018 Proxy Statement


    Table of Contents

    INFORMATION ABOUT OUR BOARD AND CORPORATE GOVERNANCEInformation About Our Board and Corporate Governance


    HUMAN RESOURCES COMMITTEERESPONSIBILITIES
    NUMBER OF
    MEETINGS
    DURING
    FISCAL 2015

    Number of Meetings in 2017: 7

    RESPONSIBILITIES:
    HUMAN
    RESOURCES
    COMMITTEE:
    Roy A. Herberger, Jr.,
    Chair
    Denis A. Cortese
    Richard P. Fox
    Humberto S. Lopez
    Kathryn L. Munro



    COMMITTEE MEMBERS:

    The Human Resources Committee:

    Reviews management's programs for the attraction, retention, succession, motivation and development of the Company's human resources;resources needed to achieve corporate objectives;

    Establishes the Company's executive compensation philosophy;

    Recommends to the Board persons for election as officers;

    Annually reviews the goals and performance of the officers of the Company and APS;

    Approves corporate goals and objectives relevant to the compensation of the Company's CEO, assesses the CEO's performance in light of these goals and objectives, and sets the CEO's compensation based on this assessment;

    Makes recommendations to the Board with respect to non-CEO executive compensation and director compensation; and

    Acts as the "committee" under the Company's long-term incentive plans.plans;

    Reviews and discusses with management the Compensation Discussion and Analysis on executive compensation set forth in our proxy statements;

    4

    Roy A. Herberger, Jr., Chair

    Denis A. Cortese

    Richard P. Fox

    Humberto S. Lopez

    Kathryn L. Munro

    "The members of the Human
    Resources Committee are
    committed to the
    development of vigorous and
    effective practices and
    programs designed to attract
    and retain the talent required
    to achieve the Company's
    goals and objectives and
    drive shareholder value."

    -Roy Herberger

    Reviews the number, type, and design of the Company's pension, health, welfare and benefit plans; and

    Periodically reviews the principal risks relating to the Company's compensation and human resources policies and practices.

    Under the Human Resources Committee's charter, the Human Resources Committee may delegate authority to subcommittees, but did not do so in 2015.2017. Additional information on the processes and procedures of the Human Resources Committee is provided under the heading "Compensation Discussion and Analysis ("CD&A")".






    2018 Proxy Statement     |GRAPHIC 17


    Table of Contents

    Information About Our Board and Corporate Governance

    NUCLEAR AND OPERATING COMMITTEE
    Number of Meetings in 2017: 4

    OPERATINGRESPONSIBILITIES:

    COMMITTEE:
    Michael L. Gallagher,
    Chair
    Denis A. Cortese
    Dale E. Klein
    Bruce J. Nordstrom
    David P. Wagener



    COMMITTEE MEMBERS:

    The Nuclear and Operating Committee:

    Receives regular reports from management and monitors the overall performance of Palo Verde;

    Reviews the results of major Palo Verde inspections and evaluations by external oversight groups, such as the Institute of Nuclear Power Operations ("INPO") and the Nuclear Regulatory Commission ("NRC");

    ReviewsMonitors overall performance of the principal non-nuclear business functions of the Company and monitors the power plant operations,APS, including fossil energy generation, energy transmission and delivery, and customer service, functions of the Company;fuel supply and transportation, safety, legal compliance, and any significant incidents or events;

    Reviews and monitorsregular reports from management concerning the Company's compliance with environmental, health and safety policies.("EH&S") policies and practices of the Company, and monitors compliance by the Company with such policies and applicable laws and regulations;

    Reviews APS's planning for generation resources additions and significant expansions of its bulk transmission system;

    Periodically reviews the principal risks related to the Company's nuclear, fossil generation, transmission and distribution, and EH&S operations;

    4

    Michael L. Gallagher, Chair

    Denis A. Cortese

    Dale E. Klein

    Bruce J. Nordstrom

    Paula J. Sims

    David P. Wagener

    "In managing the oversight of
    the Company's overall
    operations, the N&O
    Committee takes enormous
    accountability ensuring that
    operations are performed in
    an efficient, safe, and secure
    manner. Cyber and physical
    security are key focus areas
    of the committee."

    -Mike Gallagher

    Receives reports on the Company's sustainability initiatives and strategy;
    and

    Provides oversight of security policies, programs and controls for protection of cyber and physical assets.

    In addition, the Nuclear and Operating Committee receives regular reports from the OffsiteOff-Site Safety Review Committee (the "OSRC"). The OSRC provides independent assessments of the safe and reliable operations of Palo Verde. Pursuant to Palo Verde's operating licenses, the OSRC focuses its assessment on operations, engineering, maintenance, safety, security and other support functions. The OSRC is comprised of non-employee individuals with senior management experience in the nuclear industry and the Palo Verde Director of Nuclear Assurance. The OSRC meets periodically throughout the year.

    16     GRAPHIC |2016 Proxy Statement

    18GRAPHIC |      2018 Proxy Statement


    Table of Contents

    INFORMATION ABOUT OUR BOARD AND CORPORATE GOVERNANCEInformation About Our Board and Corporate Governance

    The Board's Leadership Structure
     

    Lead Director.    Kathryn L. Munro serves as the Company's Lead Director and chairs the Corporate Governance Committee. The Lead Director performs the following functions:duties and responsibilities as set forth in our Corporate Governance Guidelines:

    Serves as a liaison between the Chairman of the Board (the "Chairman") and the independent directors;

    Advises the Chairman as to an appropriate schedule of Board meetings, reviews and provides the Chairman with input regarding agendas for the Board meetings and, as appropriate or as requested, reviews and provides the Chairman with input regarding information sent to the Board;

    Presides at all meetings at which the Chairman is not present, including executive sessions of the independent directors (which are regularly scheduled as part of each Board meeting) and calls meetings of the independent directors when necessary and appropriate;

    Oversees the Board and Board committee self-assessment process;

    Is available for appropriate consultation and direct communication with the Company's shareholders and other interested parties; and

    Performs such other duties as the Board may from time to time delegate;delegate.

    These duties and

    Reviews responsibilities do not, however, fully capture Ms. Munro's active role in serving as our Lead Director. For example, Ms. Munro has regular discussions with the resultsCEO, other members of the Annual Meeting shareholder votes.
    senior management team and members of the Board between Board meetings on a variety of topics, and she serves as a liaison between the CEO and the independent directors. Ms. Munro focuses the Board on key issues facing our Company and on topics of interest to the Board. She takes the lead on director recruitment and has a formal annual call with each non-employee director to discuss the Board, its functions, its membership, the individual's plan with respect to his or her continuing Board service, and any other topic the individual desires to discuss with our Lead Director. Her leadership fosters a Board culture of open discussion and deliberation to support sound decision-making. She also encourages communication between management and the Board to facilitate productive working relationships.

    Chairman and CEO Positions.    The Chairman is Donald E. Brandt, the Company's President and CEO. The independent directors believe that Mr. Brandt, as an experienced leader with extensive knowledge of the Company and our industry, serves as a highly effective conduit between the Board and management and that Mr. Brandt provides the vision and leadership to execute on the Company's strategy and create shareholder value. The Board believes that separating the roles of the CEO and Chairman and appointing an independent Board Chairman at this time would simply create an additional level of unneeded hierarchy that would only duplicate the activities already being vigorously carried out by our Lead Director.

    2016 Proxy Statement     |GRAPHIC 17

    2018 Proxy Statement     |GRAPHIC 19


    Table of Contents

    Information About Our Board and Corporate Governance

    Succession Planning and Board Evaluations

    Management Succession.    Our Board places a high priority on senior management development and succession planning. While the Corporate Governance Committee has principal responsibility for overseeing CEO and other senior management succession planning, the full Board is actively involved in reviewing our senior management succession plans that will allow for smooth and thoughtful leadership transitions in the future.

    Executive succession planning and senior management development were specific areas of focus for the Corporate Governance Committee in 2017. The Corporate Governance Committee engaged in thorough and thoughtful discussions regarding the development and evaluation of current and potential senior leaders, as well as the development of executive succession plans, including succession plans for our CEO position.

    Board Succession.    Our Board has developed a robust process to refresh the Board and its leadership significantly over the next several years and beyond. The process is designed to continue to provide for a well-qualified, diverse and highly independent Board, with the requisite experience and skills to provide effective oversight. This process includes the identification of the current key skills and experience possessed by our members. A matrix of current key skills and experience possessed by our Board is on page 5 of this Proxy Statement. The identification of these skills and experiences, combined with a comprehensive Board evaluation process, provide visibility into the skills and experience leaving our Board in the future and allows for the identification of additional skills, experience or expertise needed to facilitate the Company's long-term strategy. This information is taken into account when identifying director nominees during the recruitment process.

    Board Evaluations.    The Corporate Governance Committee has established a thorough evaluation process wherein each Director completes a Board evaluation as well as an individual self-evaluation annually. The Board evaluation allows each Director the opportunity to examine and evaluate the Board's composition and effectiveness, competency, accountability, deliberations and administration, and each committee, as well as the opportunity to identify any skills, experience or expertise the Director believes should be represented, or more fully represented, on the Board. The individual self-evaluation asks each Director to evaluate different areas of their performance as a Director, including independence, expertise, judgment and skills. The Board assessment results are reviewed both on a one-year standalone basis and on a three-year basis in order to identify any year-over-year trends. The assessment results are initially reviewed by the Lead Director. The Lead Director then has a formal annual call with each Director to discuss the Board, its functions, its membership, the individual's plan with respect to his or her continuing Board service, and any other topic the individual desires to discuss with our Lead Director. The results of the evaluations and calls are presented to the Corporate Governance Committee and full Board each February. This process provides the Board the ability to assess the overall functioning of the Board as a whole, and identify any skills, experience or expertise needed to continue to provide effective oversight of the Company's long-term strategy.

    20GRAPHIC |      2018 Proxy Statement


    Table of Contents

    INFORMATION ABOUT OUR BOARD AND CORPORATE GOVERNANCEInformation About Our Board and Corporate Governance

    The Board's Role in Risk Oversight
     

    Top risks discussed by the Board and its committees in 20152017 included cyber security,cybersecurity, data privacy and ownership, physical security, and utility regulation. The Board believes it is important to look at the list fresh each year as part of a diligent risk review.The ultimate responsibilityResponsibility for the management of the Company's risks rests with the Company's senior management team. The Board's oversight of the Company's risk management function is designed to provide assurance that the Company's risk management processes are well adapted to and consistent with the Company's business and strategy, and are functioning as intended. The Board focuses on fostering a culture of risk awareness and risk-adjusted decision-making and ensuring that an appropriate "tone at the top" is established. The Board regularly discusses and updates a listing of areas of risk and a suggested allocation of responsibilities for such risks among the Board and the Board committees. The charter for each of our committees requires each committee to periodically review risks in their respective areas. Each committee:

    Receives periodic presentations from management about its assigned risk areas;

    ConsidersReceives information about the effectiveness of the risk identification and mitigation measures being employed; and

    Discusses their risk reviews with the Board at least annually.

    Consistent with the requirements of the NYSE's corporate governance standards, the Audit Committee periodically reviews the Company's major financial risk exposures and the steps management has taken to monitor and control such exposures. The Audit Committee also reviews the comprehensiveness of the Board's risk oversight activities and the Company's risk assessment process, and plays a coordinating role designed to ensure that no gaps exist in the coverage by the Board committees of risk areas. In recommending the composition of the Board's committees and the selection of committee Chairs, the Corporate Governance Committee takes into account the effective functioning of the risk oversight role of each Board committee and the risk areas assigned to it.

    The Executive Risk Committee is comprised of senior level officers of the Company and is chaired by the Chief Financial Officer. Among other responsibilities, this Committee is responsible for ensuring that the Board receives timely information concerning the Company's material risks and risk management processes. The Executive Risk Committee provides the Board with a list of the Company's top risks on an annual basis. The internal enterprise risk management group reports to the Vice President, Controller and Chief Accounting Officer, who reports to the Executive Vice President and Chief Financial Officer. The internal risk management group is responsible for (1) implementing a consistent risk management framework and reporting process across APS,the Company, and (2) ensuring that the Executive Risk Committee is informed of those processes and regularly apprised of existing material risks and the emergence of additional material risks.

    2018 Proxy Statement     |GRAPHIC 21

    18     GRAPHIC |2016 Proxy Statement

    Table of Contents

    INFORMATION ABOUT OUR BOARD AND CORPORATE GOVERNANCEInformation About Our Board and Corporate Governance

    Director Resignation Due to a Substantial Change in their Primary Business PositionPolicies
     

    We employ a plurality voting standard with a director resignation policy because we believe a majority voting policy is inconsistent with cumulative voting, which is mandated by the Arizona Constitution.With respect to the election of directors, the Company's Bylaws provide that in an uncontested election, a director nominee who receives a greater number of votes cast "withheld" for his or her election than "for" such election will promptly tender his or her resignation to the Corporate Governance Committee. The Corporate Governance Committee is required to evaluate the resignation, taking into account the best interests of the Company and its shareholders, and will recommend to the Board whether to accept or reject the resignation.

    Under the Company's Corporate Governance Guidelines, upon a substantial change in a director's primary business position from the position the director held when originally elected to the Board, a director is required to apprise the Corporate Governance Committee and to offer his or her resignation for consideration to the Corporate Governance Committee. The Corporate Governance Committee will recommend to the Board the action, if any, to be taken with respect to the tendered resignation.

    Director Retirement Policy
     

    Under the Company's Corporate Governance Guidelines, an individual shall not be eligible to be nominated for election or re-election as a member of the Board of the Company or APS if, at the time of the nomination, the individual has attained the age of 75 years. This policy shall apply regardless of the source of the nomination or whether the nomination was made at a meeting of the Board of Directors, at an Annual Meeting or otherwise.

    22GRAPHIC |      2018 Proxy Statement

    2016 Proxy Statement     |GRAPHIC 19

    Table of Contents

    INFORMATION ABOUT OUR BOARD AND CORPORATE GOVERNANCEInformation About Our Board and Corporate Governance

    Shareholder Engagement and Communications with the Board
     

    Our Goal.What our shareholders think is important to us. We seek to maintain a transparent and productive dialogue with our shareholders by:

    ü
    Providing clear and timely information,

    ü
    Seeking and listening to feedback, and

    ü
    Being responsive.

    Our Plan.    To accomplish this goal, we have a long-standing investor outreachan established shareholder engagement program conducted throughout the yeardesigned to maintain a dialogue with currentour shareholders, which was further augmented during 2017 in response to what the Board considered a disappointing level of shareholder support for our annual advisory vote on compensation. Each year we strive to respond to shareholder questions in a timely manner, conduct extensive proactive outreach to investors, and potential shareholders. Forevaluate the last several years,information we have also hadprovide to investors in an increasingly active proxy engagement program in supporteffort to continuously improve our engagement. In 2017, we contacted the holders of approximately 50% of the Annual Meeting,shares outstanding and met with the holders of approximately 40% of the shares outstanding. Our Lead Director and member of the Human Resources Committee, Kathryn Munro, participated in ordera number of the shareholder discussions providing shareholders with direct access to understand the governance priorities ofBoard.

    GRAPHIC

    Our Results.    We listened to our shareholders. Discussion topics include governance best practices,After considering their feedback, the Board makeup, compensation policiesin late 2017 and sustainability. The diagram below provides an overviewearly 2018 made several changes in response:

    ü
    Increased the proportion of performance shares in our outreach program cycle:CEO's and Executive Vice Presidents' 2018 long-term incentive awards from 60% to 70%;

    ü
    Clarified how our performance metrics support and align with our long-term strategy;

    ü
    Revised 2018 metrics in certain key business units to better align with our priorities and emphasize top-quartile and above performance;

    2018 Proxy Statement     |GRAPHIC 23


    Table of Contents

    Information About Our Board and Corporate Governance

    ü
    Adopted a formalclawback policy;

    ü
    EnhancedCD&A disclosures;

    ü
    Redesignedannual incentive disclosure;

    ü
    Added detail on how we select ourpeer group;

    ü
    Added specificresponsibility for oversight of sustainability matters to the charter of the Nuclear and Operating Committee; and

    ü
    Included a director key skills and experience matrix in this Proxy Statement.

    GRAPHICCommunicating with the Board.

    Shareholders and other parties interested in communicating with the Board may do so by writing to the Corporate Secretary, Pinnacle West Capital Corporation, 400 North Fifth Street, Mail Station 8602, Phoenix, Arizona 85004, indicating who should receive the communication.85004. The Corporate Secretary will transmit such communications, not otherwise specifically addressedas appropriate, depending on the facts and circumstances outlined in the communications. In that raise substantial issues toregard, the Lead Director and to the Chair of the Board Committee most closely associated with the matter. The Corporate Secretary has discretion to exclude communications that are unrelated to the duties and responsibilities of the Board, such as commercial advertisements or other forms of solicitations, service or billing complaintsmatters and complaints related to individual employment-related actions.

    20     

    GRAPHIC |2016 Proxy Statement


    Table of Contents

    INFORMATION ABOUT OUR BOARD AND CORPORATE GOVERNANCE

    Codes of Ethics and APS Core Strategic Framework
     

    To ensure the highest levels of business ethics, the Board has adopted the Code of Ethics and Business Practices, which applies to all employees, officers and directors, and the Code of Ethics for Financial Executives, both of which are described below:

    Code of Ethics and Business Practices ("Code of Ethics").    Employees, directors and officers receive access to and training on the Code of Ethics when they join the Company or APS, as well as any subsequentannual updates. The Code of Ethics helps ensure that employees, directors and officers of the Company and APS act with integrity and avoid any real or perceived violation of the Company's policies and applicable laws and regulations. The Company provides periodicannual online training and examination covering the principles in the Code of Ethics. This training includes extensive discussion of the Company's values, an explanation of Company ethical standards, application of ethical standards in typical workplace scenarios, information on reporting concerns, assessment questions to measure understanding, and an agreement to abide by the Code of Ethics. All employees of the Company and APS and all of our directors complete the training.

    Code of Ethics for Financial Executives.    The Company has adopted a Code of Ethics for Financial Executives, which is designed to promote honest and ethical conduct and compliance with applicable laws and regulations, particularly as related to the maintenance of financial records, the preparation of financial statements, and proper public disclosure. "Financial Executive" means the Company's CEO, Chief Financial Officer, Chief Accounting Officer, Controller, Treasurer, General Counsel, the President and Chief Operating Officer of APS, and other persons designated from time to time as a Financial Executive subject to this policythe Code of Ethics for Financial Executives by the Chair of the Audit Committee.

    Both codes are available on the Company's website (www.pinnaclewest.com(www.pinnaclewest.com)).

    24GRAPHIC |      2018 Proxy Statement

    2016 Proxy Statement     |GRAPHIC 21

    Table of Contents

    INFORMATION ABOUT OUR BOARD AND CORPORATE GOVERNANCEInformation About Our Board and Corporate Governance

    Core.    The Company and APS have adopted Core, which is a strategic framework that sets forth the foundation from which we operate. It defines our vision, mission, critical areas of focus, and values. APS's vision is to create a sustainable energy future for Arizona. APS's mission is to safely and efficiently deliver reliable energy to meet the changing needs of our customers. The critical areas of focus are employees, operational excellence, security, environment, customer value, community, and shareholder value. The framework affirms our corporate values of safety, integrity and trust, respect and inclusion, and accountability. Here is our Core:

    GRAPHICGRAPHIC

    2018 Proxy Statement     |GRAPHIC 25


    Table of Contents

    Information About Our Board and Corporate Governance

    Director Qualifications and Selection of Nominees for the Board
     

    Director Qualifications.    The Bylaws and the Corporate Governance Guidelines contain Board membership criteria that apply to nominees recommended for a position on the Board. Under the Bylaws, a director must be a shareholder of the Company. In determining whether an individual should be considered for Board membership, the Corporate Governance Committee considers the following core characteristics:

    High Standards:  We look for directors that set high standards and expectations for themselves and others and the accomplishment of those standards and expectations.

    Informed Judgment:  Directors should be thoughtful in their deliberations. We look for directors who demonstrate intelligence, wisdom and thoughtfulness in decision-making.
    22     GRAPHIC |2016 Proxy Statement

    Table of Contents

    INFORMATION ABOUT OUR BOARD AND CORPORATE GOVERNANCE

      Their decision-making process should include a willingness to thoroughly discuss issues, ask questions, express reservations and voice dissent.



    Integrity and Accountability:  Directors should act with integrity. We look for directors who have integrity and strength of character in their personal and professional dealings. Our directors should be prepared to be, and are held, accountable for their decisions.

    Time and Effort:  Directors should spend the necessary time to properly discharge their responsibilities as directors, including reviewing written materials provided to the Board or committee in advance of Board or committee meetings. Directors are expected to be present at all Board meetings, the Annual Meeting of Shareholders, and meetings of committees on which they serve. We also expect our directors to make themselves accessible to management upon request.

    Other Commitments:  We expect our directors to monitor their other commitments to assure that these other commitments do not impact their service to our Company. Directors may not serve on more than three other boards of public companies in addition to the Pinnacle West Board without the prior approval of the Corporate Governance Committee. A director may not serve as a member of the Audit Committee if they serve on the audit committees of more than three public companies (including the Company) unless the Board determines that such simultaneous service would not impair the ability of such member to effectively serve on the Company's Audit Committee.

    Stock Ownership:  We expect our directors to have investments in the Company's stock that alignsalign with our shareholders. Our directors are expected to comply with our Director Stock Ownership Policy.

    In addition, the Corporate Governance Committee considers the following qualities, among others: knowledge, including regulatory and political knowledge, and nuclear expertise at the strategic level; understanding of the Company's business environment; and the potential contribution of each candidate to the diversity of backgrounds, experience and competencies which the Board desires to have represented, including large organizational leadership, public company experience and risk oversight skills. The Corporate Governance Committee considers diversity in its selection of nominees utilizing a broad meaning to include not only factors such as race and gender, but also background, experience, skills, accomplishments, financial expertise, professional interests, and professional interests.the potential contribution of each candidate to the diversity of backgrounds, experience and competencies which the Board desires to have represented. The Corporate Governance Committee considers the following qualities as well:

    Regulatory and political knowledge is relevant to the Company as the utility industry is heavily regulated and directly affected by public policy and the actions of federal, state and local governmental agencies.

    Nuclear expertise at the strategic level is important to the Company as we operate, Palo Verde Generating Station, a nuclear power plant and the largest power plant in the United

    26GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Information About Our Board and Corporate Governance

      States. As we plan for our future, Palo Verde plays a large role in shaping the Company's business strategy and the future of our generation mix.

    Understanding of the Company's business environment is a critical attribute in planning our short- and long-term business strategies. Possessing knowledge of the Company's business environment includes not only experience in the broader utility industry, but also experience with factors unique to the Southwest and Arizona, including understanding the business from the perspective of the customer.

    Large organizational leadership of complex operations provides a broad range of skills and experience beneficial to our decision-making, including human resource management, business strategy, finance and capital allocation.

    Public company experience, as a member of a public company board or as CEO or other senior leader, gives a director an understanding of many of the structural and business strategy challenges facing a public company. This experience provides invaluable leadership skills in auditing matters, investment strategy and corporate governance.

    Risk oversight and management skills are essential to the Board's role in overseeing and managing the risk associated with operating in the utility industry.

    Selection of Nominees for the Board.    The Corporate Governance Committee uses a variety of methods to identify and evaluate nominees for a director position. The Corporate Governance Committee regularly assesses the appropriate size of the Board, whether any vacancies on the Board are expected due to retirement or otherwise, and whether the Board reflects the appropriate balance of knowledge, skills, expertise, and diversity required for the Board as a whole. In the event that vacancies are anticipated, or otherwise arise, the Corporate Governance Committee may consider various potential candidates. Candidates may be considered at any point during the year and come to the attention of the Corporate Governance Committee through current Board members, professional search firms or shareholders. The Corporate Governance Committee evaluates all nominees from these sources against the same criteria. Any shareholder nominations proposed for consideration by the Corporate Governance

    2016

    2018 Proxy Statement     |GRAPHIC 27

    |GRAPHIC 23

    Table of Contents

    INFORMATION ABOUT OUR BOARD AND CORPORATE GOVERNANCE

    Committee should include the nominee's name and qualifications for Board membership and should be addressed to:

    Corporate Secretary
    Pinnacle West Capital Corporation
    400 North Fifth Street, Mail Station 8602
    Phoenix, Arizona 85004

    Any shareholder who wishes to submit a nomination for a director to the Board must deliver that nomination to our Corporate Secretary by November 19, 2016 and comply with the information requirements in the Company's Bylaws.

    24     GRAPHIC |2016 Proxy Statement

    Table of Contents

    Proposal 1 — Election of Directors

    The ten nominees for election as directors are set forth below. All nominees will be elected for a one-year term that will expire at the 20172019 Annual Meeting. The directors' ages are as of February 20, 2016.21, 2018. All of our directors also serve as directors of APS for no additional compensation.

    Donald E. Brandt

    BACKGROUND


    Age 6163

    Director since 2009

    Chairman of the Board, President and CEO
    of the Company and APS

    Mr. Brandt not only serves as our Chairman of the Board, President and CEO, he has been recognized as a leader in the industry, currently serving as Chairman of Nuclear Energy Institute ("NEI") and Nuclear Energy Insurance Limited ("NEIL"), Vice Chairmana Board Member of the Institute of Nuclear Power Operations ("INPO"), Nuclear Energy Insurance Limited ("NEIL") and a Board Member of Edison Electric Institute ("EEI"). Mr. Brandt brings the following key attributes to the Company:

    Utility specific financial and operationalBusiness strategy experience

    CEO/senior leadership experience

    Complex operations experience

    Extensive knowledge of the nuclear industryCompany's business environment

    CEOGovernment/public policy/regulatory knowledge

    Nuclear experience

    Utility industry experience

    Mr. Brandt has been Chairman of the Board and CEO of the Company since April 2009 and President of the Company since March 2008. He has been President of APS since May 2013, Chairman of the Board of APS since April 2009, and CEO of APS since March 2008. Mr. Brandt also served as President of APS from December 2006 to January 2009. Mr. Brandt has served as an officer of the Company in the following additional capacities: March 2008 to April 2009 as Chief Operating Officer; September 2003 to March 2008 as Executive Vice President; December 2002 to September 2003 as Senior Vice President; and December 2002 to March 2008 as Chief Financial Officer.

    QUALIFICATIONS


    As Chairman of the Board, President and CEO of the Company and APS, andMr. Brandt has hands-on experience in leading a large, complex organization. This leadership, combined with nearly three decades of leadership experience in the utility industry, gives Mr. Brandt has a broad understandingextensive knowledge of the factors affecting the Company's business.business environment and business strategy, including utility-specific financial and operational experience and public policy and regulatory knowledge. Mr. Brandt also has strategic nuclear expertise and currently serves as Chairman of NEI and NEIL, Vice Chairmanas a Board Member of INPO, NEIL and as a board member of EEI, all major industry organizations that provide insight into nuclear, operational, financial and policy matters of great importance to the Company.

    2016 Proxy Statement     |GRAPHIC 25

    28GRAPHIC |      2018 Proxy Statement


    Table of Contents

    PROPOSALProposal 1 — ELECTION OF DIRECTORSElection of Directors

    Denis A. Cortese, M.D.

    BACKGROUND


    Age 7173

    Director since 2010

    Committees

    Audit

    Human Resources

    Nuclear and Operating

    INDEPENDENT DIRECTOR

    Dr. Cortese, former President and CEO of Mayo Clinic, a worldwide leader in medical care with operations located throughout the United States, brings the following key attributes to the Company:

    Complex operations experience

    Risk oversight and management experienceCustomer perspectives

    CEO experienceFinance/capital allocation

    Financial literacy/accounting

    Government/public policy/regulatory

    Human resources management/compensation

    Risk oversight and management

    Dr. Cortese is the Director of the ASU Health Care Delivery and Policy Program and a Foundation Professor in the Department of Biomedical Informatics, Ira A. Fulton School of Engineering and in the School of Health Management and Policy, W.P. Carey School of Business. He has held these positions since February 2010. Dr. Cortese has been Emeritus President and Chief Executive Officer of the Mayo Clinic (medical clinic and hospital services) since November 2009, and was President and Chief Executive Officer of the Mayo Clinic from March 2003 until his retirement in November 2009. Dr. Cortese is also a director of Cerner Corporation.

    QUALIFICATIONS


    As former President and Chief Executive Officer of the Mayo Clinic, a multi-state, complex hospital and medical care system, Dr. Cortese hasgained extensive experience in human resources management, risk oversight and risk management, customer perspectives, and leading complex organizations with multiple constituencies and hasconstituencies. He led an organization that delivers strong and efficient customer service, which parallels the Company's strategies. Further,Through his service at Mayo, he developed experience in finance, capital allocation, accounting, and regulation, and his background in public policy development, science and technology brings valuable perspective to issues that face the Company.

    2018 Proxy Statement     |GRAPHIC 29


    Table of Contents

    Proposal 1 — Election of Directors


    Richard P. Fox

    BACKGROUND


    Age 6870

    Director since 2014

    Committees

    Audit

    Finance

    Human Resources

    INDEPENDENT DIRECTOR

    As a former Managing Partner of Ernst and& Young, one of the "Big Four" auditing firms with multinational operations, Mr. Fox brings the following key attributes to the Company:

    Audit expertise

    Business strategy

    Customer perspectives

    Financial literacyliteracy/accounting

    Human resources management/compensation

    Public board service

    Risk oversight and management experience

    Mr. Fox has served as a consultant and independent board member since 2001 for companies in various industries. Mr. Fox previously held executive, operational and financial positions at CyberSafe Corporation ("CyberSafe"), Wall Data, Incorporated ("Wall Data") and PACCAR Inc., and is a former Managing Partner of Ernst and& Young's Seattle office. Mr. Fox is also a director of Acxiom Corporation, Univar, Inc., and ServiceMaster Global Holdings. Within the past five years, Mr. Fox has served as a director of FLOW International Corporation Orbitz Worldwide, and Pendrell Corporation.

    QUALIFICATIONS


    As a former Managing Partner of Ernst and& Young and as former Chief Financial Officer of Wall Data and President and Chief Operating Officer of CyberSafe, Mr. Fox has a deep understanding of auditing, financial and accounting matters. Mr. Fox has also served on the boards of several companies throughout his career, including seven public companies.companies, giving him extensive insights into business strategy, human resources management and compensation, risk oversight and risk management, and the customer perspective. His extensive board experience, including service on various audit committees and finance committees, including chairmanships, adds to the Board's depth and capabilities.

    30GRAPHIC |      2018 Proxy Statement

    26     GRAPHIC |2016 Proxy Statement

    Table of Contents

    PROPOSALProposal 1 — ELECTION OF DIRECTORSElection of Directors


    Michael L. Gallagher

    BACKGROUND


    Age 7173

    Director since 1999

    Committees

    Nuclear and Operating (Chair)

    Corporate Governance

    INDEPENDENT DIRECTOR

    As a founding member of Gallagher & Kennedy, Mr. Gallagher built a successful law practice in Arizona. In his role as Chair of the Nuclear and Operating Committee, Mr. Gallagher has devoted significant time in becoming familiar with the Company's generation, transmission and distribution operations. Mr. Gallagher has represented the Company before the NRC and has participated on the Company's behalf in meetings of the World Organization of Nuclear Operators. Mr. Gallagher brings the following key attributes to the Company:

    Extensive knowledge of the Company's business operationsBusiness strategy

    Leadership experienceCorporate governance

    Governance/legal experienceCustomer perspectives

    Extensive knowledge of the Company's business environment

    Finance/capital allocation

    Human resources management/compensation

    Risk oversight and management

    Mr. Gallagher is Chairman Emeritus of Gallagher & Kennedy P.A. ("Gallagher & Kennedy") in Phoenix, Arizona (an Arizona-basedArizona based law firm). He has held this position since 2001. Mr. Gallagher served as President of Gallagher & Kennedy from 1978 through 2000. Mr. Gallagher is also a director of Werner Enterprises Inc. Within the past five years Mr. Gallagher served as a director of AMERCO, the parent company of U-HaulU Haul International, Inc., and chairschaired its Independent Governance Committee. He is alsocurrently serving as a Trustee of the Peter Kiewit Foundation.

    QUALIFICATIONS


    Mr. Gallagher has represented a broad and diverse spectrum of corporate clients. Mr. Gallagher provides guidance and judgment gained through advising senior management and boards of directors on the varied issues regularly considered by the Board. His knowledge and experience from participating on the boards of other publicly-traded and private companies provides valuable perspective to the Company with regard to business strategy, finance/capital allocation, human resources management and hiscompensation and risk oversight and risk management. He also has extensive experience addressing corporate governance matters, makesmaking him a good fit for ourthe Corporate Governance Committee. Mr. Gallagher's tenure with the Company and service on the Nuclear and Operating Committee has provided him extensive knowledge of the Company and its business environment and, as a long-time resident and founder of an Arizona-based business, he is familiar with the perspectives of customers in the Central Arizona service territory of APS.

    2016

    2018 Proxy Statement     |GRAPHIC 31

    |GRAPHIC 27

    Table of Contents

    PROPOSALProposal 1 — ELECTION OF DIRECTORSElection of Directors


    Roy A. Herberger, Jr., Ph.D.

    BACKGROUND


    Age 73

    Director since 1992

    Committees

    Human Resources (Chair)

    Corporate Governance

    Finance

    INDEPENDENT DIRECTOR

    As the former President of Thunderbird, a graduate school of global management, Dr. Herberger brings the following key attributes to the Company:

    Leadership experience

    Complex operations experience

    Marketing experience

    Dr. Herberger is President Emeritus of the Thunderbird School of Global Management (graduate management school) ("Thunderbird"). He has held this position since November 2004. Dr. Herberger was President of Thunderbird from 1989 until August 2004. Dr. Herberger is also a director of the Apollo Education Group, Inc. ("Apollo Group") and a Trustee for the Mayo Clinic.

    QUALIFICATIONS


    Dr. Herberger has both management experience and a strong understanding of business and economic trends. He also has extensive corporate board service, which aids in his contributions to the Company's Board. Dr. Herberger's service as the Lead Director and Chair of the Compensation Committee of the Apollo Group, a Fortune 500 company, and his service as a Trustee for the Mayo Clinic, contributes to the strength of the Company's governance and human resources processes.


    Dale E. Klein, Ph.D.

    BACKGROUND


    Age 6870

    Director since 2010

    Committees

    Audit

    Nuclear and Operating

    INDEPENDENT DIRECTOR

    As former Chairman of the NRC, the entity that formulates policies and regulations governing nuclear reactor and materials safety, issues orders to licensees, and adjudicates legal matters brought before it, Dr. Klein brings the following key attributes to the Company:

    Regulatory experienceCEO/senior leadership

    NuclearComplex operations experience

    LeadershipFinancial literacy/accounting

    Government/public policy/regulatory

    Human resources management/compensation

    Nuclear experience

    Utility industry experience

    Dr. Klein served as Chairman of the U.S. Nuclear Regulatory CommissionNRC from July 2006 to May 2009, and thereafter continued as a Commissioner until March 2010. He was Assistant to the Secretary of Defense for Nuclear, Chemical and Biological Defense Programs from November 2001 to July 2006. Dr. Klein is a Professor of Mechanical Engineering and Associate Director of the Energy Institute at the University of Texas at Austin. He has held these positionsthis position since April 2010.September 1977. Dr. Klein is also Associate Vice Chancellor for Research at the University of Texas System. He has held this position since January 2011. He is also a director of Southern Company.

    QUALIFICATIONS


    The NRC oversees nuclear power plant operations in the United States. As the former Chairman of the NRC, Dr. Klein brings expertise in all aspects of nuclear energy regulation, operation, technology and safety. His broad national and international experience in all aspects of the nuclear utility industry, nuclear energy, government and governmentregulation brings value to the Board, not only from the perspective of our operations at Palo Verde, but also as the Company and APS look at new opportunities in our evolving utility business. His service with the NRC, including his tenure as Chairman, gives him senior leadership experience in operating large, complex organizations, financial literacy and human resources management and compensation experience.

    32GRAPHIC |      2018 Proxy Statement

    28     GRAPHIC |2016 Proxy Statement

    Table of Contents

    PROPOSALProposal 1 — ELECTION OF DIRECTORSElection of Directors


    Humberto S. Lopez

    BACKGROUND


    Age 7072

    Director since 1995

    Committees

    Finance (Chair)

    Audit

    Human Resources

    INDEPENDENT DIRECTOR

    Mr. Lopez is an accomplished real estate developer throughout Arizona and brings the following key attributes to the Company:

    Strategic oversight and analysisCustomer perspectives

    Extensive knowledge of the Company's business strategiesenvironment

    Finance/capital allocation

    Financial literacyliteracy/accounting

    LeadershipHuman resources management/compensation

    Investment experience

    Risk oversight and management

    Mr. Lopez is PresidentChairman of the Board of HSL Properties, Inc. (real estate development and investment), in Tucson, Arizona. He has held this position since 1975.January 2016. Mr. Lopez was President of HSL Properties, Inc. from 1975 to January 2016.

    QUALIFICATIONS


    In addition to management and business knowledge, Mr. Lopez brings extensive investment and real estate development expertise to the Company. His understanding of real estate and associated markets has proven to be a valuable asset to the Company due to the importance of those markets in Arizona. Mr. Lopez is also extensively familiar with the Company's business environment, including our customers' perspective and the State's historic economic cycles, which helpshelp the Company plan for future growth and energy needs. As an entrepreneur who built his own real estate development business, Mr. Lopez has gained essential knowledge and skills and experience in accounting, finance and capital allocation, human resources, and risk oversight and risk management.

    2018 Proxy Statement     |GRAPHIC 33


    Table of Contents

    Proposal 1 — Election of Directors


    Kathryn L. Munro

    BACKGROUND


    Age 6769

    Director since 2000

    Lead Director

    Committees

    Corporate Governance (Chair)

    Finance

    Human Resources

    INDEPENDENT DIRECTOR

    As a former CEO of BofA's Southwest Banking Group, Ms. Munro brings a wealth of experience to the Company, including the following key attributes:

    CEOCEO/senior leadership experience

    Financial literacyCorporate governance

    Extensive knowledge of the Company's business environment

    Human resources management/compensation

    Investment experience

    Public board service

    Risk oversight and management experience

    Ms. Munro is a principal of BridgeWest, LLC (an investment company). She has held this position since July 2003. Ms. Munro was Chairman of BridgeWest, LLC from February 1999 until July 2003. From 1996 to 1998, Ms. Munro served as Chief Executive Officer of Bank of America's ("BofA") Southwest Banking Group and was President of BofA Arizona from 1994 to 1996. Prior to that, Ms. Munro held a variety of senior positions during her 20-year career with BofA. Ms. Munro is also a directorChairman of Knight Transportation, Inc. ("Knight") andthe Board of Premera Blue Cross. Within the past five years, Ms. Munro was a directorCross and Lead Director of FLOW International Corporation.Knight-Swift Transportation Holdings, Inc. ("Knight-Swift").

    Ms. Munro is the Company's Lead Director.

    QUALIFICATIONS


    As principal of an investment company, and as former Chief Executive Officer of BofA's Southwest Banking Group and President of BofA Arizona, Ms. Munro brings business and investment acumen, and financial knowledge, and leadership skills to the Company. Her extensive knowledge of the Company's business environment includes experience with the cycles in Arizona's economy, which assists a growing infrastructure company like Pinnacle West in accessing capital and meeting its financing needs. Ms. Munro is an experienced director, currently serving on the boards of KnightKnight-Swift and Premera Blue Cross.Cross, providing her experience in human resources management and compensation, corporate governance, and risk oversight and risk management.

    34GRAPHIC |      2018 Proxy Statement

    2016 Proxy Statement     |GRAPHIC 29

    Table of Contents

    PROPOSALProposal 1 — ELECTION OF DIRECTORSElection of Directors


    Bruce J. Nordstrom

    BACKGROUND


    Age 6668

    Director since 2000

    Committees

    Audit (Chair)

    Corporate Governance

    Nuclear and Operating

    INDEPENDENT DIRECTOR

    As the President of Nordstrom and Associates and a practicing CPA, Mr. Nordstrom brings the following key attributes to the Company:

    Audit expertise

    Corporate governance

    Customer perspectives

    Extensive knowledge of the Company's business environment

    Financial literacyliteracy/accounting

    Human resources management/compensation

    Risk oversight and management experience

    Mr. Nordstrom is President of and a certified public accountant at the firm of Nordstrom & Associates, P.C., in Flagstaff, Arizona. He has held this position since 1988.

    QUALIFICATIONS


    As the president of an accounting firm, Mr. Nordstrom has an extensive accounting, auditing and financial skill set. Additionally, he providesset, as well as familiarity with principles of risk oversight and risk management. His tenure with the Company in addition to operating an Arizona-based business has provided him with extensive knowledge of the Company's business environment. Furthermore, as an individual who built and currently heads an accounting firm in Flagstaff, Arizona, Mr. Nordstrom has obtained experience in human resources management and oversight,compensation and corporate governance as well as a familiarity with the perspectives of customers in the Northern Arizona service territory of APS.

    2018 Proxy Statement     |GRAPHIC 35


    Table of Contents

    Proposal 1 — Election of Directors


    Paula J. Sims

    BACKGROUND


    Age 56

    Director since 2016

    Committees

    Finance

    Nuclear and Operating

    INDEPENDENT DIRECTOR

    Ms. Sims brings hands-on experience in electric utility operations, including, generation, renewable energy, energy efficiency, fuels and energy trading, and customer service, as well as an understanding of the role of management and executive oversight, and brings the following key attributes to the Company:

    Business strategy

    CEO/senior leadership experience

    Complex operations experience

    Government/public policy/regulatory

    Nuclear experience

    Risk oversight and management

    Utility industry experience

    Ms. Sims is a Professor of Practice and Executive Coach at the University of North Carolina Kenan-Flagler Business School. She has held this position since May 2012. Ms. Sims was Senior Vice President of Corporate Development and Improvement at Progress Energy Inc. from July 2010 to June 2012 and Senior Vice President of Power Operations of Progress Energy from July 2007 to July 2010.

    QUALIFICATIONS


    Ms. Sims worked directly in the utility industry for more than 13 years. She brings extensive leadership experience to the Company in business strategy, electric utility operations, nuclear strategy, and operating in a regulated environment. In her prior roles at Progress Energy, Ms. Sims was responsible for complex business operations and strategy, including new generation, supply chain and information technology, as well as overall process and efficiency improvements. Her experience gives her extensive insight into the operational, regulatory, and risk-related matters that are of ever-increasing significance to the Company.

    36GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Proposal 1 — Election of Directors

     

    David P. Wagener

    BACKGROUND


    Age 61
    63

    Director since 2014

    Committees

    Audit

    Finance

    Nuclear and Operating

    INDEPENDENT DIRECTOR

    As the Managing Partner of Wagener Capital Management, Mr. Wagener is experienced at analyzing business strategies, and brings the following key attributes to the Company:

    Strategic oversight and analysis of business strategiesBusiness strategy

    InvestorFinance/capital allocation

    Financial literacy/accounting

    Investment experience

    IndustryPublic board service

    Risk oversight and management

    Utility industry experience

    Mr. Wagener is the Managing Partner of Wagener Capital Management, an investment and advisory firm serving utility and private equity companies. He has held this position since June 1995. Mr. Wagener previously held executive positions at Salomon Brothers and Goldman, Sachs & Co. Within the past five years, Mr. Wagener served as director of Ormat Technologies. Mr. Wagener served as a director of SunCor Development Company from January 2011 to March 2013.

    QUALIFICATIONS


    Mr. Wagener brings to the Board over 3035 years of experience in the power/energy industry, project finance and investment banking experience, and knowledge of utility regulation. Through his financial experience and service on boards of public companies he has developed key experience in capital allocation, accounting, and risk oversight and risk management. His participation brings value to the Company and the Board as we address structural and business strategy challenges facing the utility industry.

    THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS A VOTEFOR THE
    ELECTION OF THE NOMINATED SLATE OF DIRECTORS

    Current Director Not Standing for Reelection.    Dr. Roy A. Herberger, Jr. will retire from the Board effective at the Annual Meeting. The Board recognizes Dr. Herberger's distinguished service over the years and thanks Dr. Herberger for his tireless labor, devotion and service to the Company.

    2018 Proxy Statement     |GRAPHIC 37

    30     GRAPHIC |2016 Proxy Statement

    Table of Contents

    DIRECTOR INDEPENDENCEProposal 1 — Election of Directors

    Director Independence
     

    NYSE rules require companies whose securities are traded on the NYSE to have a majority of independent directors. These rules describe certain relationships that prevent a director from being independent and require a company's board of directors to make director independence determinations in all other circumstances. The Company's Board has also adopted Director Independence Standards to assist the Board in making independence determinations. These Director Independence Standards are available on the Company's website (www.pinnaclewest.com).

    NineTen of our teneleven directors are independent.Based on the Board's review, the Board has determined that one of the Company's directors is not independent and that all of the other directors are independent. The independent directors are Messrs. Fox, Gallagher, Lopez, Nordstrom, and Wagener, Drs. Cortese, Herberger and Klein, and Ms. Munro.Mses. Munro and Sims. Mr. Brandt is not independent under the NYSE rules or the Director Independence Standards because of his employment with the Company. Ms. Susan Clark-Johnson passed away in January 2015. She was independent while she was a member of the Board.

    In accordance with the NYSE rules and the Director Independence Standards, the Board undertakes an annual review to determine which of its directors are independent. The review generally takes place in the first quarter of each year; however, directors are required to notify the Company of any changes that occur throughout the year that may impact their independence.


    Dr. Cortese is independent under the tests imposed by the NYSE rules and our Director Independence Standards.


    Dr. Cortese is an employee of Arizona State University ("ASU") in his capacity as the Director of the ASU Health Care Delivery and Policy Program and a Foundation Professor in the Department of Biomedical Informatics, Ira A. Fulton School of Engineering and in the School of Health Management and Policy, W.P. Carey School of Business. Ms. Clark-Johnson was also an employee of ASU in her capacity as a Professor of Practice at ASU's Walter Cronkite School of Journalism. ASU is considered a part of the reporting entity for the State of Arizona (the "State") for financial reporting purposes and, as such, the State is the entity considered in applying the independence tests. In considering the independence of Ms. Clark-Johnson and Dr. Cortese, the Board considered the fact that transactions between the State and the Company and its affiliates consist of providing electric service, the payment of various State fees, taxes, memberships, licenses, sponsorships and donations, and the payment by each party of utility-related costs. The Board determined that these matters did not impact Ms. Clark-Johnson's and do not impact Dr. Cortese's independence, since amounts paid to or received from the State are less than the dollar thresholds set forth in the NYSE rules and the Director Independence Standards. In addition, neither of these directors benefitted, and in the case of Dr. Cortese did not and does not benefit, financially, directly or indirectly, from ASU's business relationships with the Company, most of which consist of receiving electric service at regulated rates.
    2016 Proxy Statement     |GRAPHIC 31

    38GRAPHIC |      2018 Proxy Statement


    Table of Contents

    DIRECTOR INDEPENDENCEProposal 1 — Election of Directors

    Mr. Fox is independent under the tests imposed by the NYSE rules and our Director Independence Standards.Mr. Fox serves as a director of Univar, Inc. APS purchases chemicals that are used in the operation and maintenance of our power plants, primarily in controlling our water chemistry, from Univar. However, since: (a) the amounts paid to Univar were less than the dollar thresholds set forth in the NYSE rules and our Director Independence Standards and were less than one percent of the Company's and Univar's revenues for fiscal year 2015;2017; (b) the relationship between APS and Univar pre-dates Mr. Fox joining the Board; and (c) our purchases from Univar are negotiated at arm's length, the Board determined that these transactions do not impact Mr. Fox's independence.

    Mr. Gallagher is independent under the tests imposed by the NYSE rules and our Director Independence Standards. Mr. Gallagher has no involvement in legal services provided to the Company.


    In considering the independence of Mr. Gallagher, the Board considered that the law firm of Gallagher & Kennedy, where Mr. Gallagher is Chairman Emeritus, provided legal services to the Company in 2015 and is expected to provide legal services to the Company in 2016. However, since: (a) the amounts paid to Gallagher & Kennedy were less than the dollar thresholds set forth in the NYSE rules and the Director Independence Standards, and were less than one percent of the Company's and Gallagher & Kennedy's revenues for fiscal year 2015; (b) Mr. Gallagher does not furnish legal services to the Company; and (c) he has advised the Company that he receives no compensation or benefits from Gallagher & Kennedy as a result of the firm providing legal services to the Company, the Board determined that Mr. Gallagher was independent.

    Mr. Gallagher is Chairman Emeritus of the law firm of Gallagher and Kennedy, P.A. The law firm did not provide any services to the Company or APS in 2017 and services that were provided to the Company and APS in 2016 and 2015 were less than the dollar thresholds set forth in the NYSE rules and the Director Independence Standards and were less than one percent of the Company's and Gallagher and Kennedy's revenues for fiscal years 2016 and 2015, respectively. With respect to all of the directors, the Board considered that many of the directors and/or businesses of which they are officers, directors, shareholders, or employees are located in APS's service territory and purchase electricity from APS at regulated rates in the normal course of business. The Board considered these relationships in determining the directors' independence, but, because the rates and charges for electricity provided by APS are fixed by the Arizona Corporation Commission (the "ACC"), and the directors satisfied the other independence criteria specified in the NYSE rules and the Director Independence Standards, the Board determined that these relationships did not impact the independence of any director. The Board also considered contributions to charitable and non-profit organizations where a director also serves as a director of such charity or organization. However, since no director is also an executive officer of such charitable or non-profit organization, the Board determined that these payments did not impact the independence of any director.

    2018 Proxy Statement     |GRAPHIC 39

    32     GRAPHIC |2016 Proxy Statement

    Table of Contents

    Stock Matters

    Ownership of Pinnacle West Stock
     

    The following table shows the amount of Pinnacle West common stock owned by the Company's directors, the Named Executive Officers,NEOs, our directors and executive officers as a group, and those persons who beneficially own more than 5% of the Company's common stock. Unless otherwise indicated, each shareholder listed below has sole voting and investment power with respect to the shares beneficially owned.

    The address of each of the listed shareholders not otherwise set forth below is P.O. Box 53999, Mail Station 8602, Phoenix, Arizona 85072-3999. Unless otherwise indicated, all information is as of March 10, 2016,9, 2018, the Record Date for the Annual Meeting.

    NAME
    NUMBER OF SHARES
    BENEFICIALLY OWNED(1)
    (#)

    PERCENT OF
    CLASS
    (%)

    NUMBER OF SHARES
    BENEFICIALLY OWNED(1)
    (#)

    PERCENT OF
    CLASS
    (%)

    Directors:

          

    Donald E. Brandt

     230,038 *105,291*

    Denis A. Cortese, M.D.

     14,025 *13,968*

    Richard P. Fox

     4,731 *6,522*

    Michael L. Gallagher

     29,991 *20,475*

    Roy A. Herberger, Jr., Ph.D.

     33,168 *36,859*

    Dale E. Klein, Ph.D.

     11,763 *15,545*

    Humberto S. Lopez

     62,641 *55,904*

    Kathryn L. Munro

     33,451 *27,776*

    Bruce J. Nordstrom

     31,990 *34,810*

    Paula J. Sims

    2,416*

    David P. Wagener

     5,891 *9,221*

    Other Named Executive Officers:

        

    Other NEOs:

      

    Robert S. Bement

    18,226*

    Randall K. Edington

     63,379 *37,630*

    David P. Falck

     51,159 *52,739*

    James R. Hatfield

     66,060 *41,710*

    Mark A. Schiavoni

     34,410 *42,888*

    All Directors and Executive Officers as a Group (23 Persons):

     787,166 *596,829*

    5% Beneficial Owners:(2)

          

    BlackRock, Inc. and certain related entities(3)
    40 East 52nd Street
    New York, NY 10022



     9,967,430 9.0

    BlackRock, Inc. and certain related entities(3)
    40 East 52nd Street
    New York, NY 10055



    11,354,30510.20%

    State Street Corporation and certain related entities(4)
    One Lincoln Street
    Boston, MA 02111

     5,803,655 5.25,825,3975.21%

    The Vanguard Group Inc.(5)
    100 Vanguard Boulevard
    Malvern, PA 19355



     9,550,910 8.6

    12,139,06810.86%

    *
    Represents less than 1% of the outstanding common stock.

    2016 Proxy Statement     |GRAPHIC 33

    Table of Contents

    STOCK MATTERS
    (1)
    IncludesIncludes: vested Supplemental RSUs (as defined later in the CD&A)on pages 82-83 of this Proxy Statement) for the Named Executive Officers;NEOs; vested restricted stock units ("RSUs")RSUs and stock units ("SU") payable in stock for the directors; and associated dividends payable in

    40GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Stock Matters

      stock; as follows: Mr. Brandt — 26,498;28,268; Mr. EdingtonBement — 14,719;7,858; Mr. Falck — 7,365;7,858; Mr. Hatfield — 7,365;7,858; Mr. Schiavoni — 7,365;7,858; Mr. Fox — 1,474; Mr. Gallagher — 5,820;7,688; Dr. Klein — 11,663;15,445; Dr. Herberger — 4,016;4,958; and Ms. Munro — 9,237.12,145. The following shares are held jointly: Dr. Klein — 100; and Mr. Nordstrom — 30,490.33,310. The following shares are held in joint trusts: Dr. Cortese — 14,025;13,968; Mr. Edington — 38,913;37,630; Mr. Gallagher — 24,171;12,787; Mr. Hatfield — 48,695;33,852; Dr. Herberger — 19,529;15,848; Mr. Lopez — 62,641;55,904; Ms. Munro — 22,673;13,986; and Mr. Wagener — 5,891.

      9,221.

    (2)
    The Company makes no representations as to the accuracy or completeness of the information in the filings reported in footnotes 3-5.

    (3)
    BlackRock, Inc. Schedule 13G/A filing, dated January 22, 2016,19, 2018, relating to a parent holding company and certain affiliates, reports beneficial ownership as of 9,967,430December 31, 2017 of 11,354,305 shares, with sole voting power as to 8,982,98510,249,504 shares and sole dispositive power as to 9,967,43011,354,305 shares. The Company maintains normal commercial relationships with BlackRock, Inc. and its subsidiaries. The Company does not consider these relationships to be material.

    (4)
    State Street Corporation Schedule 13G filing, dated February 12, 2016,14, 2018, relating to a parent holding company and certain affiliates, reports beneficial ownership as of 5,803,655December 31, 2017 of 5,825,397 shares, with shared voting and dispositive power. The Company maintains normal commercial relationships with State Street Corporation and its subsidiaries. The Company does not consider these relationships to be material.

    (5)
    The Vanguard Group, Inc. Schedule 13G/A, dated February 10, 2016,9, 2018, reports beneficial ownership as of 9,550,910December 31, 2017 of 12,139,068 shares with shared voting power as to 10,10051,289 shares, sole voting power as to 209,610168,940 shares, shared dispositive power as to 211,310201,540 shares, and sole dispositive power as to 9,339,60011,937,528 shares; Vanguard Fiduciary Trust Company as beneficial owner of 171,610120,713 shares; and Vanguard Investments Australia, Ltd., as beneficial owner of 77,700128,516 shares.

    Section 16(a) Beneficial Ownership Reporting Compliance
     

    Section 16(a) of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), requires the Company's directors and executive officers, and persons who own more than 10% of the Company's common stock, to file reports of ownership and changes of ownership with the SEC. Based solely on the Company's review of these reports, the Company believes that its directors, executive officers, and greater than 10% beneficial owners complied with their respective Section 16(a) reporting requirements for fiscal year 20152017 on a timely basis.

    2018 Proxy Statement     |GRAPHIC 41

    34     GRAPHIC |2016 Proxy Statement

    Table of Contents

    Related Party Transactions

    The Corporate Governance Committee is responsible for reviewing and approving all transactions with any related party, which consists of any of our directors, director nominees, executive officers, shareholders owning more than 5% of the Company's common stock and, with respect to each of them, their immediate family members and certain entities in which they are an officer or a shareholder, partner, member or other participant who, directly or indirectly, has a substantial ownership interest in or otherwise substantially controls or shares control of such entity (a "Related Party"). This obligation is set forth in writing in our Statement of Policy Regarding Related Party Transactions (the "Policy").

    To identify Related Party Transactions, as defined in the Policy, each year the Company requires our directors and officers to complete director and officer questionnaires identifying any transactions with the Company in which a Related Party has an interest. We review Related Party Transactions due to the potential for a conflict of interest. A conflict of interest occurs when an individual's private interest interferes, or appears to interfere, in any way with our interests. The Code of Ethics requires all directors, officers, and employees who may have a potential or apparent conflict of interest to notify the Company's management. In addition, the Policy specifically provides that any Related Party Transaction must be approved or ratified by the Corporate Governance Committee. A "Related Party Transaction" is any transaction or a series of similar transactions in which the Company or any of its subsidiaries is or was a participant, where the amount involved exceeds $120,000 in the aggregate, and in which any Related Party has a direct or indirect material interest, other than:

    Transactions in which rates or charges are fixed in conformity with law or governmental authority (such as APS rates approved by the ACC);

    Transactions in which the rates or charges are determined by competitive bid; or

    The payment of compensation by the Company to the executive officers, directors, or nominees for directors.

    Based on the Policy, SEC rules, and our review, we had no Related Party Transactions in 2015.2017.

    2016 Proxy Statement     |GRAPHIC 35

    42GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Report of the Human Resources Committee Report

    The Human Resources Committee submitted the following report:

    The Human Resources Committee is composed of non-employee directors, each of whom is independent as defined by NYSE rules and the Company's Director Independence Standards.

    In accordance with SEC rules, the Human Resources Committee discussed and reviewed the Compensation Discussion and Analysis with management and, based on those discussions and review, the Human Resources Committee recommended to the Board that the Compensation Discussion and Analysis be included in this Proxy Statement.

    HUMAN RESOURCES COMMITTEE CHAIR
    Roy A. Herberger, Jr., Ph.D.
    HUMAN RESOURCES COMMITTEE MEMBERS
    Denis A. Cortese, M.D.
    Richard P. Fox
    Humberto S. Lopez
    Kathryn L. Munro
    36     GRAPHIC |2016 Proxy Statement

    2018 Proxy Statement     |GRAPHIC 43


    Table of Contents

    Executive Compensation

    Compensation Discussion and Analysis ("CD&A")
     

    Named Executive Officers

    Our NEOs for 2017 were:

    Our Named Executive Officers are:

    Donald E. Brandt,
    Chairman of the Board, President and Chief Executive Officer of PNW and APS;
    APS

    ​ 
    James R. Hatfield,
    Executive Vice President and Chief Financial Officer of PNW and APS;
    APS

    ​ 
    Randall K. EdingtonRobert S. Bement,
    Executive Vice President and Chief Nuclear Officer of APS;Palo Verde Generating Station, APS
    ​ 
    Randall K. Edington


    Former Executive Vice President and Advisor to the Chief Executive Officer of APS(1)

    ​ 
    David P. Falck,
    Executive Vice President, and General Counsel ofLaw, PNW and APS; and

    ​ 
    Mark A. Schiavoni,
    Executive Vice President and Chief Operating Officer of APS.
    APS

    (1)
    Mr. Edington retired on March 22, 2017

    44GRAPHIC |      2018 Proxy Statement


    Table of Contents


    Executive Compensation

    Executive Summary

    Our Philosophy and Objectives. Our compensation program is designed to be transparent with a clear emphasis on putting pay at risk and retaining key executives. Our executive compensation philosophy incorporates the following core principles and objectives:

    Alignment with Shareholder Interests. We structure our annual cash and long-term equity incentive compensation to put pay at risk and reward performance. Payouts under these plans are tied predominantly to the Company's total return to shareholders, earnings, and the achievement of measurable and sustainable business and individual goals, so that executives' interests are tied to the success of the Company and are aligned with those of our shareholders.

    Key Management Retention. We structure our program to provide compensation at levels necessary to attract, engage and retain an experienced management team who have the skill sets to succeed in our complex operating and regulatory environment, including operating Palo Verde, and to provide consistently strong operating and financial results.

    Business Overview

    Pinnacle West is an electric utility holding company based in Phoenix, Arizona, one of the fastest growing metropolitan areas in the United States. Through our principal subsidiary, APS, we provide retail electricity service to approximately 1.2 million customers in 11 of Arizona's 15 counties.

    APS is a vertically-integrated, regulated utility company that maintains full operational control of several power plants, including Palo Verde Generating Station, a nuclear power plant and the country's largest power producer of any kind for more than 25 years.

    Plants for which APS has full operational control and responsibility include:

    HighlightsGRAPHIC

    (1)
    Net generation rating

    Palo Verde is a significant source of our Compensation Program:

    Pay for Performance —energy supply and while we share ownership of this plant with six other utilities, APS retains full day-to-day operational responsibility. This responsibility includes regulatory responsibility to the NRC. The size of Palo Verde and the complexity of running a significant portionnuclear plant of this magnitude requires a highly specialized and experienced management team.

    Between our NamedCEO and our Executive Officers' compensation is at risk and based on performance — our annual cash incentive plans are 100% tied directly to earnings, business unitVice Presidents, we have more than 200 combined years of experience in the energy industry, including relevant specialized nuclear experience. This highly skilled team has driven strong performance and individual performance,value creation for our shareholders. Given our need for specialized experience within our organization, we maintain strong succession planning practices and are focused on developing and retaining talent within our performance shares are basedCompany. Our Board's focus on total shareholder returnattracting, developing and value-driving business metrics;retaining highly skilled and experienced executives is a core consideration in structuring our executive compensation programs.

    2018 Proxy Statement     

    |

    Limited Perquisites —GRAPHIC we offer limited perquisites; and45

    No Excessive Risk-Taking — we use multiple business performance metrics, capped payouts and other features that are intended to reward performance but not encourage unacceptable risk taking.
    2016 Proxy Statement     |GRAPHIC 37


    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    Building Shareholder Value Through Operational Excellence and a Sustainable Energy Future

    As Arizona's largest and longest-serving electric company, we're proud of our heritage and performance. We also recognize the implications of new technologies and growing customer expectations, which are leading to changes at our Company and in our industry. Our strategy for building long-term value is driven by our core operational excellence and financial strength while also capitalizing on technology advances that promote a sustainable energy future:






    Executing on our financial and
    operational objectives


    Ensuring a sustainable energy future

    Sustaining our operational excellence

    Maintaining our financial strength

    Leveraging economic growth

    Integrating technology to modernize the grid

    Taking steps to address rate design

    Key Changes made2017 Rate Review Order.    As an Arizona-based regulated electric utility company, APS periodically submits requests to the ACC for a comprehensive review of our Compensation Program:electricity rates. Approval of a rate adjustment enables us to generate revenue with which we fund improvements in our operations and investments that benefit our customers. In June 2016, we initiated our first rate review in five years, and in August 2017, after working with the ACC Staff and key stakeholders, we received approval for our comprehensive rate review. This approval allows for a 3% increase in overall revenues, as well as additional funds for our AZ Sun II rooftop solar program, a refund of surplus of energy efficiency program funds to customers, increased funding for programs assisting limited-income customers, and other key investments in Arizona's energy future. This was an important milestone for us as it allows us to continue making efficient, cost-effective investments while providing safe, reliable service for our customers.

    46GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation

    Track Record of Delivering Results

    Our management team has maintained a focus on our core business of operating and investing in a vertically-integrated electric utility. Under the leadership of the senior officer team, since 2009 Palo Verde Generating Station has become one of the top performing nuclear power plants in the U.S., and we have seen strong, sustained gains in shareholder returns and significant improvements in our credit rating.


    Performance Transformation

    AtGRAPHIC

    (1)
    TSR reflects dividend-adjusted share price between the 2015 Annual Meeting, our shareholders approved the compensationperiods of our executive officers. Following the Annual Meeting, the Human Resources Committee (for purposes of the CD&A, the "Committee") reviewedApril 30, 2002-April 30, 2009 and discussed developments in executive compensation practicesApril 30, 2009-December 31, 2017.

    During 2017 we continued to deliver strong performance and the feedback we received from our shareholders. The Committee approved the following changes to our compensation program:hit key milestones:

    ChangedTotal shareholder value increased $1.1 billion in 2017, $2.8 billion over the allocation of long-term equity grants from 55% performance-basedlast three years, and 45% time-based to 60% performance-based and 40% time-based beginning with$5.2 billion over the awards made in 2016;last five years;

    StartingOur TSR for 2017 was 12.7%; since May 1, 2009, Pinnacle West has delivered an annualized TSR of 18.8%, exceeding the annualized returns of the S&P 1500 Electric Utilities Index of 11.8% and the S&P 500 Index of 16.2%;

    Pinnacle West increased its dividend for the 6th straight year, by 6% in 2017;

    2017 was another successful year for APS with regard to safety, remaining in the top decile for safety performance in the U.S. electric utilities industry; and

    Pinnacle West obtained a "Leadership" rating from CDP for climate change and water management — one of only two U.S. utilities to earn the highest rating in both categories.

    2018 Proxy Statement     |GRAPHIC 47


    Table of Contents

    Executive Compensation

    Shareholder Engagement and Board Responsiveness

    2017 Shareholder Engagement.    We have an established shareholder outreach program to maintain a dialogue with our shareholders, and feedback from our shareholders informs our Human Resources Committee's (for purposes of this CD&A, the "Committee") actions. We were disappointed with the 2015level of shareholder support for the 2017 say-on-pay vote, and during the fall following our 2017 Annual Meeting:

    We specifically sought direct feedback on our compensation program from shareholders;

    Our Lead Director and Human Resources Committee member, Kathy Munro, participated in a number of the meetings with our shareholders to receive their direct feedback and share it with the Board; and

    We contacted the holders of approximately 50% of shares outstanding and met with the holders of approximately 40% of shares outstanding, including many of our largest institutional shareholders as well as smaller holders to collect a range of perspectives.

    2017 Board Responsiveness.    As in prior years, the feedback received from shareholders during this outreach was an important input into the Committee's and Board's review process. While many of the investors that we spoke to believed our compensation structure was well-aligned with performance, we received valuable feedback about how we could improve the program and make it more transparent.

    Following thoughtful discussion of shareholder feedback and a review of the compensation program, the Committee made several changes that it believes align with feedback received and further support our commitment to pay-for-performance.

    48GRAPHIC |      2018 Proxy Statement


    Table of Contents


    Executive Compensation

    2017 Shareholder Feedback and Changes Made in Response






    Shareholder Feedback Themes
    Human Resources Committee Actions
    We can provide better and simpler disclosure

    Streamlined our compensation-related disclosure

    Provided additional disclosure around our goal setting processes and Committee decisions

    Investors are highly focused on the performance-based aspects of our program

    Increased the proportion of performance shares in our CEO's and Executive Vice Presidents' 2018 long-term incentive awards from 60% to 70%

    Revised 2018 metrics in certain key business units to better align with our priorities and emphasize top quartile performance and/or improve on historical trends

    Earnings goals set for 2018 reflect the August 2017 approval of our comprehensive rate review and represent meaningful year-over-year increases

    Adopted a formal clawback policy covering short- and long-term incentive awards

    Clarified how our performance metrics support and align with our business strategy (pages 54-56)

    Questions about retention awards to our CEO

    Provided additional disclosure regarding the 2017 CEO Performance-Contingent Award made to our CEO in 2017, including a more detailed discussion of the rationale for the award and the specific goals that must be achieved for payout to occur (page 65)

    Provided additional information regarding our succession planning process and how our limited use of performance-contingent awards supports Pinnacle West's continued success (pages 20 and 65)

    These changes follow several prior changes to our program in recent years as we seek to align our compensation structure with the evolution of our business and the feedback from our shareholders. Recent changes include:

    The Committee limited its use of discretion to adjust the CEO's annual incentive awards solely to the occurrence of unanticipated events beginning in 2015;

    We formally introduced detailed business unit metrics to the CEO's incentive plan to tie the incentive directly to overall operational performance and financial results beginning in 2015;

    We increased the stock ownership guideline for the CEO to 5x base salary starting in 2016; and

    We increased the proportion of our annual long-term equity awards allocated to performance-based measures from 55% to 60% beginning in 2016.

    2018 Proxy Statement     |GRAPHIC 49


    Table of Contents

    Executive Compensation

    2017 Compensation Design

    For 2017, the Company's core executive compensation program consisted of the following key components:












    Pay Element
    Measurement
    Period


    Performance
    Link


    Description
    ​  Base SalaryCashSalary is based on experience, performance and responsibilities and is benchmarked to a peer group and market survey data to align with competitive levels.
    ​​​​
    ​  AnnualEarnings

    CEO: 62.5%
    NEOs: 50.0%
    Universal measure of business financial performance; encourages achievement of bottom-line earnings growth goals.
    ​  ​​​​
    ​  IncentivesCash1��yearBusiness Unit
    Performance
    (1)

    CEO: 37.5%
    NEOs: 50.0%
    Pre-established operational business unit performance goals that include safety, customer satisfaction and operational quality and efficiency metrics.
    ​​​​
    ​  PerformanceRelative
    TSR


    50%
    Relative measures incentivize sustained
    ​  ​​​​
    ​  Long-Term
    Incentives

    Shares

    60%(2)
    3 yearsRelative
    Operational
    Performance
    (3)

    50%
    shareholder value creation and strong performance on operational benchmarks.
    ​  ​​​​
    ​  Restricted Stock Units

    40%(2)
    Vest ratably over4 yearsStock PriceEncourages retention; value dependent upon share price appreciation and four-year vesting to encourage retention.
    ​​​​
    ​  BenefitsWe provide benefits, including pension and deferred compensation programs, change of control agreements and limited perquisites, designed to attract and retain our executive talent.
    (1)
    Based on the following business units, as applicable: Corporate Resources (Communications, Finance/Accounting, Human Resources, Information Technology, Legal, Public Policy, Resource Management, Supply Chain, Sustainability), Palo Verde, Customer Service, Fossil Generation, and Transmission and Distribution. For additional details regarding our goal-setting process and the specific business unit goals for 2017, please refer to pages 54 and 59.

    (2)
    Long-term incentives award mix changed to 70% performance share awards and 30% RSU awards starting in 2018 for the CEO and Executive Vice Presidents.


    50GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation
    (3)
    Based on the following benchmarks: Customer reliability, customer-to-employee improvement ratio, OSHA all-incident injury rate, nuclear generation capacity factors, coal generation capacity factors; all of which are based on comparisons to companies selected by independent, objective data providers. For additional details regarding our goal-setting process and the specific relative long-term operational goals for 2017 performance share awards, please refer to page 63.

    Pay at Risk.    The Company believes that a significant portion of each NEO's total compensation opportunity should reflect both upside potential and downside risk.

    The charts below illustrate the strong emphasis that we place on performance-based, shareholder-aligned incentive compensation:

    2017 CEO
    Total Compensation
    88% at risk
    2017 Average for Other NEOs'
    Total Compensation
    67% at risk

    GRAPHIC


    GRAPHIC

    Key 2017 Compensation Decisions

    For the year ended December 31, 2017, the Committee approved the following compensation decisions for our NEOs:

    2017 Base Salary Adjustments.  For fiscal 2017, the Committee increased Mr. Brandt's salary by 3%; Messrs. Hatfield, Bement, Falck and Schiavoni received base salary increases of between 3.2%-4.4%.

    2017 Annual Incentive Award.  Our 2017 annual incentive performance goals were set within the context of the business and economic circumstances known at that time. As a regulated utility, we are generally unable to adjust our base retail prices outside of a rate case. As such, in years in which we do not expect a retail rate adjustment, changes in our revenues over the previous year would depend largely on factors beyond our control, such as customer growth, weather and customer usage patterns.

      Consistent with this methodology, we set the APS 2017 earnings target at $453 million for 2017, essentially flat to 2016 actual earnings of $452 million. Likewise, we set Pinnacle's 2017 target earnings range such that its projected midpoint was $440 million, again essentially flat to Pinnacle's 2016 actual earnings of $442 million. In both cases the earnings goals were set while the decision regarding our comprehensive rate review was still pending. Because we had no visibility to how the rate adjustment would ultimately conclude in mid-2017, the earnings targets excluded any potential impact of a rate adjustment.

      Earnings for APS and Pinnacle West for incentive plan purposes were 7% and 8% above the 2017 targets, respectively as shown on pages 57 and 58. The improvement in 2017

    2018 Proxy Statement     |GRAPHIC 51


    Table of Contents

    Executive Compensation

      earnings was driven in part by effective cost controls and higher revenues. To be consistent with the exclusion of rate adjustment revenues in setting the earnings targets, actual results were adjusted to also exclude the impact of 4.5 months' worth of additional revenues from our rate adjustment, which became effective August 19, 2017. Actual results were further adjusted as permitted by the 2017 Incentive Plans to reflect unusual or non-recurring matters, primarily the impact of a reduction in deferred taxes due to the implementation of the Tax Cuts and Jobs Act of 2017 (the "2017 Tax Act"), which became effective December 2017.

      As noted above on page 49, our 2018 goals reflect the approval of our 2017 rate adjustment and thus a meaningful year-over-year increase in the target.

    2017 CEO Performance-Contingent Award.  As previously disclosed in advance of our 2017 Annual Meeting, in March 2017 the Committee granted the CEO a two-year, performance-based cash award ("2017 CEO Performance-Contingent Award"). This award is designed to incent Mr. Brandt, a retirement eligible CEO, to remain in his current role while further emphasizing the Board's succession planning priorities. Given the specialized skill sets required of the senior management team in our industry and our Company, a major priority of the CEO is to ensure that the Company's succession strategy and workforce development pipeline is sufficiently robust and continues to be effective. The Committee believed that this award was critical to retaining a retirement-eligible CEO for what was perceived to be a multiple-year succession planning period. The 2017 CEO Performance-Contingent Award is subject to clearly-defined performance goals. The performance goals, as detailed further on page 65, are structured to incentivize continued financial performance while ensuring that succession- and development-related milestones are met. As discussed further below, for Mr. Brandt to fully realize this award, return on equity, earnings, and succession and development hurdles must be achieved in 2017 and 2018.

    Compensation Governance

    Our executive compensation program is overseen by the Committee. Through ongoing shareholder engagement and regular assessment of our compensation governance practices, we seek to continue to improve our compensation governance:








    Compensation Governance



    ​  GRAPHICShareholder feedback informs compensation program design
    GRAPHICSubstantial proportion of target compensationis at risk (88% for the CEO and 67% for other NEOs)
    ​  GRAPHICPerformance shares are 100% tied torelativeperformance (50% on relative TSR and 50% on relative operational metrics) and require 90th percentile performance for maximum payouts
    GRAPHICNo excise tax gross-up provisions in new or materially amended Change of Control Agreements with our NEOs
    ​  GRAPHICAnti-hedging and anti-pledging policy
    GRAPHICStock ownership guidelines for all NEOs (all NEOs' actual ownership levels exceed guidelines)

    52GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation

    Our Philosophy and Objectives

    Our compensation program is designed to be transparent with a clear emphasis on putting pay at risk and retaining key executives. Our executive compensation philosophy incorporates the following core principles and objectives:

    Alignment with Shareholder Interests.  We structure our annual cash and long-term equity incentive compensation to put pay at risk and reward business performance. Payouts under these plans are tied predominantly to the Company's total return to shareholders, earnings, and the achievement of measurable and sustainable business and individual goals, so that executives' interests are tied to the success of the Company and are aligned with those of our shareholders.

    Key Management Retention.  We structure our program to provide compensation at levels necessary to attract, engage and retain an experienced management team who have the skill sets and industry experience to succeed in our complex operating and regulatory environment, including operating the Palo Verde Generating Station, and who can provide consistently strong operating and financial results.

    Executive Compensation Components

    Base Salary

    Base salaries are set at competitive levels to attract and retain qualified, experienced executives. Salary levels are based on experience, performance and responsibilities, and benchmarked to a peer group and market survey data to align with competitive levels. The Committee reviews competitive salary information and individual salaries for executive officers on an annual basis. In considering individual salaries, the Committee reviews the scope of job responsibilities, individual contributions, business performance, retention concerns, and current compensation compared to market practices. In setting base salaries, the Committee also considers that base salary is used as the basis for calculating annual incentive awards.

    In December of 2016, the Committee, based on the considerations set forth above, made the following adjustments to the base salaries of the following NEOs for fiscal year 2017:

     
     
     
     
     
     
     
     Name
     2016 Base Salary
     2017 Base Salary
     
    ​  Mr. Brandt$1,315,000$1,355,000
     Mr. Hatfield $620,000 $640,000 
    ​  Mr. Bement$575,000$600,000
     Mr. Falck $565,000 $585,000 
    ​  Mr. Schiavoni$680,000$710,000

    Mr. Edington retired on March 22, 2017 and his salary remained at $1,100,000 for 2017.

    Annual Cash Incentives

    Our annual cash incentives are strongly performance-based and designed to both reward achievement of pre-determined annual performance objectives that are critical to our business operations and to attract and retain qualified, experienced executives. Performance for NEOs is measured based on relevant and objective earnings and business unit metrics.

    CEO.  For fiscal year 2017, Mr. Brandt participated in the CEO Incentive Plan.

    2018 Proxy Statement     |GRAPHIC 53


    Table of Contents

    Executive Compensation

    Other NEOs.   Messrs. Hatfield, Falck and Schiavoni participated in the APS 2017 Annual Incentive Award Plan (the "APS Incentive Plan") and Messrs. Bement and Edington participated in the APS 2017 Annual Incentive Award Plan for Palo Verde Employees (the "Palo Verde Incentive Plan").

    The APS Incentive Plan and the Palo Verde Incentive Plan are collectively referred to as the "APS Incentive Plans," and the APS Incentive Plans and the CEO Incentive Plan are collectively referred to as the "2017 Incentive Plans". In December 2016, the Committee approved the CEO Incentive Plan and continuingthe Board, on the recommendation of the Committee, approved the APS Incentive Plans.


    2017 Incentive Plan Opportunities

     
     
     
     
     
     
     
     
     
     
     
     
     
     NEO


     Threshold
    (% of Salary)


     Target
    (% of Salary)


     Maximum
    (% of Salary)


     2017 Actual
    (% of Salary)


     2017 Actual
    ($)


     
    ​  Mr. Brandt50%125%(1)200%170.8%$2,314,340
     Mr. Hatfield 17.5% 70% 140% 105.3% $673,994 
    ​  Mr. Bement18.75%75%150%132.0%$792,000
     Mr. Edington 16.25% 65% 130% 25.4% $279,264(2) 
    ​  Mr. Falck16.25%65%130%98.5%$576,155
     Mr. Schiavoni 18.75% 75% 150% 114.6% $813,633 
    (1)
    Reflects a representative target amount under the CEO Incentive Plan — the Committee structured the CEO Incentive Plan so that if Pinnacle West earnings came in at the mid-point between threshold and maximum amounts and each business unit achieved its target performance levels, Mr. Brandt would receive an incentive award equal to 125% of his 2017 base salary.

    (2)
    Mr. Edington retired on March 22, 2017, and under the terms of the Palo Verde Incentive Plan, he received a pro-rated award for his service during the year.

    Assessing Performance and Payouts

    The Board oversees the Company's business strategy. The Company maintains a rigorous performance goal-setting process wherein goals are set based on our annual business planning process and reviewed for relevance and appropriate alignment with our business strategy. This goal-setting approach is integrated into our performance tracking and business reporting, providing a clear line of sight across the Company on an ongoing basis.

    The Committee annually reviews the metrics utilized under the annual cash incentive plans to ensure that they remain relevant, with target performance goals set at levels that are intended to be challenging without incentivizing inappropriate risk taking.

    Individual awards under our annual cash incentive plans are based on the achievement of relevant and objective earnings and business unit goals, which tie payouts directly to core measures of business performance and key operational business unit results and ultimately serve to enhance shareholder value.

    54GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation


    2017 Annual Incentive Plan Component Summary

    GRAPHIC

    (1)
    Weightings are shown as a percentage of total incentive opportunity

    Earnings Component Target Setting

    In designing the annual cash incentives, the Committee sets earnings levels based on a reasonable range of expectations for the year, while taking into account prior year performance and economic conditions.

    Due to the regulated nature of the utility industry, earnings growth is impacted by the base rates approved by regulators. Given that the rates we charge customers are generally fixed for several years, our revenue streams don't increase in a linear year-over-year fashion. As a result, our annual earnings are impacted by our ability to manage costs associated with our operations and investments while our revenues typically remain relatively flat in years following a rate adjustment. Furthermore, planned outages, weather patterns and varying electricity demand can lead to cyclical earnings fluctuations. These factors are considered in our annual business planning and ultimately reflected in the earnings targets that are approved by the Committee.

    2017 Earnings Goals.    For fiscal year 2017, the Committee set threshold, target and maximum Pinnacle West and APS earnings goals above prior year goals, however, as discussed previously, target earnings were set relatively flat to achieved earnings for purposes of the 2017 Incentive Plans since at the time 2017 goals were set, the outcome of APS's rate review was still pending and the timing of the decision and magnitude of impact on Pinnacle West's revenues was as yet undetermined. As a result, fiscal 2017 earnings goals were set based on the expectation of earnings in the context of the business and economic conditions at that time, and did not take into account any projection of revenue and earnings in a new rate environment.

    The August 2017 approval of our comprehensive rate review is reflected in earnings goals set for 2018. Given the increase in revenues enabled by the rate adjustment, 2018 earnings goals represent meaningful year-over-year increases in the earnings metrics in our annual incentive plans.

    Business Unit Component Target Setting

    The business unit metrics component of our annual plan ensures that our compensation program appropriately focuses our employees on core measures of overall Company health and performance. Our use of business unit metrics in our NEOs' incentive plans promotes our

    2018 Proxy Statement     |GRAPHIC 55


    Table of Contents

    Executive Compensation

    continued success as a safe, sustainable, and overall well-run vertically-integrated and regulated electric utility.

    Determination Process.    The determination of business unit metrics and targets is a year-long, multi-step process guided by our strategic priorities. The Board oversees the Company's business strategy. The Company maintains a rigorous performance goal-setting process wherein goals are set based on our annual business planning process and reviewed for relevance and appropriate alignment with our business strategy. Individual business unit targets are developed using a variety of methods depending on the metric under consideration, including internal trends, external considerations, opportunities to improve performance, and use of industry benchmark data. Targets are intended to incentivize performance while still being attainable. The business unit metrics and targets are then shared and discussed with the Committee and the Board before final metrics and targets are approved by the Committee and the Board.

    GRAPHIC

    Under the business unit components of the 2017 Incentive Plans, the range of potential achievement for each business unit metric was zero to 200% of the target level. In addition to a target level, some of the performance measures also provided for a threshold level (equal to 50% of target) and a maximum level (equal to 200% of target). Performance above the maximum level resulted in achievement of 200% of target. If performance fell between threshold and target or between target and maximum, linear interpolation was used to determine the actual percentage of target performance achieved.

    2017 Business Unit Goals.    The 2017 Incentive Plans measured NEOs on pre-established business unit performance in up to five key areas: Corporate Resources, Customer Service, Fossil Generation, Palo Verde, and Transmission and Distribution. Within each of these categories are specific metrics designed to incentivize achievements in operational excellence, customer satisfaction, safety and employee performance, and cost management, ultimately resulting in shareholder value creation.

    The CEO was evaluated against metrics within each of these five categories to tie the CEO's incentive to overall operational performance of the Company, and not to emphasize any one unit's performance over the others. Other NEOs were evaluated based on performance in the business units that correlate to their responsibilities.

    See "Business Unit Components Under the 2017 Incentive Plans" on page 59 for additional details regarding the metrics, targets and 2017 achievement levels for each business unit. As discussed above, we have revised our 2018 metrics in certain key business units to more closely align with our priorities and emphasize top quartile performance and/or improve on

    56GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation

    historical trends, with year-over-year backtesting conducted to ensure that we are maintaining or increasing the rigor of our goals.

    2017 Annual Cash Incentive Outcomes

    CEO Incentive Plan

    Earnings Component.    For Mr. Brandt, the earnings portion of the annual cash incentive was determined based on PNW earnings. The component was weighted at 62.5% of the award, with 25% of the award (50% of base salary) earned based on achievement of threshold performance. The CEO Incentive Plan provided that if the threshold earnings number is not met, no incentive payment will be awarded, regardless of business unit performance.

    Under the terms of the CEO Incentive Plan, earnings calculations are made excluding the impact of rate adjustments related to actions of the ACC within the plan year, and the Committee evaluates the impacts of unusual or non-recurring adjustments on actual earnings and may make adjustments to reflect such impacts. As such, the Committee adjusted the Pinnacle West 2016 Annualearnings number to exclude primarily the impacts of the rate adjustment and the impact of the 2017 Tax Act. The net effect of these adjustments was to reduce Pinnacle West earnings from $488.5 million to $475.4 million.

     
     
     
     
     
     
     
     
     
     
     
     Performance (in millions)
     Metric
     Threshold
     Midpoint
     Maximum
     2017 Actual
     

     


    PNW Earnings


     


    $390


     


    $440(1)


     


    $490


     


    $475.4


     
    (1)
    Reflects a representative target amount under the CEO Incentive Award Plan we limit the useCommittee structured the CEO Incentive Plan so that if Pinnacle West earnings came in at the mid-point between threshold and maximum amounts and each business unit achieved its target performance levels, Mr. Brandt would receive an incentive award equal to 125% of his 2017 base salary.

    Business Unit Component.    As noted above, Mr. Brandt was evaluated against metrics within each of the five business unit areas to tie his incentive to overall operational performance. The business unit component of the CEO Incentive Plan was weighted at 37.5% of the award.

    See "Business Unit Components Under the 2017 Incentive Plans" for detailed goals and achievement levels for each business unit.


    2017 CEO Incentive Plan Results

    The metrics, weightings, and results for Mr. Brandt under the 2017 CEO Incentive Plan are outlined below:

     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
       37.5% Business Unit Performance
     NEO


     62.5% PNW
    Earnings



     Corporate
    Resources


     Customer
    Service


     Fossil
    Generation


     Palo
    Verde


     Transmission /
    Distribution


     2017
    Total


     
    ​  Mr. Brandt171%(1)142%(2)94%160%190%174%152%
     Weighting (62.5%) (7.5%) (7.5%) (7.5%) (7.5%) (7.5%) (37.5%) 
    (1)
    As a percentage of midpoint; and as noted above, midpoint reflects a representative target amount under the CEO Incentive Plan — the Committee structured the CEO Incentive Plan so that if Pinnacle West earnings came in at the mid-point between threshold and maximum amounts and each business unit achieved its target performance levels, Mr. Brandt would receive an incentive award equal to 125% of his 2017 base salary.

    (2)
    Reflects the average of the following Corporate Resources business units: Communications, Finance/Accounting, Human Resources, Information Technology, Legal, Public Policy, Resource Management, Supply Chain, Sustainability.

    2018 Proxy Statement     |GRAPHIC 57


    Table of Contents

    Executive Compensation

    Mr. Brandt's incentive award was determined exclusively based on the metrics set forth in the CEO Incentive Plan. Other than the earnings adjustments previously discussed that were contemplated by the terms of the CEO Incentive Plan, the Committee did not exercise any discretion solelyto make adjustments to the occurrenceaward based on unanticipated events.

    APS Incentive Plans

    Earnings Component.    For all NEOs other than the CEO, the earnings portion of the annual cash incentive was weighted at 50% of the award and determined based on APS earnings. The APS Incentive Plan provided that if the threshold earnings number is not met, no incentive payment will be awarded, regardless of business unit performance.

    The Palo Verde Incentive Plan provided that if the threshold earnings number is not met, the APS portion of the incentive payment will not be awarded. In addition, under the Palo Verde Incentive Plan, Palo Verde's overall business unit performance was required to achieve at least 100% of the target level for 2017 before Messrs. Edington and Bement could receive any payout under the APS earnings portion.

    Under the terms of the APS Incentive Plans, the Committee may adjust plan targets or incentive results and may make other changes to the plan deemed necessary or appropriate due to unanticipated events that arise during the performance period or unusual or non-recurring adjustments on actual earnings that arise during the performance period, including without limitation, ACC rate-related impacts on earnings. As such, the Committee adjusted the APS earnings number to exclude primarily the impacts of the rate adjustment and the impact of the 2017 Tax Act. The net effect of these adjustments was to reduce APS earnings from $504.3 million to $483.8 million.

     

     

      Performance (in millions)
    ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 

     

     

    Metric


     Threshold
     Target
     Maximum
     2017 Actual

     

     

    APS Earnings

       

    $403

       

    $453

       

    $503

       

    $483.8

      

    Business Unit Component.    As indicated above, NEOs other than the CEO are evaluated based on performance in the business units that correlate to their responsibilities. The business unit component for each NEO other than the CEO was weighted at 50%, with multiple business unit results averaged for applicable NEOs. The APS Incentive Plans allow the Committee to make adjustments for individual performance, and the Committee may exercise discretion under the APS Incentive Plans due to unanticipated events that might arise during the performance period;period. The Committee did not make any such adjustments for the NEOs in 2017.

    See "Business Unit Components Under the 2017 Incentive Plans" for detailed goals and achievement levels for each business unit.

    58GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation


    2017 APS Incentive Plan Results

    The metrics, weightings, and results for Messrs. Hatfield, Falck, and Schiavoni under the APS Incentive Plan, and Messrs. Bement and Edington under the Palo Verde Incentive Plan, are outlined below:

    ​     50% APS  50% Business Unit Performance
    ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 
    ​   NEO
     Earnings
     Corporate
     Customer
     Fossil
     Palo
     Transmission /
     2017
    ​       Resources
     Service
     Generation
     Verde
     Distribution
     Total
    ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 
    ​   Mr. Hatfield  162%  139%(1)          139% 
      Weighting   (50.0%)   (50.0%)                   (50.0%)  
    ​   Mr. Bement  162%        190%    190% 
      Weighting   (50.0%)               (50.0%)       (50.0%)  
    ​   Mr. Edington(2)  162%        190%    190% 
      Weighting   (50.0%)               (50.0%)       (50.0%)  
    ​   Mr. Falck  162%  141%(3)          141% 
      Weighting   (50.0%)   (50.0%)                   (50.0%)  
    ​   Mr. Schiavoni  162%  146%(4)  94%  160%    174%  144% 
      Weighting   (50.0%)   (12.5%)   (12.5%)   (12.5%)       (12.5%)   (50.0%)  
    (1)
    Reflects the average of the following Corporate Resources business units: Finance/Accounting, Human Resources, Information Technology.

    (2)
    Mr. Edington retired on March 22, 2017, and under the terms of the Palo Verde Incentive Plan, he received a pro-rated award for his service during the year.

    (3)
    Reflects the following Corporate Resources business unit: Legal.

    (4)
    Reflects the average of the following Corporate Resources business units: Resource Management, Supply Chain, Sustainability.

    Business Unit Components under the 2017 Incentive Plans

    The following table summarizes the metrics used for each business unit, in addition to individual weightings, targets, and 2017 results. The percentage of target performance achieved reflects the comparison of our actual achievement of a particular measure for 2017 to the target established for that measure.

      Business Unit Measures
    and Weighting


     Measure
     Target
     Actual
    Results


     % of Target
    Performance
    Achieved



      Corporate Resources
     
    ​   (Communications; Finance/Accounting; Human Resources; Legal; Public Policy; Supply Chain)
    141% 
      Employees (15%)   OSHA Recordables(1) (15%)   2   5   0%  
      Operational Excellence (60%)   Average of All Business Unit Results(2) (60%)   100%   154.6%   155%  
      Shareholder Value (25%)   Total Corporate Resources O&M Budget (25%)   Budget   1.9% Under Budget   193%  
    ​   Corporate Resources (Information Technology)
    135% 
      Employees (15%)   OSHA Recordables(1) (15%)   2   5   0%  
      Operational Excellence (70%)   Average of All Business Unit Results(2) (60%)   100%   154.6%   155%  
          Capital Project Execution (10%)   90%   91.43%   129%  
      Shareholder Value (15%)   Total Corporate Resources O&M Budget (15%)   Budget   1.9% Under Budget   193%  

    2018 Proxy Statement     |GRAPHIC 59


    Table of Contents

    Executive Compensation


      Business Unit Measures
    and Weighting


     Measure
     Target
     Actual
    Results


     % of Target
    Performance
    Achieved



    ​   Corporate Resources (Resource Management)
    155% 
      Employees (15%)   OSHA Recordables(1) (15%)   2   5   0%  
          ERMG Violations (20%)   5   4   150%  
      Operational Excellence (60%)   Passing EIM T-55 Hourly Balancing Test (20%)   90%   94.2%   184%  
          Transmission Unreserved Use (20%)   $150K   $65.0   200%  
      Shareholder Value (25%)   Total Corporate Resources O&M Budget (25%)   Budget   1.9% Under Budget   193%  
    ​   Corporate Resources (Sustainability)
    142% 
      Employees (15%)   OSHA Recordables(1) (15%)   2   5   0%  
      Operational Excellence (70%)   Average of All Business Unit Results(2) (60%)   100%   154.6%   155%  
          Capital Project Execution (10%)   90%   96.77%   200%  
      Shareholder Value (15%)   Total Corporate Resources O&M Budget (15%)   Budget   1.9% Under Budget   193%  
    ​   Palo Verde(3)(4)
    190% 
          Reactivity Management (4%)   95   97.4   200%  
      Employees (22.5%)   Site Safety Index(5) (5%)   5 G/W; No Red   6 of 6 G   200%  
          INPO Recordable Rate (5%)   £ 0.110   0.256   0%  
          Collective Radiation Exposure (3.5%)   70   55.02   200%  
          Accreditation (5%)   Split Vote   Unanimous   200%  
          Site Capacity Factor (20%)   92%   93.8   200%  
      Operational Excellence (30%)   Spring Outage Days (5%)   £ 31   30D 23H   200%  
          Fall Outage Days (5%)   £ 31   30D 18H   200%  
          Equipment Reliability Index (5%)   93   98   200%  
          Corrective Action Performance Scorecard (CAP)(5) (5%)   4 G/W; No Red   5 G/W   200%  
      Performance Improvement (27.5%)   Site Clock Resets (Less Safety) (5%)   1   0   200%  
          Site Operational Focus Indicator(5) (of 8) (7.5%)   7 G/W; No Red   8 of 8 G/W   200%  
          Continuous Improvement Process (5%)   800   1,018   200%  
      Shareholder Value (20%)   O&M Budget (15%)   ³ $1.25M Under Budget & 10 Months Forecast Cashflow Performance ±5%   $6.2M Under & 12 months   200%  
          Capital Budget (5%)   £ Budget & 10 Months Forecast Cashflow Performance ±10%   $8.5M Under & 12 months   200%  
    ​   Customer Service
    94% 
      Employees (15%)   OSHA Recordable Incidents (15%)   1   3   0%  
          Self-Service Transactions per Customer (20%)   8.53   8.66   165%  
      Operational Excellence (45%)   Average Speed to Answer (in seconds) (10%)   157   234   0%  
          Percentage of Billing To-Dos Completed by Day 3 (15%)   93.71%   64.95%   0%  

    60GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation
      Business Unit Measures
    and Weighting


     Measure
     Target
     Actual
    Results


     % of Target
    Performance
    Achieved



      Customer Value (15%)   Customer Outcome Satisfaction – CCT (15%)   85%   82.6%   76%  
      Shareholder Value (25%)   Customer Service O&M Budget (25%)   Budget   2.6% Under Budget   200%  
    ​   Fossil Generation
    160% 
      Employees (15%)   OSHA Recordable Incidents (15%)   6   4   200%  
          Fleet Summertime Equivalent Availability Factor(6) (20%)   91.8%   87.44%   0%  
      Operational Excellence (70%)   G&O Start-up Reliability (20%)   98.0%   99.05%   200%  
          Capital Project Execution (20%)   95%   98.44%   200%  
          Fossil EH&S Repeat Deficiencies (10%)   16   7   200%  
      Shareholder Value (15%)   Net Operating Expense (15%)   Budget   2.4% Under Budget   200%  
    ​   Transmission & Distribution
    174% 
          OSHA Recordable Incidents (15%)   18   15   175%  
      Employees (30%)
       Human Performance Event Clock Resets (15%)   34   31   160%  
          System Average Interruption Duration Index ("SAIDI") (15%)   82   74.53   200%  
      Operational Excellence (50%)
       System Average Interruption Frequency Index ("SAIFI") – Clear Weather (15%)   0.61   0.54   200%  
          Capital Project Execution (20%)   95%   97.5%   183%  
      Shareholder Value (20%)   Transmission & Distribution O&M Budget (20%)   Budget   0.7% Under Budget   135%  
    (1)
    OSHA Recordable Incidents metric is a rollup of all Corporate Resources business areas.

    (2)
    Average includes: Transmission & Distribution, Customer Service, Fossil Generation and Palo Verde.

    (3)
    If APS earnings threshold is not met, there can still be a payout under the Business Unit performance component.

    (4)
    Incentive budget forecast metric exclusions — One-time items that can be anticipated but timing and/or impact are unknown at the time incentive goals are set and that are outside of the control of Palo Verde should be excluded from the budget forecast metric incentive results.

    (5)
    The Site Safety Index, CAP Scorecard and Site Operational Focus Indicator are 6-month goals that are actualized and funded on June 30th and December 31st.

    (6)
    Summertime Equivalent Availability Factor (EAF) calculations from June-September.

    Long-Term Incentives

    Our long-term equity incentive compensation is intended to align the interests of executives and our shareholders and increase long-term shareholder value while also offering an award opportunity that helps attract and retain qualified, experienced executives. The Company currently uses two types of equity awards: performance shares and RSUs. Beginning with the 2016 awards, our annual long-term equity awards have been granted 60% to performance-based measures and 40% to time-based vesting. For 2018, we have increased the grant allocation to 70% performance-based measures and 30% time-based vesting for our CEO and our Executive Vice Presidents.

    2018 Proxy Statement     |GRAPHIC 61


    Table of Contents

    Executive Compensation

    2017 Long-Term Equity Incentive Component Summary

    Vehicle

    % of Target
    Equity Pay Mix

    Measurement
    Period

    Performance Link

    ​  


    Performance


    Relative TSR (50%)
    ​  ​​​​

    ​  

    Shares

    60%(1)3 yearsRelative Operational Performance (50%)
    ​​​​

    RSUs

    40%(1)

    Vest ratably
    over 4 years

    Stock Price

    (1)
    Long-term incentives award mix changed to 70% performance share awards and 30% RSU awards starting in 2018 for the CEO and Executive Vice Presidents.

    To determine the amount of performance share and RSU awards, the Committee first establishes a target compensation value for each officer that it wants to deliver through long-term equity award opportunities. The Committee considers various factors, including the retention value of the total compensation package, the long-term equity component in light of the competitive environment, and individual performance. The Committee also considers target value in light of the Company's achievement of earnings targets and overall performance. Once the target value is established, the Committee determines the number of shares subject to the awards by reference to the then-current market value of the Company's common stock and then allocated the 2017 awards 60% to performance shares and 40% to RSUs.

    The 2017 awards to the NEOs were as follows:

    ​  

    Name


    Performance
    Shares – 60%
    (#)



    RSUs – 40%
    (#)


    Grant Date Value
    ($)(1)


     

    Mr. Brandt

    33,09622,064$4,400,113

     

    Mr. Hatfield

     6,770 4,516 $900,284 

    ​  

    Mr. Bement

    4,5143,012$600,349

     

    Mr. Edington

     3,010 2,008 $400,286 

    ​  

    Mr. Falck

    5,6423,764$750,316

     

    Mr. Schiavoni

     8,274 5,516 $1,100,028 
    (1)
    For purposes of this table, Grant Date Value is equal to the total number of shares multiplied by the Company's closing stock price on the date of grant ($79.77).

    62GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation

    Performance Shares

    We granted performance shares to our NEOs in February 2017 for a three-year performance period (the "2017 Performance Shares"), with two distinct elements — relative TSR and relative operational performance against five metrics.

    ​  

    Metrics


    Weighting
    Rationale &
    Performance Link


    ​  

    Relative TSR

    Measures the Company's TSR performance against:

    S&P 1500 Super Composite Electric Utility Index




    50%

    Links pay to key measure generating shareholder value relative to others in the industry
    ​​​​

    ​  

    Relative Operational Performance

    Measures the Company's average percentile ranking in:

    -Customer reliability

    -Customer-to-employee improvement ratio

    -OSHA all-incident injury rate

    -Nuclear generation capacity factors

    -Coal generation capacity factors








    50%

    Metrics are direct indicators of operational performance and provide a clear barometer of performance versus external benchmarks

    The Committee grants each award recipient a specified number of performance shares, which is considered the "Base Grant." Under each of the two performance elements, up to 100% of the Base Grant may be earned based on performance. The maximum award opportunity is 200% of the Base Grant, which reflects the sum of the maximum opportunities for performance against the two elements:

    GRAPHIC

    TSR.    TSR is the measure of a company's stock price appreciation plus dividends during the three-year performance period. We believe using TSR strengthens the link between officer performance and shareholder return. We anticipate that the common stock payout, if any, related to this element will be made in February 2020.

    Operational Performance.    The Company's "Average Performance" with respect to the metrics listed below will be the average of the Company's percentile ranking for each of these metrics during each of the three years of the performance period:

    The Company's percentile ranking based on customer reliability results relative to other companies reported in the Edison Electric Institute ("EEI") data;

    2018 Proxy Statement     |GRAPHIC 63


    Table of Contents

    Executive Compensation

    The Company's ranking for a customer-to-employee improvement ratio, based on data provided by SNL Financial ("SNL"), an independent third-party data system, relative to other companies reported in the SNL data;

    Added clawback provisionsThe Company's percentile ranking based on the OSHA rate (All Incident Injury Rate) relative to our cash incentive plans and performance share award agreements that makeother companies reported in the awards subjectEEI data;

    The Company's percentile ranking based on nuclear generation capacity factors relative to potential forfeiture or recovery;other companies reported in the SNL data; and

    IncreasedThe Company's percentile ranking based on coal generation capacity factors relative to other companies reported in the SNL data.

    For 2017 performance share awards, we determined not to use the J.D. Power Residential National Large Segment Survey benchmark as we had for prior awards. APS is undergoing an extensive technology upgrade to our customer service platform. This undertaking is focused on providing flexibility and scalability to respond to industry and customer demands. We believe that the J.D. Power benchmark is not an appropriate indicator of operational performance during this enterprise-wide project.

    The metrics selected are direct indicators of key business performance success. The metrics can be readily benchmarked and provide a clear barometer of top-tier performance excellence. We believe a focus on these performance metrics over a three-year period aligns long-term compensation with key operational goals, thereby enhancing overall Company performance. We anticipate that the common stock payout, if any, related to this performance element will be made in October 2020.

    The recipient must remain employed with the Company throughout the performance period, unless the recipient meets any of the exceptions described under "Potential Payments upon Termination or Change of Control."

    A recipient of performance shares will receive additional shares of common stock equal to the amount of dividends that the recipient would have received had the recipient directly owned the shares from the date of grant to the date of payment, plus interest on such dividends at the rate of 5% per annum, compounded quarterly, divided by the fair market value of one share of stock on the date of the stock ownership guideline forpayout. This common stock is paid out only if the CEO.related common stock payout is made. The 2017 Performance Shares are not included in calculating pension benefits.

    The 2017 Performance Shares are included in the Summary Compensation Table in the column under "Stock Awards" and in the Grants of Plan-Based Awards table.

    OverviewPayouts of 2015 Company Performance.2014 Plan Awards.    In 2014, the Committee granted performance shares to the NEOs, based on relative TSR and relative operational performance. For the three-year period ended December 31, 2016, our TSR percentile was 84.2% compared to the Index. For the same period, our Average Performance percentile with respect to the performance metrics was 73.5% compared to the companies included in the performance metrics. The actual payout to each NEO is identified in the Option Exercises and Stock Vested table.

    RSUs

    We granted RSUs to our NEOs in February 2017. RSUs vest in equal 25% installments over four years if the award recipient remains employed by the Company or one of its subsidiaries unless the recipient meets any of the exceptions described under "Potential Payments upon Termination or Change of Control."

    64GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation

    Each RSU represents the fair market value of one share of our common stock on the applicable vesting date, and the value rises and falls with the Company's stock price.

    The 2017 RSUs are payable at the election of the participant made shortly after the date of the initial grant, either 100% in stock, 50% in cash and 50% in stock, or 100% in cash, and will vest each February 20 in an amount equal to the number of RSUs vesting on such date multiplied by the closing price of a share of our common stock on that date.

    The RSUs accrue dividend rights on the vested RSUs, equal to the amount of dividends that the participant would have received had the participant directly owned stock equal to the number of vested RSUs from the date of grant to the date of payment, plus interest at the rate of 5% per annum, compounded quarterly, with such amount paid either 100% in stock, 50% in cash and 50% in stock, or 100% in cash based on the participant's election as discussed above.

    The 2017 RSUs are included in the Summary Compensation Table in the column under "Stock Awards" and in the Grants of Plan-Based Awards table. RSUs granted in previous years that vested in 2017 are identified in the Option Exercises and Stock Vested table.

    Supplemental Awards

    2017 CEO Performance-Contingent Award.    As previously disclosed in advance of our 2017 Annual Meeting, in March 2017, the Committee granted the CEO a two-year, performance-based cash award. This award is designed to incent Mr. Brandt, a retirement eligible CEO, to remain in his current role while further emphasizing the Board's succession planning priorities. Given the specialized skill sets required of the senior management team in our industry and our Company, a major priority of the CEO is to ensure that the Company's existing succession strategy and workforce development pipeline is sufficiently robust and continues to be effective. The Committee believed that this award was critical to retaining a retirement-eligible CEO for what was perceived to be a multiple-year succession planning period.

    The award is comprised of two tranches that are performance-conditioned on specific return on equity, earnings, and succession planning goals, with a maximum potential payout to Mr. Brandt of $4 million:


    Structure and Performance Criteria of 2017 CEO Performance-Contingent Award

    ​  

    Hurdle


    Tranche 1
    Tranche 2
    Performance Link

    No portion of award payable if

    Minimum 8.00% ROE condition (2017)


    2017 earnings threshold(1)

    (2017 calendar year)




    2018 earnings threshold(1)

    (2018 calendar year)



    neither earnings thresholds are met

    If only one earnings threshold is met, 50% of the award may be earned subject to additional adjustments based on succession planning & development performance
    ​​​​​​​​​​​​

    No portion of award payable if ROE condition not met

    Succession planning and development — year 1 milestonesSuccession planning and development goalsFull award subject to goals being satisfied
    (1)
    The 2017 earnings threshold and the 2018 earnings threshold are equal to the threshold earnings level in the CEO Incentive Plan in their respective years.

    2018 Proxy Statement     |GRAPHIC 65


    Table of Contents

    Executive Compensation

    The payment date of the 2017 CEO Performance-Contingent Award is February 28, 2019 (the "Award Payment Date"), provided that Mr. Brandt is still employed by Pinnacle West ison that date. In the event of death or disability, retirement or termination of employment, Mr. Brandt may be entitled to receive all or a holding company that derives essentially allportion of its revenuesthe 2017 CEO Performance-Contingent Award earlier than the Award Payment Date depending on the circumstances and earnings from our wholly-owned subsidiary, APS, a vertically-integrated electric utility. Our 2015 accomplishments included:subject to performance goal achievements, as follows:

    If Mr. Brandt's employment with the Company terminates by reason of death or if the Committee determines that Mr. Brandt is suffering from a Disability (as defined in the Award Agreement):

    o
    Prior to March 1, 2018, Mr. Brandt would have been eligible to receive at least 50% of the 2017 CEO Performance-Contingent Award as determined by the Committee in its discretion with due regard to the progress toward meeting the applicable award conditions.

    o
    Between March 1, 2018 and the Award Payment Date, Mr. Brandt will receive the full CEO Performance-Contingent Award.

    If Mr. Brandt's employment with the Company terminates by reason of normal retirement (as defined in the Pinnacle West increasedCapital Corporation Retirement Plan):

    o
    Prior to March 1, 2018, Mr. Brandt would have forfeited the dividendright to receive any of the CEO Performance-Contingent Award.

    o
    Between March 1, 2018 and the Award Payment Date, Mr. Brandt will receive (i) 50% of the award subject to a determination by the Committee that the (A) ROE condition, (B) 2017 earnings threshold, and (C) year 1 succession milestones each have been met, plus (ii) up to an additional 50% of the award as the Committee may determine if at the time of the normal retirement, the Board has selected and elected the CEO's successor.

    If Mr. Brandt is terminated by the Board for Cause (as defined in the fourth straight year by 5.0%;Award Agreement) during the performance period, Mr. Brandt will forfeit the right to receive any of the 2017 CEO Performance-Contingent Award.

    Pinnacle West share price reached a new all-time high and new 52-week intraday highs on four trading days;If Mr. Brandt's employment as CEO is terminated by the Board without Cause:

    Pinnacle West's earnings of $437 million, or $3.92 per share, represented an increase of 9.5% over 2014 earnings per share;

    APS operates Palo Verde, the largest nuclear generating station in the United States. In 2015:

      o
      Palo Verde generated more electricity than in any year since it began operating in 1986, 32.5 million megawatt-hours, and it remainsPrior to March 1, 2018, Mr. Brandt would have received 50% of the only U.S. generating stationaward subject to produce more than 30 million megawatt-hours in a year;determination by the Committee that the ROE condition had been met.

      o
      Palo Verde achievedBetween March 1, 2018 and the Award Payment Date, Mr. Brandt would receive the full CEO Performance-Contingent Award subject to a capacity factor of 94.3% and a record capacity factor of 100.2% between June and September; and

      determination by the Committee that the ROE condition has been met.
    APS had its second lowest number of OSHA recordables and expects to remain within the top decile for electric utilities; additionally, APS continued to implement physical enhancements and cyber security defenses to protect our people and assets.

    Setting Benefits

    Pension Programs.    The NEOs participate in the Pinnacle West Capital Corporation Retirement Plan (the "Retirement Plan") and the Supplemental Excess Benefit Retirement Plan (the "Supplemental Plan"). We describe these plans in more detail under "Discussion of Pension Benefits." The Company believes that the pension programs are important recruitment and retention tools.

    66GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation

    Deferred Compensation Program.    The Company offers to its executive officers the ability, if the officer so chooses, to participate in a deferred compensation program. We describe our deferred compensation program in more detail under "Discussion of Nonqualified Deferred Compensation." We offer our deferred compensation program because the Committee believes that it is standard market practice to permit officers to defer some portion of their cash compensation. However, we generally consider the value in the deferred compensation plan to be the participant's own money and do not give this amount significant weight in making compensation decisions. Discretionary credits under the deferred compensation plan for Messrs. Bement and Falck are discussed under the heading "Discussion of Nonqualified Deferred Compensation" and for Mr. Edington, under the narrative disclosure to the Summary Compensation Table and Grants of Plan-Based Awards table.

    Change of Control Agreements.    The Company maintains Key Executive Employment and Severance Agreements (the "Change of Control Agreements") for our officers, including the NEOs. Similar to our deferred compensation programs, Change of Control Agreements do not have a significant impact on compensation design. We discuss our Change of Control Agreements in more detail under "Potential Payments upon Termination or Change of Control." Our Change of Control Agreements are "double trigger" agreements that provide severance benefits if, during a specified period following a change of control, the Company terminates an employee without "cause" or the employee terminates employment "for good reason." We believe that the possibility of strategic transactions or unsolicited offers creates job uncertainty for executives, and that the Change of Control Agreements are effective tools to provide incentives for executives to stay with the Company in light of these uncertainties. In addition, we believe that if the agreements are appropriately structured, they do not deter takeovers or disadvantage shareholders. Each agreement is terminable on notice given six months prior to each anniversary of the agreement.

    In May 2009, in connection with a review of its executive compensation practices, the Company determined that, on a going-forward basis, it would no longer provide excise tax gross-up payments in new and materially amended Change of Control Agreements with its NEOs. In unusual circumstances where the Company believes that accommodations have to be made to recruit a new executive to the Company, limited reimbursement for taxes payable on change of control payments may be included in executives' contracts, but even in those circumstances, the excise tax gross-ups will be limited to payments triggered by both a change of control and termination of employment and will be subject to a three-year sunset provision.

    In addition to the Change of Control Agreements described above, under the terms of our 2012 Long-Term Incentive Plan, as amended (the "2012 Plan") awards are accelerated upon a change of control only if the Board chooses not to exercise its override authority. In exercising its override authority, the Board must conclude, in good faith, that participants' awards shall remain outstanding, be assumed, or be exchanged for new awards pursuant to a change of control, and that there will be no material impairment to either the value of the awards or the opportunity for future appreciation in respect of the awards.

    Perquisites.    We have had a long-standing practice of providing only limited perquisites to our executive officers. We describe our perquisites paid to each of the NEOs in footnote 4 to the Summary Compensation Table.

    2018 Proxy Statement     |GRAPHIC 67


    Table of Contents

    Executive Compensation

    Setting Executive Compensation

    The Human Resources Committee.    The Committee monitors executive officer compensation throughout the year and undertakes a thorough analysis of our executive officer compensation each Fall.fall. This review includes consideration of competitive positions relative to specified labor markets, the mix of compensation components, performance requirements, the portion of pay at risk and tied to performance, and individual performance evaluations. From December through February, the Committee considers and approves executive officer compensation, including salary and cash and non-cash incentives.

    38     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    Role of Executive Officers in Determining Executive Compensation. The Committee makes all compensation decisions relating to our CEO's compensation, makes awards under the 2012 Long-Term Incentive Plan, (the "2012 Plan"), and determines the awards under the 20152017 Incentive Plans, as defined later in this CD&A.Plans. The Committee recommends other executive officer compensation decisions, which are approved by the Board for Pinnacle West officers and the Board of Directors of APS for APS officers.

    Role of Executive Officers in Determining Executive Compensation.    Management works with the Committee in establishing the agenda for Committee meetings and in preparing meeting information. Management conducts evaluations and provides information on the performance of the executive officers for the Committee's consideration and provides such other information as the Committee may request. Management also assists the Committee in recommending: salary levels; annual incentive plan structure and design, including earnings and business unit performance targets or other goals; long-term incentive plan structure and design, including award levels; and the type, structure, and amount of other awards. The executive officers are available to the Committee's compensation consultant to provide information as requested by the consultant. At the request of the Chair of the Committee, the CEO or other officers may attend and participate in portions of the Committee's meetings.

    Role of Compensation Consultants.    The Committee's charter gives the Committee the sole authority to retain and terminate any consulting firm used by the Committee in evaluating non-employee director and officer compensation. The Committee engaged Frederick W. Cook & Co. to assist the Committee in its evaluation of 20152017 compensation for our executive officers (the "Consultant"). The Consultant does not provide any other services to the Company or its affiliates. The Committee has assessed the independence of the Consultant and has concluded that the Consultant is an independent consultant to the Committee as determined under the NYSE rules. The Committee instructed the Consultant to prepare a competitive analysis of the compensation of the executive officers of the Company and of APS, and to make recommendations for changes to the existing compensation program, if warranted.

    Determining The Peer Group.Pay Comparisons    As a regular part of

    In evaluating compensation for the executive compensation review process,NEOs, the Committee reviews the peer group annually for its continued appropriateness. As a result of such review, the Committee made changes to the peer group that was used in setting 2015 executive compensation. The Committee removed Entergy Corporation and NextEra Energy, Inc. due to their focus on unregulated operations and also removed NV Energy, Inc. and Progress Energy, Inc., which had been acquired and ceased to be public companies. The removed companies were replaced with Edison International, Consolidated Edison, NiSource Inc. and Hawaiian Electric Industries, each of which was more comparable to the Company based on several factors including being highly or mostly regulated, nuclear ownership, comparable regulatory environment and headquartered in a major metropolitan area.

    The utility industry has been in a period of consolidation for several years. Corporate transactions such as acquisitions and mergers can have the effect of compromising the comparability of Pinnacle West's performance versus a number of the firms in the peer group in a given period. Over the last 3-year period, companies which appeared in the peer group were involved in acquisition or merger transactions, several of which involved companies with market capitalizations similar to Pinnacle West. These companies were no longer included in the peer group subsequent to the completion of the transactions.

    2016 Proxy Statement     |GRAPHIC 39

    Table of Contents

    EXECUTIVE COMPENSATION

    The Peer Group is broadly similar to the Company in scope and complexity of operations (takingtakes into account nuclear operations, regulatory profile, and other quantitative and qualitative considerations) and positions the Company close to the median with respect to revenues (adjusted as explained below). For 2015, the Peer Group consisted of the following predominantly rate-regulated utilities (the "Peer Group"):


    Peer Group

    Alliant Energy CorporationAmeren CorporationConsolidated Edison, Inc.DTE Energy Company
    Edison InternationalHawaiian Electric Industries, Inc.NiSource Inc.Northeast Utilities (now Eversource Energy)
    OGE Energy Corp.PPL CorporationSCANA CorporationThe Southern Company
    TECO Energy, Inc.Wisconsin Energy Corporation (now WEC Energy Group, Inc.)Xcel Energy, Inc.

    In determining both the composition of the Peer Group and the Company's relative position to that group, the number used for APS revenues was adjusted to take revenues attributable to managed assets, in addition to owned assets, into account. This adjustment was based on the following:

    Palo Verde is the United States' largest nuclear generating facility, with a net generation rating of approximately 4,000 megawatts. Palo Verde has seven utility owners. APS owns or leases the largest share of the station (29.1%). APS is responsible for the operation of 100% of the facility.

    Four Corners is a 2-unit coal-fired plant located in New Mexico, with a net generation rating of approximately 1,540 megawatts, of which APS owns 63%. Similar to Palo Verde, APS is responsible for the operation of 100% of the facility.

    While APS contracts with the other owners of these power stations for reimbursement of costs attributable to their ownership shares, as the sole operator APS is subject to additional business and legal risks and operational requirements. Some of these risks and requirements include plant-wide procurement activities, legal and regulatory compliance, safety and security assurance and programs, and hiring and supervising the large workforces necessary to operate these facilities.

    To reflect this expanded scope of responsibility and risk, APS used a number of $5.5 billion compared to its reported twelve months ending June 30, 2014 revenues of $3.4 billion for determining the Peer Group and its position in the Peer Group. The adjustment placed APS near the median of the Peer Group for revenues. The Committee believes that the senior executives of the Company face challenges in the operation of Palo Verde that require skill sets similar to those of executives at larger Peer Group companies with significant nuclear operations.

    Consultant's Report.    The Consultant reviewed our executive compensation practices and considered the extent to which these practices support our executive compensation objectives

    40     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    and philosophy. As part of this study, the Consultant performed competitive pay comparisons for our executive officers based on:

    2013 compensation information as disclosed in 2014 SEC filings for the Peer Group;

    General industry data based on surveys published by Aon Hewitt (averaging data for companies in the $2.5 — $5 billion revenue bracket and the $5 — $10 billion revenue bracket) and Towers Watson & Co. ("Towers Watson") (averaging data for companies in the $3 — $6 billion revenue bracket and the $6 — $10 billion revenue bracket); and

    Industry-specific survey data from the Towers Watson Energy Services Industry Survey (reflecting the average between companies in the $3 — $6 billion revenue bracket and companies with revenues greater than $6 billion).

    From these sources, the Consultant developed a consensus in which the competitive industry comparison for Messrs. Brandt, Hatfield, Falck, and Schiavoni reflects one-third proxy statement data, one-third Energy Services Industry Survey, and one-third general industry surveys. Mr. Edington did not have a general industry survey match, so his competitive industry comparison reflects one-half proxy statement data and one-half Energy Services Industry Survey. Compensation levels were updated to July 2015 using a 3% annual growth factor that the Consultant indicated reflected projected executive-level market movement from major salary-planning surveys selectedanalysis provided by the Consultant.

    In providing information to the Committee with respect to setting 2015 compensation, the Consultant reviewed the total compensation of the Named Executive Officers and presented its analysis in October 2014. The Consultant also reviewed the individual elements of compensation, including the type of annual incentives and long-term incentives, and evaluated the competitiveness of the individual elements of compensation of each such officer based on the survey data discussed above.

    2016 Proxy Statement     |GRAPHIC 41

    Table of Contents

    EXECUTIVE COMPENSATION

    In its analysis, the Consultant looked at competitive findings for base salary, annual incentive, and long-term equity incentives to the Named Executive Officers as compared to the 25th, 50th and 75th percentile (compensation data was treated at the 25th, 50th or the 75th percentile if it was within +/– 10%). The conclusions of the report as to competitive pay comparisons of the Named Executive Officers for these three compensation elements are as follows:

    OFFICER
    BASE SALARY
    2013 ACTUAL
    ANNUAL INCENTIVE
    AS A PERCENTAGE
    OF BASE SALARY

    LONG-TERM INCENTIVE(1)
    Mr. Brandtat the 75th
    percentile

    at the 75th
    percentile

    at the 50th
    percentile
    Mr. Hatfieldat the 50th
    percentile
    at the 50th
    percentile
    at the 25th
    percentile
    Mr. Edingtonabove the 75th
    percentile

    at the 50th
    percentile

    below the 25th
    percentile
    Mr. Falckat the 50th
    percentile
    at the 50th
    percentile
    above the 25th
    percentile but below the 50th percentile
    Mr. Schiavoniat the 50th
    percentile

    at the 50th
    percentile

    below the 25th
    percentile

    (1)
    Long-term incentive comparison excludes: (i) the one-time award of the supplemental grants of RSUs that were granted in February 2011 for performance prior to 2011 (the "Supplemental RSUs"), which are discussed in footnote 1 to the Option Exercises and Stock Vested table; (ii) the special retention award of RSUs that were granted to Mr. Brandt in December 2012 (the "Retention Grant"), which is discussed in footnote 3 to the Outstanding Equity Awards at Fiscal Year-End table; and (iii) certain arrangements with Mr. Edington and Mr. Falck under the non-qualified deferred compensation plan as described later in this CD&A.

    Application of the Committee's Judgment.    The analysis in the Consultant's report and its recommendations regarding the competitiveness and structure of compensation are factors that the Committee takes into account in its evaluation of compensation for the Named Executive Officers.compensation. The Committee considers the competitive market data presented by the Consultant as an important reference point to assure the Committee of the reasonableness of compensation levels and programs provided to executive management; however, actual compensation levels also take into account the individual executives and their responsibilities, skills, expertise, value added, and other external factors, suchas well as the competitive marketplace for executive talent.

    68GRAPHIC |      2018 Proxy Statement

    In setting Mr. Edington's compensation and entering into his 2012 Supplemental Agreement and 2014 Supplemental Agreement, which are discussed later in the narrative disclosure to the Summary Compensation Table and the Grants of Plan-Based Awards table, the Committee took into account Mr. Edington's critical skills, nuclear expertise, the demand in the competitive marketplace for Chief Nuclear Officers, and his demonstrated performance in significantly improving the operating performance of Palo Verde.

    42     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    Consultant's Report.    The Consultant reviewed our executive compensation practices and considered the extent to which these practices support our executive compensation objectives and philosophy. As part of this study, the Consultant performed competitive pay comparisons for our executive officers based on three data sets:

    GRAPHIC

    (1)
    Reflects weightings used for Messrs. Brandt, Hatfield, Falck, and Schiavoni. Weightings for Messrs. Bement and Edington are discussed below.

    From these sources, the Consultant developed a consensus in which the competitive industry comparison for Messrs. Brandt, Hatfield, Falck, and Schiavoni reflects a weighting of one third peer group proxy statement data, one third Energy Services Industry Survey, and one third general industry surveys. Messrs. Bement and Edington did not have a general industry survey match, so the competitive industry comparison for Mr. Bement's position reflects a 100% weighting of Energy Services Industry Survey data for Top Nuclear Executives and the competitive industry comparison for Mr. Edington's position reflects a 100% weighting of peer group proxy statement data. Compensation levels were updated to July 2017 based on projected executive level market movement from major salary planning surveys selected by the Consultant.

    In providing information to the Committee with respect to setting 2017 compensation, the Consultant reviewed the total compensation of the NEOs and presented its analysis in October 2016. The Consultant also reviewed the individual elements of compensation, including the type of annual incentives and long-term incentives, and evaluated the competitiveness of the individual elements of compensation of each such officer based on the survey data discussed above.

    In its analysis, the Consultant looked at competitive findings for base salary, annual incentive, long-term equity incentives and target total direct compensation for the NEOs as compared with the 25th, 50th and 75th percentile (compensation data was considered at the 25th, 50th or

    2018 Proxy Statement     |GRAPHIC 69


    Table of Contents

    Executive Compensation

    the 75th percentile if it was within +/– 10%). The conclusions of the report as to competitive pay comparisons of the NEOs for these three compensation elements are as follows:










    ​  Name
    Target Annual
    Cash
    (Salary + Target
    Annual
    Incentives)




    Long-Term
    Incentives(1)

    Target Total
    Direct
    Compensation(1)


    ​  Mr. Brandt75th percentile50th percentile50th percentile
    Mr. Hatfield50th percentile25th percentile25th percentile
    ​  Mr. Bement75th percentile<25th percentile50th percentile
    Mr. Edington75th percentile<25th percentile50th-75th percentile
    ​  Mr. Falck75th percentile50th percentile50th percentile
    Mr. Schiavoni50th percentile50th percentile50th percentile
    (1)
    Long-term incentive comparison excludes the special performance-linked award of RSUs that were granted to Mr. Brandt in December 2012 and certain arrangements for Messrs. Edington and Bement under the non-qualified deferred compensation plan as described later in this Proxy Statement.

    Application of the Committee's Judgment.    The analysis in the Consultant's report and its recommendations regarding the competitiveness and structure of compensation are factors that the Committee takes into account in its evaluation of compensation for the NEOs. The Committee considers the competitive market data presented by the Consultant as an important reference point to assure the Committee of the reasonableness of compensation levels and programs provided to executive management; however, actual compensation levels also take into account the individual executives and their responsibilities, skills, expertise, value added, as well as the competitive marketplace for executive talent.

    Company, business unit, and individual officer performance, as well as compensation competitiveness, are the primary factors in determining the level of total direct compensation for the Named Executive Officers.NEOs. While the Committee considers internal pay equity in making compensation decisions, we do not have a policy requiring any set levels of internal pay differentiation. Finally, the Committee evaluates other factors that it considers relevant, such as the financial condition of the Company and APS. The Company does not have a pre-established policy or target for allocation between cash and non-cash compensation or between short-term and long-term incentive compensation. Thecompensation, although the Committee does allocate long-term awards between the two forms of equity grantsgrants.

    Determining the Peer Group.    The Peer Group used as stated underone input in our pay comparison process is reviewed annually for its continued appropriateness. The Committee takes into consideration the heading "Executive Summary"scope and complexity of the Company's management responsibility and liability needs, including the following factors:

    Pinnacle West's operating subsidiary APS operates Palo Verde Generating Station, the largest nuclear power plant in this CD&A.

    As noted above, at our 2015 Annual Meeting, the shareholders cast an advisory vote on our executive compensation. U.S., which has a $1B annual budget, employs one-third of APS employees, and is subject to comprehensive and complex nuclear and environmental regulation

    o
    The vote was not binding uponmanagement scope of Palo Verde Generating Station operations necessitates that the Company our directors or the Committee. Of the shareholder votes cast, more than 84% were "FOR" the compensation of the executives as disclosed in our 2015seeks talent from larger utilities, including those with significant nuclear operations and similar regulatory and business challenges

    70GRAPHIC |      2018 Proxy Statement excluding abstentions. The Committee was cognizant of this result in its consideration of the key components, design, implementation and amounts of our compensation program.

    Executive Compensation Components

    The Company's core executive compensation program consists of the following components:

    GRAPHIC

    In addition, the Company provides pension programs, a deferred compensation program, change of control arrangements and limited perquisites.

    2016 Proxy Statement     |GRAPHIC 43

    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation
    APS has full operational control and legal responsibility for Palo Verde Generating Station, Four Corners Generating Station and Cholla Power Plant. This is an important factor because APS does not have 100% ownership of these stations and this operational responsibility would not be accounted for in standard measures of Pinnacle West's or APS's size.

    Given these factors, we make certain adjustments to our size measure to account for our operational responsibilities, rather than solely ownership, to allow for more appropriate comparability of Pinnacle West to potential peer companies. In determining the composition of the Peer Group, we adjust our revenues to reflect our control and responsibility for Palo Verde Generating Station, Four Corners Generating Station and Cholla Power Plant. The chartnumber used for APS revenues is adjusted to take into account the revenues that are attributable to co-owned assets over which APS maintains full operational control and legal compliance responsibility. This adjustment resulted in a number of $5.2 billion compared to its reported twelve months ended June 30, 2016 revenues of $3.5 billion.

    Within the range of potential peers based on adjusted revenues, the Peer Group below indicates how each elementis then determined based on additional factors including:

    Scope of management complexity

    Nuclear operations

    Top industry talent (related to management complexity)

    Regulated vs. non-regulated operations

    Complexities of a challenging regulatory environment

    CEO/senior management leadership

    As a result of such review, the Committee approved the use of the same peer group that was used in setting 2016 executive compensation. The Peer Group is broadly similar to the Company in scope and complexity of operations (taking into account nuclear operations, regulatory profile, and other quantitative and qualitative considerations) and positions the Company close to the median with respect to revenues (adjusted as explained above).

    As outlined previously, peer proxy data is only one third of the compensation information that is referenced for our 2015 executive compensation program was intended to achieve our compensation objectivesNEOs (except for Messrs. Bement and Edington, where peer proxy statement data is weighted at 0% and 100%, respectively). For 2017, the Peer Group consisted of aligning the interests of executives and shareholders, placing a portion at risk, and attracting and retaining qualified, experienced executives.following predominantly rate-regulated utilities (the "Peer Group"):


    Peer Group

    2015WHY WE PAY IT
    COMPENSATION
    ELEMENT
    ALIGNMENTPAY AT
    RISK
    ATTRACT
    AND RETAIN
    COMMENTS
    Alliant Energy CorporationAmeren CorporationConsolidated Edison, Inc.DTE Energy Company
    Base SalaryEdison InternationalEversource Energy (formerly known as Northeast Utilities)Hawaiian Electric Industries, Inc.üSalary is based on experience and responsibilities and is benchmarked to the Peer Group and market conditions to maintain competitive levels.NiSource Inc.
    Annual Cash IncentiveOGE Energy Corp.üPPL CorporationüSCANA CorporationüAnnual cash incentive is designed to reward achievement of annual performance objectives, which are designed to enhance shareholder value.The Southern Company
    Performance SharesTECO Energy, Inc. (acquired by Emera, Inc. in July 2016)üWEC Energy Group, Inc.üXcel Energy, Inc.üPerformance shares reward achievement of long-term performance objectives — payout is tied to seven performance metrics that are intended to enhance shareholder value and the payout is determined at the end of a three-year performance cycle.

    Performance shares also encourage retention.

    RSUsüüüThe value of RSUs is dependent upon share price appreciation, which reflects Company performance and enhances alignment with shareholder interests.

    Four-year vesting encourages retention.

    BenefitsüüOur pension programs and deferred compensation program are designed to attract and retain talented executives.

    Our change of control agreements provide alignment in change of control situations by removing job loss concern and promoting executive retention.

    Because the Company offers limited perquisites, we do not believe that they are a material component of our compensation program. We provide them to attract and retain key management.

    Compensation Design

    Pay at Risk.    The Company believes that a significant portion of each Named Executive Officer's total compensation opportunity should reflect both upside potential and downside risk.

    44     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    The illustrations below show how the Company views the allocation of the Named Executive Officers' compensation between guaranteed pay (base salary) and pay at risk (annual incentive plan, other cash incentives, and long-term incentives).


    2015 CEO Total Compensation(1)

    GRAPHIC

    (1)
    Annual Incentive: See the description of the CEO Incentive Plan on page 47 of this Proxy Statement.


    2015 Average for Other Named Executive Officers' Total Compensation

    GRAPHIC

    Risk-Taking.    The compensation program is designed to reward performance but not encourage unacceptable risk-taking. The Committee evaluates the potential for unacceptable risk-taking in compensation design on an ongoing basis. We believe that the design of our executive compensation program does not unduly incentivize our executives to take actions that may conflict with our risk-based decision-making. Material risk in our compensation design is mitigated in several ways:

    Earnings goals and award opportunities in our annual cash incentive programs are at levels intended to be challenging without the need to take inappropriate risks;

    Our long-term incentives consist of time-based RSUs that vest over a multi-year period and performance shares that are earned at the end of a three-year period, both of which provide upside potential and downside risk; moreover, the use of RSUs in our long-term incentive program mitigates the likelihood of risk-taking because RSUs, as opposed to stock options, for example, retain some value even in a depressed market;

    Payouts are capped under the annual cash and long-term incentive plans at no more than twice the target amount of the award or the Base Grant (as defined in this CD&A under the heading "Long-Term Incentives");
    2016 Proxy Statement     |GRAPHIC 45

    Table of Contents

    EXECUTIVE COMPENSATION
    More than one performance metric is used in our long-term performance share awards, and the award opportunities under our annual cash incentive program are based on multiple metrics, thereby minimizing the ability of the executive to manipulate incentive results;

    The stock components inherent in our long-term incentive program, combined with our stock ownership guidelines and retention requirements, align the interests of our executives with a goal of long-term appreciation of shareholder value; and

    Our program is consistent throughout the Company so that no one area or group is incentivized in a manner that would encourage risk-taking.

    In addition, the Committee has reviewed the overall compensation program for the Company's employees and has concluded that its program is balanced and does not encourage imprudent risk-taking. Employee compensation generally consists of some or all of the compensation components described in this CD&A. Our Officer Stock Ownership and Retention Guidelines (the "Guidelines") prohibit our officers from pledging or hedging shares of Company common stock owned by them. Equity award agreements for our management employees contain a similar prohibition in respect of shares received by them under such awards.

    2015 Compensation

    Base Salary

    The Committee reviews competitive salary information and individual salaries for executive officers on an annual basis. In considering individual salaries, the Committee reviews the scope of job responsibilities, individual contributions, business performance, retention concerns, and current compensation compared to market practices. In setting base salaries, the Committee also considers that base salary is used as the basis for calculating annual incentive awards. The base salaries for Messrs. Brandt, Hatfield, Falck and Schiavoni were within plus or minus 15% of the median of the peer group data and, based on competitive considerations, Mr. Edington's base salary was set above the 75th percentile.

    In December of 2014, the Committee, based on the considerations set forth above, made the following adjustments to the base salaries of the following Named Executive Officers for fiscal year 2015:

    NAME
    2014 BASE SALARY ($)
    2015 BASE SALARY ($)
    Mr. Brandt1,240,0001,277,000
    Mr. Hatfield570,000593,000
    Mr. Falck522,000544,000
    Mr. Schiavoni600,000640,000

    Effective January 1, 2015, Mr. Edington's base salary increased from $1,000,000 to $1,050,000 pursuant to the 2014 Supplemental Agreement. The 2014 Supplemental Agreement is defined in the narrative disclosure accompanying the Summary Compensation Table and the Grants of Plan-Based Awards table.


    Annual Cash Incentives

    The Committee approved the CEO Incentive Plan in December 2014, which covered Mr. Brandt. Also in December 2014, acting on the recommendation of the Committee, the Board approved the APS 2015 Annual Incentive Award Plan (the "APS Incentive Plan"), which covered

    46     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    Messrs. Hatfield, Falck, and Schiavoni, and the APS 2015 Annual Incentive Award Plan for Palo Verde Employees (the "Palo Verde Incentive Plan"), which covered Mr. Edington. The APS Incentive Plan and the Palo Verde Incentive Plan are collectively referred to as the "APS Incentive Plans," and the APS Incentive Plans and the CEO Incentive Plan are collectively referred to as the "2015 Incentive Plans."


    CEO Incentive Plan Award Opportunity

    The CEO Incentive Plan provided the CEO an incentive opportunity based on specific achievements of both Pinnacle West earnings goals and performance goals across APS's operating business units. The award opportunity under the CEO Incentive Plan for Mr. Brandt in 2015 was as follows:

    INCENTIVE AWARD COMPONENT
    INCENTIVE
    OPPORTUNITY
    (% OF BASE SALARY)

    % WEIGHTING

    Achievement of Threshold PNW Earnings

    50%25%

    PNW Earnings in Excess of Threshold

    Up to 75%37.5%

    Total Earnings Component Opportunity

    Up to 125%62.5%

     


     


     
    ​​​​

    Total Business Unit Performance Component Opportunity (consists of performance of the Corporate Resources, Customer Service, Fossil Generation, Palo Verde, and Transmission and Distribution business units under the APS Incentive Plans, each weighted equally)

    Up to 75%37.5%

     


     


     
    ​​​​

    Total 2015 CEO Incentive Award Maximum Opportunity

    200%100%

    The Committee structured the CEO Incentive Plan so that if Pinnacle West earnings came in at the mid-point between threshold and maximum amounts ($417 million) and each business unit achieved its target performance levels, Mr. Brandt would receive an incentive award equal to 125% of his 2015 base salary. The Company believed that the mid-point number represented a reasonable expectation of the achievement of earnings for 2015. Through the Company's ongoing shareholder engagement program, we received feedback regarding the Committee's ability to exercise discretion with respect to the CEO Incentive Plan. As a result, we amended the plan to provide detailed metrics against which his performance would be measured. The 2015 plan limited the Committee's ability to exercise discretion to increase Mr. Brandt's award beyond the parameters described in the table above so that discretion could only be exercised to account for unanticipated events that might arise during the performance period.

    2016 Proxy Statement     |GRAPHIC 47

    Table of Contents

    EXECUTIVE COMPENSATION


    Earnings Component of the CEO Incentive Plan

    EARNINGS PERFORMANCE MEASURE
    2015 LEVELS
    2015 RESULTS
    PNW earningsThreshold:    $   369 million
    Maximum:    $437.3 million
    $465 million

    In designing the CEO Incentive Plan, the Committee set the earnings levels above based on a reasonable range of expectations for the year, while taking into account prior year performance and economic conditions. The CEO Incentive Plan provided that if the threshold earnings number is not met, no incentive payment will be awarded, regardless of business unit performance.

    The earnings component of the CEO Incentive Plan accounted for 62.5% of Mr. Brandt's incentive opportunity. Because Pinnacle West's actual earnings of $437.3 million exceeded the threshold specified by the plan, Mr. Brandt achieved the threshold incentive opportunity of 50% of base salary. In calculating the achievement of earnings in excess of threshold, actual earnings equated to a level of 71% of the range between the threshold and maximum levels. This 71% achievement applied to his remaining earnings-related opportunity of up to 75% of base salary, resulted in a 53.3% incentive award for earnings achieved in excess of the threshold level. Combined, this resulted in a 2015 earnings component award of 103.3% of Mr. Brandt's base salary, out of a maximum opportunity of 125% of base salary.


    Business Unit Component of the CEO Incentive Plan

    The business unit performance component opportunity of the CEO Incentive Plan accounted for 37.5% of Mr. Brandt's incentive opportunity. This component was based on the achievement of specific performance goals established for the Corporate Resources, Customer Service, Fossil Generation, Palo Verde, and Transmission and Distribution business units, each weighted equally. The details about these performance metrics are set forth in the Business Unit Components of the APS Incentive Plans section on page 50 of this Proxy Statement. The incorporation of the business unit performance metrics into the CEO Incentive Plan was designed to tie Mr. Brandt's incentive to the overall operational performance of the business units, and not to emphasize any one unit's performance over the others. The performance of the business units in 2015 against these metrics was as follows:

    BUSINESS UNIT(1)
    2015 PERFORMANCE
    (% OF TARGET)

    Corporate Resources169%
    Customer Service168%
    Fossil Generation146%
    Palo Verde178%
    Transmission and Distribution120%

    Average of All Business Units:

    156%
    (1)
    The specific performance metrics for Customer Service, Fossil Generation, and Transmission and Distribution business units are set forth below under Mr. Schiavoni's performance metrics. The specific performance
    48     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

      metrics for the Palo Verde business unit are set forth under Mr. Edington's performance metrics. Corporate Resources is divided into nine functional operational areas, and the specific performance metrics for: Finance, Human Resources/Ethics and Information Technology are set forth under Mr. Hatfield's performance metrics; Legal are set forth under Mr. Falck's performance metrics; and Resource Management, Supply Chain, and Sustainability, are set forth under Mr. Schiavoni's performance metrics. Corporate Resources also included the Communications and Public Policy functional operating areas; however, each of the metrics for these two areas contributed to less than 2% of Mr. Brandt's incentive opportunity and are omitted.

    Under the terms of the CEO Incentive Plan, the business unit performance results were averaged, converted to a percentage of the earnings cap and then applied to the CEO's maximum performance-related incentive opportunity for this component. This resulted in a component award of 58.5% of Mr. Brandt's base salary, out of a maximum opportunity of 75% of base salary. Based on the sum of the 103.3% achievement of the earnings component and the 58.5% achievement of the business unit performance component, Mr. Brandt's total incentive award equaled 161.8% of base salary, resulting in an award of $2,066,186.

    The Committee determined Mr. Brandt's incentive award exclusively on the metrics set forth in the CEO Incentive Plan, and did not exercise any discretion to make adjustments to the award based on unanticipated events.


    APS Incentive Plans Award Opportunity

    The award opportunity under the 2015 Incentive Plans for each of the Named Executive Officers was as follows:

    NAME
    EARNINGS
    (% OF BASE SALARY)

    BUSINESS UNIT
    PERFORMANCE
    (% OF BASE SALARY)

    TOTAL INCENTIVE
    OPPORTUNITY
    (% OF BASE SALARY)

    Mr. Hatfield:APS EarningsCorporate Resources Business Unit (Finance, Human Resources/Ethics and Information Technology)
    Threshold15.0%  15.0%
    Target30.0%30.0%  60.0%
    Maximum60.0%60.0%120.0%
    Mr. Edington:APS EarningsPalo Verde Business Unit 
    Threshold16.25%  16.25%
    Target32.5%32.5%  65.0%
    Maximum65.0%65.0%130.0%
    Mr. Falck:APS EarningsCorporate Resources Business Unit (Legal)
    Threshold15.0%  15.0%
    Target30.0%30.0%  60.0%
    Maximum60.0%60.0%120.0%
    Mr. Schiavoni:APS EarningsCorporate Resources (Resource Management, Supply Chain, and Sustainability), Customer Service, Fossil Generation, and Transmission and Distribution Business Units
    (1/4 each)
     
    Threshold17.5%  17.5%
    Target35.0%35.0%  70.0%
    Maximum70.0%70.0%140.0%
    2016 Proxy Statement     |GRAPHIC 49

    Table of Contents

    EXECUTIVE COMPENSATION

    In addition to the specific business unit performance measures described below, the APS Incentive Plans allowed the Committee to consider shareholder value creation, customer service, financial strength, operating performance, and safety, and to make adjustments for individual performance. The Committee could also exercise discretion under the APS Incentive Plans due to unanticipated events that might arise during the performance period.


    Earnings Components of the APS Incentive Plans

    EARNINGS PERFORMANCE MEASURE
    2015 TARGETS
    2015 RESULTS
    APS earningsThreshold:    $378 million
    Target:           $426 million
    Maximum:    $474 million
    $447.4 million, or 145% (100% plus 45% of the potential earnings range between target and maximum)

    In designing the APS Incentive Plans, the Committee set the earnings levels above based on a reasonable range of expectations for the year, while taking into account prior year performance and economic conditions. The APS Incentive Plan provided that if the threshold earnings number is not met, no incentive payment will be awarded, regardless of business unit performance. The Palo Verde Incentive Plan provided that if the threshold earnings number is not met, no APS portion of the incentive payment would be awarded.

    In considering the 2015 awards under the APS Incentive Plans, the Committee adjusted the APS earnings number to reflect certain costs incurred primarily for the benefit of APS and its customers but booked at Pinnacle West. The net effect of these adjustments was to reduce APS earnings from $450.3 million to $447.4 million for purposes of the 2015 awards. Under the APS Incentive Plans, the calculated incentive award was proportional to the actual earnings achieved in excess of threshold performance level. APS's earnings of $447.4 million exceeded both the threshold and target earnings levels.


    2018 Proxy Statement     
    Business Unit Components under the APS Incentive Plans
    |
    GRAPHIC 71

    The business unit performance measures were tied to operational excellence, shareholder value, environmental stewardship, and metrics tied to customers, communities and our employees. Individual business unit measures that could be directly correlated to earnings were set at levels that, if achieved at target, would contribute to earnings being achieved at target. However, some of the measures, like safety and customer satisfaction, were not directly correlated to earnings, and were instead set with reference to prior year performance and a reasonable range of expectations of performance of comparable companies in our industry. The following tables disclose the performance targets, actual results, and the percentage of target performance achieved for the Corporate Resources, Customer Service, Fossil Generation, Palo Verde, and Transmission and Distribution business units. Performance of the applicable functional operational units of the Corporate Resources business unit was responsible for 50% of the overall 2015 incentive target opportunity for Messrs. Hatfield and Falck, performance of the Palo Verde business unit was responsible for 50% of the overall 2015 incentive target opportunity for Mr. Edington, and the performance of the applicable functional operational units of the Corporate Resources, Customer Service, Fossil Generation, and Transmission and Distribution business units were each weighted equally and, together comprised 50% of the overall 2015 incentive target opportunity for Mr. Schiavoni.

    50     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    Business Unit Metrics Calculations.    The range of potential achievement for each business unit metric was zero to 200% of the target level. The percentages attributable to weighting in the tables below reflect the weight of each measure as a percentage of the applicable Named Executive Officer's 2015 incentive target opportunity. The percentage of target performance achieved reflects the comparison of our actual achievement of a particular measure for 2015 to the target established for that measure. In addition to a target level, some of the performance measures also provided for a threshold level (equal to 50% of target) and a maximum level (equal to 200% of target). Performance above the maximum level resulted in achievement of 200% of target. If performance fell between threshold and target or between target and maximum, linear interpolation was used to determine the actual percentage of target performance achieved.

    The Palo Verde Incentive Plan provided that Palo Verde's overall business unit performance was required to achieve at least 100% of the target level for 2015 before Mr. Edington could receive any payout under the APS earnings portion. The overall Palo Verde business unit performance for 2015 was 178% of target, so this hurdle requirement was met.

    2016 Proxy Statement     |GRAPHIC 51

    Table of Contents

    EXECUTIVE COMPENSATION

    Mr. Hatfield's business unit performance metrics (50% of the overall opportunity) were as follows:

    CORPORATE RESOURCES PERFORMANCE MEASURES AND WEIGHTING
    MEASURE
    TARGET
    ACTUAL
    RESULTS

    % OF TARGET
    PERFORMANCE
    ACHIEVED

    Finance Performance Measures — 16.67%:

        

    Employees — 4.17%

    OSHA Recordables (4.17%)32150%

    Operational Excellence — 8.33%

    Finance Operating and Maintenance Budget (2.50%)Budget0.6% Under Budget129%

    Average of All Four Business Unit Results (5.83%)(1)100%153%153%

    Shareholder Value — 4.17%

    Total Corporate Resources Operating and Maintenance Budget (4.17%)Budget4.5% Under Budget200%

    Finance Results


    160%

    Human Resources/Ethics Performance Measures — 16.67%:

        

    Employees — 4.17%

    OSHA Recordables (4.17%)32150%

    Operational Excellence — 8.33%

    HR/Ethics Operating and Maintenance Budget (2.50%)Budget3.0% Under Budget200%

    Average of All Four Business Unit Results (5.83%)(1)100%153%153%

    Shareholder Value — 4.17%

    Total Corporate Resources Operating and Maintenance Budget (4.17%)Budget4.5% Under Budget200%

    Human Resources/Ethics Results

    171%

    Information Technology Performance Measures — 16.67%:

        

    Employees — 4.17%

    OSHA Recordable Incidents (1.67%)32150%

    Human Performance Event Clock Resets (2.50%)199200%

    Operational Excellence — 8.33%

    Capital Project Execution (3.33%)80%73.1%65%

    Capital Budget Adherence (1.67%)7.5% ± Budget2.0% Under Budget200%

    Average of All Four Business Unit Results (3.33%)(1)100%153%153%

    Shareholder Value — 4.17%

    Operating and Maintenance Budget (4.17%)Budget4.5% Under Budget200%

    Information Technology Results


    159%

    Overall Hatfield Incentive Result

    163%
    (1)
    The average for all four business units — Customer Service, Fossil Generation, Palo Verde, and Transmission and Distribution — results are included in each of the Corporate Resources areas overseen by Mr. Hatfield and reflected as such in the table above. The weight of this metric for Mr. Hatfield emphasizes the goal of the various Corporate Resources areas in supporting the Company's business units.
    52     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    Mr. Falck's business unit performance metrics (50% of the overall opportunity) were as follows:

    CORPORATE RESOURCES PERFORMANCE MEASURES AND WEIGHTING
    MEASURE
    TARGET
    ACTUAL
    RESULTS

    % OF TARGET
    PERFORMANCE
    ACHIEVED

    Employees — 12.50%

    OSHA Recordable Incidents (12.50%)32150%

    Operational Excellence — 27.50%

    Critical Legal Outcomes (10.00%)88100%

    Legal Operating and Maintenance Budget (7.50%)Budget0.7% Under Budget134%

    Average of all Business Units Results (10.00%)100%153%153%

    Shareholder Value — 10.00%

    Total Corporate Resources Operating and Maintenance Budget (10.00%)Budget4.5% Under Budget200%

    Overall Falck Incentive Result

    148%
    2016 Proxy Statement     |GRAPHIC 53

    Table of Contents

    EXECUTIVE COMPENSATION

    Mr. Edington's business unit performance metrics (50% of the overall opportunity) were as follows:

    PALO VERDE
    PERFORMANCE MEASURES AND WEIGHTING

    MEASURE
    TARGET
    ACTUAL
    RESULTS

    % OF TARGET
    PERFORMANCE
    ACHIEVED

    Employees — 11.25%

    Reactivity Management (2.00%)9596150%

    Site Safety (5.00%)10 G/W; No Red12 Green200%

    INPO Recordable Rate (2.50%)£ 0.1100.2100%

    Collective Radiation Exposure (1.75%)7557.9200%

    Operational Excellence — 15.00%

    Site Capacity Factor (10.00%)91.5%94.3%200%

    Spring Outage (2.50%)£ 31 Days29 Days,
    19 Hours
    200%

    Fall Outage (2.50%)£ 31 Days36 Days0%

    Performance Improvement — 13.75%

    Equipment Reliability Index (2.50%)8995200%

    Corrective Action Performance Scorecard (2.50%)12 G/W; No Red14 G/W;
    No Red

    200%

    Site Clock Resets (Less Safety) (2.50%)20200%

    Site Operational Focus Indicator (3.75%)1416200%

    Continuous Improvement Process (2.50%)450642200%

    Shareholder Value — 10.00%

    Operating and Maintenance Budget (7.50%)£ Budget and 6 Months Cash Flow$21M Under Budget and 11 Months Cash Flow200%

    Capital Budget (2.50%)£ Budget and 6 Months Cash Flow$0.6M Under Budget and 12 Months Cash Flow200%

    Overall Edington Incentive Result


    178%
    54     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    Mr. Schiavoni's business unit performance metrics (50% of the overall opportunity) were as follows:

    PERFORMANCE MEASURES AND WEIGHTING
    MEASURE
    TARGET
    ACTUAL
    RESULTS

    % OF TARGET
    PERFORMANCE
    ACHIEVED

    Corporate Resources Business Unit — 12.50%:

        

    Business Area

    Supply Chain (4.17%)100%183.2%183%

    Performance — 12.50%

    Sustainability (4.17%)100%183.0%183%

    Resource Management (4.16%)100%173.7%174%

    COO Corporate Resources Business Unit Results
    180%

    Transmission and Distribution Business Unit — 12.50%:

        

    Employees — 3.12%

    OSHA Recordable Incidents (1.87%)182450%

    Human Performance Event Clock Resets (1.25%)293263%

    Operational Excellence — 7.50%

    System Average Interruption Duration Index (SAIDI) — All Weather (1.88%)727775%

    System Average Interruption Frequency Index (SAIFI) — All Weather (1.88%)0.790.79100%

    QA/QC Inspections (1.87%)85%87.4%148%

    Capital Project Execution (1.87%)80%88.6%186%

    Shareholder Value — 1.87%

    Operating and Maintenance Budget (1.87%)Budget2.0% Under Budget200%

    COO Transmission and Distribution Business Unit Results120%

    Customer Service Business Unit — 12.50%:

        

    Employees — 2.50%

    Human Performance Event Clock Resets (2.50%)139200%

    Operational Excellence — 2.50%

    Service Level Without Interactive Voice Response (2.50%)80%80.8%116%

    Environmental Stewardship — 1.25%

    Number of Customers with Paperless Billing (1.25%)326,000330,515200%

    Customers and Communities — 3.13%

    Customer Contact Survey (1.25%)88%88.9%145%

    Customer Satisfaction Survey (0.63%)84%85%150%

    JD Power Residential IOU Survey (1.25%)Rank 9Rank 8125%

    Shareholder Value — 3.13%

    Customer Service Operating and Maintenance Budget (3.13%)Budget2.7% Under Budget200%

    COO Customer Service Business Unit Results
    168%
    2016 Proxy Statement     |GRAPHIC 55

    Table of Contents

    EXECUTIVE COMPENSATION

    PERFORMANCE MEASURES AND WEIGHTING
    MEASURE
    TARGET
    ACTUAL
    RESULTS

    % OF TARGET
    PERFORMANCE
    ACHIEVED

    Fossil Generation Business Unit — 12.50%:

        

    Employees — 2.50%

    OHSA Recordable Incidents (2.50%)77100%

    Operational Excellence(2) — 6.25%

    Varies by Plant/Engineering (6.25%)100%142%142%

    Shareholder Value — 2.50%

    Net Operating Expense
    (2.50%)

    Budget12.8% Under Budget200%

    Environmental Stewardship — 1.25%

    Reportable Environmental Incidents — Plants only (1.25%)43150%

    Fossil Generation Business Unit Results


    146%

    Overall Schiavoni Incentive Result

    153%
    (2)
    This performance measure consists of 23 measures across seven plants and an engineering group, none of which were responsible for more than 1% of Mr. Schiavoni's total opportunity. The primary purpose of these measures is to determine incentive compensation for the employees at the plants and in the engineering group.

    The following chart summarizes the target and maximum award opportunities and the actual amount awarded to Messrs. Hatfield, Edington, Falck and Schiavoni under the APS Incentive Plans:

    NAME
    TARGET
    AWARD
    OPPORTUNITY
    ($)

    MAXIMUM
    AWARD
    OPPORTUNITY
    ($)

    ACTUAL
    AWARD
    AMOUNT
    ($)

    ACTUAL AMOUNT
    AS A PERCENT
    OF TARGET
    (%)

    Mr. Hatfield

    355,800  711,600  548,572154%

    Mr. Edington

    682,5001,365,0001,102,238162%

    Mr. Falck

    326,400  652,800  478,437147%

    Mr. Schiavoni

    448,000  896,000  668,416149%

    Under the APS Incentive Plans, the earnings achievement combined with the applicable business unit performance results resulted in the indicated incentive awards, without further adjustment for individual performance, for Messrs. Hatfield, Edington, Falck, Hatfield and Schiavoni.

    APS adopted the 2015 Palo Verde Specific Compensation Opportunity, which provided Mr. Edington the opportunity to receive an amount of up to $125,000 upon the achievement of the following Palo Verde operational and performance targets: the achievement of a site capacity factor greater than 92%; no substantive cross-cutting issues existing by the end of 2015; and no "greater-than-green" NRC colored findings by the end of 2015. All of the metrics were achieved and, as such, Mr. Edington received the full award of $125,000.

    56     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    Long-Term Incentives

    The Company currently uses two types of equity grants: performance shares and RSUs. In 2015, awards consisted of 55% performance shares and 45% RSUs to focus the equity awards on the achievement of specific multi-year performance goals. The 2015 grants to the Named Executive Officers were as follows:

    NAME
    PERFORMANCE
    SHARES
    (#)

    RSUs
    (#)

    TOTAL
    SHARES
    (#)

    TOTAL
    VALUE(1)
    ($)

    Mr. Brandt

    37,24830,47667,7244,400,029

    Mr. Hatfield

    6,3505,19611,546750,144

    Mr. Edington

    5,0804,1569,236600,063

    Mr. Falck

    6,3505,19611,546750,144

    Mr. Schiavoni

    8,4666,92815,3941,000,148

    (1)
    Based on the closing price of Pinnacle West common stock on the date of grant of $64.97 per share and the 2015 Performance Shares valued at 100% of the Base Grant, as defined below.

    To determine the amount of performance share and RSU awards, the Committee first establishes a target compensation value for each officer that it wants to deliver through long-term equity award opportunities. The Committee considers various factors, including the retention value of the total compensation package, the long-term equity component in light of the competitive environment, and individual performance. The Committee also considers target value in light of the Company's achievement of earnings targets and overall performance. Once the target value is established, the Committee determines the number of shares subject to the awards by reference to the then-current market value of the Company's common stock and for 2015, then allocated 55% of the awards to performance shares and 45% of the awards to RSUs.

    Performance Shares.    We granted performance shares to our Named Executive Officers in February 2015 for a three-year performance period (the "2015 Performance Shares").

    The following graph illustrates how the 2015 Performance Shares work:

    GRAPHIC

    The Committee grants each award recipient a specified number of performance shares, which is considered the "Base Grant." The maximum award opportunity is 200% of the Base Grant. The 2015 Performance Shares have two distinct elements — TSR and six operational performance metrics. The TSR metric provides a well-understood linkage to overall shareholder return. The operational performance metrics provide a clear line of sight to factors in the utility industry that drive management performance to increase earnings. We believe that the

    2016 Proxy Statement     |GRAPHIC 57

    Table of Contents

    EXECUTIVE COMPENSATION

    combination of these two elements in the same equity award provides a mix of motivations for performance that is superior to utilizing all of one element or the other.


    50% of the Base Grant

    IF THE COMPANY'S TSR OVER THE
    PERFORMANCE PERIOD AS COMPARED
    TO THE TSR OF THE COMPANIES IN THE
    S&P 1500 SUPER COMPOSITE ELECTRIC
    UTILITY INDEX (THE "INDEX") IS:
    Executive Compensation

    THE NUMBER OF
    PERFORMANCE SHARES WILL BE:

    90th Percentile or Greater100% of the Base Grant
    75th Percentile75% of the Base Grant
    50th Percentile50% of the Base Grant
    25th Percentile25% of the Base Grant
    Less than 25th PercentileNone

    TSR is the measure of a company's stock price appreciation plus any dividends paid during the performance period. We believe using TSR strengthens the link between officer performance and shareholder return. Additionally, TSR is the most prevalent long-term incentive metric used among the Peer Group. We anticipate that the common stock payout, if any, related to this element will be made in February 2018.


    50% of the Base Grant

    IF THE COMPANY'S AVERAGE
    PERFORMANCE WITH RESPECT TO
    THE PERFORMANCE METRICS IS:

    THE NUMBER OF
    PERFORMANCE SHARES WILL BE:

    90th Percentile or Greater

    100% of the Base Grant

    75th Percentile

    75% of the Base Grant

    50th Percentile

    50% of the Base Grant

    25th Percentile

    25% of the Base Grant

    Less than 25th Percentile

    None

    The Company's "Average Performance" with respect to the metrics listed below will be the average of the Company's percentile ranking for each of these metrics during each of the three-years of the performance period:

    The J.D. Power Residential National Large Segment Survey for investor-owned utilities percentile ranking of the Company relative to other participating companies;

    The Company's percentile ranking based on customer reliability results relative to other companies reported in the Edison Electric Institute ("EEI") data;

    The Company's ranking for a customer-to-employee improvement ratio, based on data provided by SNL Financial ("SNL"), an independent third-party data system, relative to other companies reported in the SNL data;
    58     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION
    The Company's percentile ranking based on the OSHA rate (All Incident Injury Rate) relative to other companies reported in the EEI data;

    The Company's percentile ranking based on nuclear generation capacity factors relative to other companies reported in the SNL data; and

    The Company's percentile ranking based on coal generation capacity factors relative to other companies reported in the SNL data.

    The metrics selected encompass performance inclusive of all departments and are direct indicators of key business performance success. The metrics can be readily benchmarked and will provide a clear barometer of top-tier performance excellence. We believe a focus on these performance metrics over a three-year period aligns long-term compensation with key operational goals, thereby enhancing overall Company performance. We anticipate that the common stock payout, if any, related to this performance element will be made in October 2018.

    The recipient must remain employed with the Company throughout the performance period, unless the recipient meets any of the following exceptions. In the case of the recipient's retirement while qualifying for Early Retirement or Normal Retirement (the "Retirement Qualified Employee") under the Pinnacle West Capital Corporation Retirement Plan (the "Retirement Plan"), the employee is deemed to have been employed through the end of the performance period. In the case of the recipient's retirement after reaching age 60 with five years of service, but not otherwise qualifying for Early Retirement or Normal Retirement under the Retirement Plan (a "Late Career Employee"), any performance share payout will vest pro-rata based on the number of days the recipient was employed during the performance period compared to the total number of days in the period. In the event the recipient is terminated for cause (regardless of the recipient's retirement date), the recipient shall not be deemed to have been employed through the end of the performance period and will forfeit the right to receive any payout. In the event of the death or disability of a Retirement Qualified Employee or a Late Career Employee, the employee is deemed to have been employed through the end of the performance period. In the event the recipient's employment is terminated without cause during the performance period, the CEO in his discretion and with the Committee's approval may determine if, to what extent, and when, any unvested portion of the grant may vest. The 2015 Performance Shares also contain confidentiality protections that apply during employment and survive termination, and non-competition and employee solicitation restrictions that survive for a period of one year following termination of employment.

    A recipient of performance shares will receive additional shares of common stock equal to the amount of dividends that the recipient would have received had the recipient directly owned the shares from the date of grant to the date of payment, plus interest on such dividends at the rate of 5% per annum, compounded quarterly, divided by the fair market value of one share of stock on the date of the stock payout. This common stock is paid out when and only if the related common stock payout is made. The 2015 Performance Shares are not included in calculating pension benefits.

    As described in the next paragraph, if a participant's rights are adequately protected, a change of control will not result in any acceleration of the participant's shares. However, if a change of control occurs and the conditions of the following paragraph are not met, immediately prior to the change of control, the performance shares will convert to either cash or RSUs payable in stock, at the election of the recipient, and shall immediately vest. In converting the performance

    2016 Proxy Statement     |GRAPHIC 59

    Table of Contents

    EXECUTIVE COMPENSATION

    shares, the recipient will receive the number of shares of stock or the cash equivalent that would have been earned at the target level of performance, unless the Committee determines that a higher level of attained performance is reasonably ascertainable as of a specified date prior to the closing of the change of control transaction. The dividend equivalent awards will be paid in cash or stock as determined in accordance with the applicable award agreement.

    Prior to a change of control, the Board may determine that no change of control shall be deemed to have occurred or that some or all of the enhancements to the rights of the recipient shall not apply to specified awards. The Board may exercise such override authority only if, before or immediately upon the occurrence of the specified event that would otherwise constitute a change of control, the Board reasonably concludes in good faith, that: (1) recipients holding awards affected by action of the Board override shall be protected by legally binding obligations of the Company or the surviving entity or the parent thereof because such awards (A) shall remain outstanding following consummation of all transactions involved in or contemplated by such change of control, (B) shall be assumed and adjusted by the surviving entity resulting from such transactions or the parent thereof, or (C) shall be exchanged for new awards issued by the surviving entity resulting from such transaction or the parent thereof; and (2) changes in the terms of the award resulting from such transactions will not materially impair the value of the awards to the participants or their opportunity for future appreciation in respect of such awards.

    The 2015 Performance Shares are included in the Summary Compensation Table in the column under "Stock Awards" and in the Grants of Plan-Based Awards table. In 2012, the Committee granted performance shares to the Named Executive Officers, based on the same performance metrics as the 2015 grant. For the three-year period ended December 31, 2014, our TSR percentile was 65.0 compared to the Index. For the same period, our Average Performance percentile with respect to the performance metrics was 78.9 compared to the companies included in the performance metrics. The actual payout to each Named Executive Officer is identified in the Option Exercises and Stock Vested table.

    RSUs.    We granted RSUs to our Named Executive Officers in February 2015. RSUs are incentive awards that vest in equal 25% installments over four-years if the award recipient remains employed by the Company or one of its subsidiaries. Each RSU represents the fair market value of one share of our common stock on the applicable vesting date,Risk-Management and the value rises and falls with the Company's stock price. Since a portion of multiple RSU awards may vest each February, the Committee selected February 20 as the vesting date for all RSUs as an administrative convenience. The following graph illustrates how the 2015 RSUs work:

    GRAPHIC

    The 2015 RSUs are payable at the election of the participant made shortly after the date of the initial grant, either 100% in stock or 50% in cash and 50% in stock and will vest each February 20 in an amount equal to the number of RSUs vesting on such date multiplied by the closing price of a share of our common stock on that date. If a Retirement Qualified Employee retires, the RSUs will fully vest and will be payable on the dates and in the percentages specified in the vesting schedule. If a Retirement Qualified Employee or a Late Career Employee dies or becomes disabled before the end of the vesting period, any outstanding

    60     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    RSUs will fully vest and will be payable no later than March 15 of the year following the year in which the event occurs. If a Late Career Employee retires, the recipient will receive a pro-rata payout of the portion that would have released on the next vesting date based on the number of days the recipient was employed from the last vesting date. In the event a recipient is terminated for cause, any award the recipient would otherwise be entitled to receive following the date of termination is forfeited. In the event a recipient is terminated without cause, the CEO in his discretion and with the Committee's approval may determine if, and to what extent, any unvested portion of the grant will vest.

    The RSUs accrue dividend rights on the vested RSUs, equal to the amount of dividends that the participant would have received had the participant directly owned stock equal to the number of vested RSUs from the date of grant to the date of payment, plus interest at the rate of 5% per annum, compounded quarterly, with such amount paid either 100% in stock or 50% in cash and 50% in stock. The RSUs are not included in the calculation of pension benefits. In the event of a change of control, the extent, if any to which the time-based restriction imposed on the RSUs will lapse, will be determined in the same manner as discussed above with respect to the performance shares. The RSUs contain confidentiality protections that apply during employment and survive termination, and non-competition and employee solicitation restrictions that survive for a period of one year following termination of employment.

    The 2015 RSUs are included in the Summary Compensation Table in the column under "Stock Awards" and in the Grants of Plan-Based Awards table. RSUs granted in previous years that vested in 2015 are identified in the Option Exercises and Stock Vested table.


    Benefits

    Pension Programs.Assessment.    The Named Executive Officers participateCommittee reviewed a compensation risk assessment conducted independently by the Consultant. The assessment focused on the design and application of the Company's executive compensation programs and whether such programs encourage excessive risk taking by executive officers. In addition, management advised the Committee that management has reviewed the overall compensation programs for the Company's employees and has concluded that the programs are balanced and do not encourage imprudent risk-taking. Management advised the Committee that non-executive employee compensation programs generally consist of the compensation components contained in the Retirement Planexecutive compensation programs. Based on the outcome of the Consultant assessment and the Supplemental Excess Benefit Retirement Plan (the "Supplemental Plan"). We describe these plans in more detail under "Discussion of Pension Benefits." The Company believes that the pension programs are important recruitment and retention tools.

    Deferred Compensation Program.    The Company offers to its executive officers the ability, if the officer so chooses, to participate in a deferred compensation program. We describe our deferred compensation program in more detail under "Discussion of Nonqualified Deferred Compensation." We offer our deferred compensation program becauseinformation from management, the Committee believes that it is standard market practice to permit officers to defer some portion of their cash compensation. However, we generally consider the value in the deferredCompany's compensation plan to be the participant's own money andprograms (i) do not give this amount significant weight in making compensation decisions. Discretionary credits undermotivate our executive officers or our non-executive employees to take excessive risks, (ii) are well designed to encourage behaviors aligned with the deferred compensation plan for Messrs. Falcklong-term interests of stockholders and Edington(iii) are discussed undernot reasonably likely to have a material adverse effect on the heading "Discussion of Nonqualified Deferred Compensation" and for Mr. Edington, under the narrative disclosure to the Summary Compensation Table and Grants of Plan-Based Awards table.Company.

    Change of Control Agreements.    The Company maintains Key Executive Employment and Severance Agreements (the "Change of Control Agreements") for our officers, including the Named Executive Officers. Similar to our deferred compensation programs, Change of Control Agreements do not have a significant impact on compensation design. However, in setting annual incentives, we do consider that the change of control payment, if triggered, would be based on the average of the incentives for the prior four years. We discuss our Change of Control Agreements in more detail under "Potential Payments upon Termination or Change of Control." Our Change of Control Agreements are "double trigger" agreements that provide

    2016 Proxy Statement     |GRAPHIC 61

    Table of Contents

    EXECUTIVE COMPENSATIONOther Considerations

    severance benefits if, during a specified period following a change of control, the Company terminates an employee without "cause" or the employee terminates employment "for good reason." We believe that the possibility of strategic transactions or unsolicited offers creates job uncertainty for executives, and that the Change of Control Agreements are effective tools to provide incentives for executives to stay with the Company in light of these uncertainties. In addition, we believe that if the agreements are appropriately structured, they do not deter takeovers or disadvantage shareholders. Each agreement is terminable on notice given six months prior to each anniversary of the agreement.

    In May 2009, in connection with a review of its executive compensation practices, the Company determined that, on a going-forward basis, it would no longer provide excise tax gross-up payments in new and materially amended Change of Control Agreements with its Named Executive Officers. In unusual circumstances where the Company believes that accommodations have to be made to recruit a new executive to the Company, limited reimbursement for taxes payable on change of control payments may be included in executives' contracts, but even in those circumstances, the excise tax gross-ups will be limited to payments triggered by both a change of control and termination of employment and will be subject to a three-year sunset provision.

    Perquisites.    We have had a long-standing practice of providing only limited perquisites to our executive officers. We describe our perquisites paid to each of the Named Executive Officers in footnote 4 to the Summary Compensation Table.

    Taxation and Accounting Considerations Regarding Executive Compensation

    Publicly-traded corporations generally are not permitted to deduct, for federal income tax purposes, annual compensation in excess of $1 million paid to any of certain top executives, except to the extent the compensation qualifies as "performance-based" under rules set forth in the Internal Revenue Code (the "Code"). The Company does not use the deduction as a justification for awarding compensation below $1 million. To the extent the awards do exceed $1 million, the Company believes that it is in the shareholders' best interests to not only consider what components qualify for the deduction, but also preserve flexibility in designing a compensation program. For example, the RSUs described above do not qualify as performance-based compensation under the applicable tax provisions. The Committee and the Board may weigh the tax and accounting consequences of the total compensation program and the individual components of compensation when setting total compensation and determining the individual elements of an officer's compensation package. However, the Committee and the Board do not routinely apply the tax-deductibility rules to limit what they determine otherwise to be necessary and appropriate compensation awards.

    Stock Ownership and Retention Guidelines

    We believe that linking a significant portion of an officer's current and potential future net worth to the Company's success, as reflected in our stock price, helps to ensure that officers have a stake similar to that of our shareholders. Stock ownership guidelines also encourage the long-term management of the Company for the benefit of the shareholders.

    62     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    The Company's Guidelines are based on the officer's position and his or her base salary. The ownership requirements are shown below in respect of the indicated officer position:

    OFFICER
    MULTIPLE OF BASE SALARY



    ​  

    Officer

    Multiple of Base Salary(1)

    ​  

    Chief Executive Officer

    5 times Base Salary

    APS President and all Executive and Senior Vice Presidents

    2 times Base Salary

    ​  

    All other Vice Presidents and Officers

    1 times Base Salary

    (1)
    Each officer iswas expected to meet his or her ownership requirement within five years following the later of January 2010 or such officer's election (the "Phase-in Period"). In the event of (1) a promotion or a change in thesethe Guidelines that would cause the officer to move into a higher multiple level or (2) a base salary increase of more than 20% over the officer's previous base salary, an officer will have an additional three-years to meet his or her applicable ownership requirement.

    The types of ownership arrangements counted toward the Guidelines are: common stock, whether held individually, jointly, or in trust with or for the benefit of an immediate family member; shares issued upon the vesting of RSUs or the payout of performance shares; and unvested RSUs to the extent they will result in the issuance of common stock to the officer.

    Officers may not sell or otherwise transfer ("Dispose") any shares of Company stock received by them pursuant to any of the Company's compensation or benefit programs (net of shares sold or surrendered to meet tax withholding or exercise requirements) until his or her ownership requirement has been met. Thereafter, the officer may Dispose of any sharesMr. Edington retired in March 2017 and is no longer subject to the extent such transaction would not causeGuidelines. All of the officer's share ownershipother NEOs are in compliance with the Guidelines.

    72GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation

    The following graphs illustrate how our NEOs' holdings compare to fall below his or her applicable requirement. The retention requirement applies both duringthe Guidelines:

    GRAPHIC

    (1)
    Based on the 12-month average stock price as of the Record Date.

    (2)
    Excluding Mr. Edington, who retired in March 2017.

    Prohibition on Hedging and after the Phase-in Period. In addition, officersPledging

    Officers may not pledge, margin, hypothecate, hedge, or otherwise grant an economic interest in any shares of Company stock whether or not his or her ownership requirement has been met. This restriction extends to the purchase or creation of any short sales, zero-cost collars, forward sales contracts, puts, calls, options or other derivative securities in respect of any shares of Company stock. If the officer does not attain compliance with his or her ownership requirement by the end of the Phase-in Period, any subsequent grants of equity compensation to such officer will be payable solely in shares of stock until the ownership requirement is met. Under the Guidelines, the CEO may grant exceptions for hardship and other special circumstances.

    2016

    Clawback Policy

    Pinnacle West has adopted a clawback policy that applies to specified current or former executive officers, including our NEOs (an "Executive"). Under the policy, in the event of any material restatement of the consolidated financial statements of the Company and its subsidiaries within three years of the first public release or filing with the SEC, the Committee may, within 12 months after the material restatement, require forfeiture and/or return to the Company of all or a portion of the compensation vested, awarded or received under any bonus award, short-term incentive award, equity award (including any award of restricted stock, performance shares, phantom stock, deferred stock units or restricted stock units) or other award during the period subject to restatement and the 12-month period following the first public issuance or filing with the SEC of the financial statements that were restated, by any Executive that the Committee determines has personally engaged in intentional misconduct that caused or partially caused the need for such restatement. Any forfeiture and/or return of compensation by an Executive under the policy will be limited to the portion that the Executive would not have received if the consolidated financial statements had been reported properly at the time of first public release or filing with the SEC. By accepting any award as to which this policy applies, each Executive agrees to forfeit and/or return compensation to the Company as provided by the policy. The policy does not limit the ability of the Company to pursue forfeiture or reclaim payments under other legal rights.

    2018 Proxy Statement     |GRAPHIC 73

    |GRAPHIC 63

    Table of Contents

    EXECUTIVE COMPENSATION

    All of the Named Executive Officers are in compliance with the Guidelines. The following graphs illustrate how our Named Executive Officers' holdings compare to the Guidelines:

    CEO Ownership(1):Executive Compensation

    Average Ownership for
    the Other NEO's(1):


    GRAPHIC



    GRAPHIC

    (1)
    Based on

    Taxation Considerations Regarding Executive Compensation

    Pursuant to Section 162(m) of the 12-month average stock priceInternal Revenue Code (the "Code"), for federal income tax purposes, publicly-traded corporations generally are not permitted to deduct annual compensation in excess of $1 million paid to any of certain top executives. The Committee and the Board may weigh the tax consequences of the total compensation program when setting the total compensation package for an officer. However, the Committee and the Board do not routinely apply the tax-deductibility rules to limit what they determine otherwise to be necessary and appropriate compensation awards or as a justification for awarding compensation below $1 million.

    As a result of changes made by the 2017 Tax Act, certain "performance-based" compensation, which was excludible from the scope of 162(m) under prior law, must now be included in determining the $1 million limitation unless it qualifies under a transition rule applicable to certain compensation arrangements in place as of November 2, 2017. The Company believes that performance-based awards granted to our executive officers, and in place as of November 2, 2017, will continue to be deductible under this transition rule. However, because of current ambiguities regarding the Record Date.

    scope of this transition rule, no assurance can be given that compensation intended to satisfy the requirements for this transition rule will in fact be deductible. Further, the Committee reserves the right to modify compensation that was initially intended to be exempt from Section 162(m) if it determines that such modifications are consistent with the Company's business needs.

    74GRAPHIC |      2018 Proxy Statement

    64     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    Summary Compensation Table
     

    The following table provides information concerning the total compensation earned or paid to the Company's Named Executive Officers:NEOs:

    NAME AND
    PRINCIPAL POSITION

    YEAR
    SALARY
    ($)

    BONUS
    ($)

    STOCK
    AWARDS
    ($)(1)

    NON-EQUITY
    INCENTIVE PLAN
    COMPENSATION
    ($)(2)

    CHANGE IN
    PENSION
    VALUE AND
    NONQUALIFIED
    DEFERRED
    COMPENSATION
    EARNINGS
    ($)(3)

    ALL OTHER
    COMPENSATION ($)(4)

    TOTAL
    ($)

     YEAR
     SALARY
    ($)

     BONUS
    ($)

     STOCK
    AWARDS
    ($)(1)

     NON-EQUITY
    INCENTIVE PLAN
    COMPENSATION
    ($)(2)

     CHANGE IN
    PENSION
    VALUE AND
    NONQUALIFIED
    DEFERRED
    COMPENSATION
    EARNINGS
    ($)(3)

     ALL OTHER
    COMPENSATION
    ($)(4)

     TOTAL
    ($)

    Donald E. Brandt,

    20151,277,00004,400,0292,066,1861,567,17227,1839,337,570 2017 1,355,000 0 4,374,133 2,314,340 2,462,556 27,410 10,533,439

    Chairman of the Board,

    20141,240,00004,199,9761,852,5602,009,01126,7299,328,276 2016 1,315,000 0 5,908,828 1,910,695 2,199,029 25,675 11,359,227

    President and CEO of

    20131,203,30004,000,2351,893,9941,020,89226,3448,144,765 2015 1,277,000 0 4,400,029 2,066,186 1,567,172 27,183 9,337,570

    the Company and APS

                            

    James R. Hatfield,

    2015593,0000750,144548,572458,77230,4922,380,980 2017 640,000 0 894,969 673,994 599,183 28,177 2,836,323

    Executive Vice

    2014570,0000750,320502,603465,14324,0502,312,116 2016 620,000 0 844,845 530,695 546,693 25,901 2,568,134

    President and Chief Financial Officer of the Company and APS

    2013540,0000700,005485,611347,74323,6212,096,980 2015 593,000 0 750,144 548,572 458,772 30,492 2,380,980

    Randall K. Edington,

    20151,050,0000600,0631,228,7381,164,71228,5934,072,106

    Robert S. Bement,

     2017 600,000 0 596,805 793,800 662,448 35,108 2,688,161

    Executive Vice

    2014960,5110500,0311,050,7752,130,1981,072,5865,714,101                

    President and Chief

    2013925,0000500,208814,50596,48821,7082,357,909

    Nuclear Officer, APS

            

    President and Chief Nuclear Officer of APS

                    

    Randall K. Edington,(5)

     2017 244,110 0 397,923    279,464 2,590,863 1,076,323 4,588,683

    Executive Vice

     2016 1,100,000 0 596,606 1,202,275 3,560,478    821,925 7,281,284

    President and Advisor

     2015 1,050,000 0 600,063 1,228,738 1,164,712       28,593 4,072,106

    to the Chief Executive Officer of APS

                    

    David P. Falck,

    2015544,0000750,144478,437368,18225,6752,166,438 2017 585,000 0 745,887 576,155 494,307   35,690 2,437,039

    Executive Vice

    2014522,0000750,320423,697419,745278,9912,394,753 2016 565,000 0 745,657 443,565 395,787 129,674 2,279,683

    President and General Counsel of the Company and APS

    2013502,0000700,005454,059303,36728,7641,988,195

    President, Law, PNW

     2015 544,000 0 750,144 478,437 368,182   25,675 2,166,438

    Mark A. Schiavoni,

    2015640,00001,000,148668,416432,76425,6752,767,003 2017 710,000 0 1,093,532 813,633 628,701 25,663 3,271,529

    Executive Vice President

    2014563,9580750,320558,031424,74927,4192,324,477 2016 680,000 0 1,093,486 623,169 491,023 23,850 2,911,528

    and Chief Operating

    2013485,0000700,005446,219275,67025,3731,932,267 2015 640,000 0 1,000,148 668,416 432,764 25,675 2,767,003

    Officer, APS

            

    Officer of APS

                    

    (1)
    ThisThe amounts in this column reflectsreflect the aggregate grantsgrant date fair value of performance shares and RSUs which are discussed under "2015 Compensation — Long-Term Incentives" in the CD&A and which are shown by individual grant on the Grants of Plan-Based Awards table. This column represents the grant date fair value computed in accordance with FASB ASC Topic 718. The assumptions made in our valuations are set forth in Note 15For performance shares, 50% of the Notes to Consolidated Financial Statementsvalue reported is based on the probable outcome of the performance conditions as of the grant date using a Monte Carlo simulation model ($78.20) and 50% is based on the closing price on the date of grant ($79.77). The amounts in the Pinnacle West/APS Annual Report on Form 10-K for the fiscal year ended December 31, 2015 (the "2015 Form 10-K"). These amountscolumn are allocated between the various equity grants as follows:

    NAME
    RSUs
    ($)

    PERFORMANCE SHARES
    ($)

    Mr. Brandt1,760,0452,614,088
    Mr. Hatfield360,241534,728
    Mr. Bement240,267356,538
    Mr. Edington160,178237,745
    Mr. Falck300,254445,633
    Mr. Schiavoni440,011653,521
    NAME
    RSUs
    ($)

    PERFORMANCE SHARES
    ($)

    Mr. Brandt1,980,0262,420,003
    Mr. Hatfield   337,584   412,560
    Mr. Edington   270,015   330,048
    Mr. Falck   337,584   412,560
    Mr. Schiavoni   450,112   550,036

    2016 Proxy Statement     |GRAPHIC 65

    The aggregate grant date fair value of the performance shares grant in 2017 assuming the highest level of performance is achieved is as follows: Mr. Brandt — $5,228,175; Mr. Hatfield — $1,069,457; Mr. Bement — 

    2018 Proxy Statement     |GRAPHIC 75


    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation


    The amounts included in the Summary Compensation Table for the 2015 Performance Shares, based on the probable outcome at the time of the grant, assume that the 2015 Performance Shares will be paid at 100% of the Base Grant. The 2015 Performance Shares amounts are calculated as follows:

    NAME
    GRANT NUMBER OF
    PERFORMANCE SHARES
    (#)

    AWARD VALUE
    REFLECTED IN TABLE
    ($)

    MAXIMUM
    AWARD VALUE
    ($)

    Mr. Brandt37,2482,420,0034,840,005
    Mr. Hatfield  6,350   412,560   825,119
    Mr. Edington  5,080   330,048   660,095
    Mr. Falck  6,350   412,560   825,119
    Mr. Schiavoni  8,466   550,0361,100,072

    $713,077; Mr. Edington — $475,490; Mr. Falck — $891,266; and Mr. Schiavoni — $1,307,044. There were no forfeitures in 2015.

    2017.

    (2)
    These amounts represent the payments described under "2015"Executive Compensation Components — Annual Cash Incentives" in the CD&A, and, with respect to Mr.Messrs. Edington $1,500 forand Bement, incentive payments received in connection with the outage incentive plans as follows: for Mr. Edington, $200 in connection with the 2016 Fall refueling outage for Palo Verde Unit 2, and for Mr. Bement, $1,800 for the 2014 Fall and 20152016, 2017 Spring and 2017 Fall refueling outages for Palo Verde Units 2, and 1 and 3, respectively (collectively, the "Refueling Outages").

    (3)
    The amounts in this column for 20152017 consist of: (i) the estimated aggregate change in the actuarial present value from December 31, 20142016 to December 31, 20152017 of each of the Named Executive Officer'sNEO's accumulated benefits payable under all defined benefit and actuarial pension plans (including supplemental plans and employment agreements) as follows: Mr. Brandt — $1,503,619$2,371,770 (Mr. Brandt is currently eligible for retirement at a reduced retirement benefit; however, this amount represents the amount he would be entitled to receive at age 65, at which time he would receive the full retirement benefit); Mr. Hatfield — $453,537;$591,114; Mr. Bement — $544,112; Mr. Edington — $927,182;$2,223,143; Mr. Falck — $342,163;$466,514; and Mr. Schiavoni — $415,899;$605,180; and (ii) the above-market portion of interest accrued under the deferred compensation plan as follows: Mr. Brandt — $63,553;$90,786; Mr. Hatfield — $5,235;$8,069; Mr. Bement — $118,336; Mr. Edington — $237,530;$367,720; Mr. Falck — $26,019;$27,793; and Mr. Schiavoni — $16,865.$23,521. We describe the special agreements we have with Mr. Edington regarding his benefits in the narrative disclosure accompanying this Summary Compensation Table and the Grants of Plan-Based Awards table. The actuarial present value provided in this footnote is driven by certain assumptions, including the discount rate and the mortality assumption.

    (4)
    The amounts in this column include the following amounts for each of the Named Executive OfficersNEOs for 2015:2017:

    Mr. Brandt: 

    Company's contribution under the 401(k) plan

    11,92512,150

    Perquisites and personal benefits consisting of a car allowance, executive physical and financial planning

    15,258
     15,260
        
    Mr. Hatfield: 

    Company's contribution under the 401(k) plan

    11,92512,150

    Perquisites and personal benefits consisting of a car allowance, executive physical and financial planning

    18,567
     16,027
        
    Mr. Edington:Bement: 

    Company's contribution under the 401(k) plan

    11,92512,150

    Perquisites and personal benefits consisting of a car allowance, executive physical and financial planning

    22,958
    Mr. Edington:

    Company's contribution under the 401(k) plan

    12,150

    Perquisites and personal benefits consisting of a car allowance, executive physical and financial planning

    12,874

    Vested 2014 Edington DCP Discretionary Credits discussed in the narrative disclosure to the Summary Compensation Table and Grants of Plan-Based Awards table

    500,000

    Pursuant to a 2012 agreement discussed below, this amount reflects recovery of original purchase price of Arizona home ($295,000) plus associated tax liability ($256,299). No other current NEOs are eligible for similar benefits.

    551,299
    Mr. Falck:

    Company's contribution under the 401(k) plan

    12,150

    Perquisites and personal benefits consisting of a car allowance, executive physical and financial planning

    23,540
    Mr. Schiavoni:

    Company's contribution under the 401(k) plan

    12,150

    Perquisites and personal benefits consisting of a car allowance and executive physical

    16,668
     13,513 
    Mr. Falck:

    Company's contribution under the 401(k) plan

    11,925

    Perquisites and personal benefits consisting of a car allowance and financial planning

    13,750
    Mr. Schiavoni:

    Company's contribution under the 401(k) plan

    11,925

    Perquisites and personal benefits consisting of a car allowance and financial planning

    13,750
    (5)
    Mr. Edington retired from APS in March 2017.

    76GRAPHIC |      2018 Proxy Statement

    66     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    Grants of Plan-Based Awards
     

    NAME

    GRANT
    DATE(1)
    ESTIMATED POSSIBLE PAYOUTS
    UNDER NON-EQUITY INCENTIVE
    PLAN AWARDS(2)
    ESTIMATED FUTURE PAYOUTS
    UNDER EQUITY INCENTIVE
    PLAN AWARDS
    ALL
    OTHER
    STOCK
    AWARDS:
    NUMBER OF
    SHARES OF
    STOCK OR
    UNITS
    (#)
    GRANT DATE
    FAIR VALUE
    OF STOCK
    AND OPTION
    AWARDS(3)
    ($)
    GRANT DATE(1)ESTIMATED POSSIBLE PAYOUTS
    UNDER NON-EQUITY INCENTIVE
    PLAN AWARDS(2)
    ESTIMATED FUTURE PAYOUTS
    UNDER EQUITY INCENTIVE
    PLAN AWARDS
    ALL
    OTHER
    STOCK
    AWARDS:
    NUMBER OF
    SHARES OF
    STOCK OR
    UNITS
    (#)
    GRANT DATE
    FAIR VALUE
    OF STOCK
    AND OPTION
    AWARDS(3)
    ($)

     THRESHOLD
    ($)
    TARGET
    ($)
    MAXIMUM
    ($)
    THRESHOLD
    (#)
    TARGET
    (#)
    MAXIMUM
    (#)
       THRESHOLD
    ($)
    TARGET
    ($)
    MAXIMUM
    ($)
    THRESHOLD
    (#)
    TARGET
    (#)
    MAXIMUM
    (#)
      

    Donald E. Brandt

    638,500   1,852,560   2,554,000   677,5001,910,695   2,710,000   

    02/17/2015(4)18,62437,24874,4962,420,00302/21/2017(4)16,54833,09666,1922,614,088

    (PS)(PS)

    02/17/2015(5)30,4761,980,02602/21/2017(5)22,0641,760,045

    (RSU)(RSU)
    03/29/2017(6)4,000,000

    (Performance-
    Contingent
    Award)


      

    James R. Hatfield

         1,779     355,800     711,600             2,240  448,000     896,000        

    02/17/2015(4)     3,175  6,35012,700    412,56002/21/2017(4)     3,385  6,77013,540    534,728

    (PS)        (PS)        

    02/17/2015(5)        5,196   337,58402/21/2017(5)        4,516   360,241

    (RSU)        (RSU)        

    Randall K. Edington

        3,413      682,500   1,365,000   

    Robert S. Bement

    2,250  450,000   900,000   

    02/17/2015(4)  2,540  5,08010,160   330,04802/21/2017(4)  2,257  4,5149,028  356,538

    (PS)(PS)

    02/17/2015(5)  4,156   270,01502/21/2017(5)  3,012   240,267

    (RSU)(RSU)

               1(6)   125,000(6)   125,000(6)       1,000(7)

           1,200(7)       1,000(7)

           1,200(7)

    David P. Falck

         1,632      326,400      652,800        

    Randall K. Edington

         793  158,672     317,343        

    02/17/2015(4)     3,175  6,35012,700    412,56002/21/2017(4)     1,505  3,0106,020    237,745

    (PS)        (PS)        

    02/17/2015(5)        5,196   337,58402/21/2017(5)        2,008   160,178

    (RSU)        (RSU)        1,000(7)      

    Mark A. Schiavoni

        2,240      448,000      896,000   

    David P. Falck

    1,901   380,250      760,500   

    02/17/2015(4)  4,233  8,46616,932  550,03602/21/2017(4)  2,821  5,64211,284   445,633

    (PS)(PS)

    02/17/2015(5)  6,928   450,11202/21/2017(5)  3,764   300,254

    (RSU)(RSU)

    Mark A. Schiavoni

     2,663   532,500   1,065,000        

             02/21/2017(4)     4,137  8,27416,548   653,521

    (PS)        

    02/21/2017(5)        5,516   440,011

    (RSU)        

             

    (1)
    In this column the abbreviation "PS" means performance share awards and "RSU" means restricted stock unit awards.

    (2)
    As required by SEC rules, the "Estimated Possible Payouts" represent the "threshold," "target," and "maximum" payouts the Named Executive OfficersNEOs were eligible to receive under the 20152017 Incentive Plans. The actual awards paid to the Named Executive OfficersNEOs under the 20152017 Incentive Plans are disclosed in the "Non-Equity Incentive Plan Compensation" column of the Summary Compensation Table. With respect to Messrs. Hatfield, Falck and Schiavoni, the minimum amount each officer would have been eligible to receive was calculated based on the minimum earnings level that would generate a payoutachieving 1% and no achievement of the business unit performance metrics. The minimum amountamounts for Mr.Messrs. Edington isand Bement would have been eligible to receive were calculated based on the minimum business unit

    2018 Proxy Statement     |GRAPHIC 77


    Table of Contents

    Executive Compensation

      performance that would generate a payoutmetrics achieving 1% and no achievement of the APS earnings goals under the Palo Verde Plan. The CEO Incentive Plan does not specify a target opportunity. We calculated a representative target amount for Mr. Brandt by using the final results of the earnings and business unit components from 20142016 (each of which were factors in Mr. Brandt's 20142016 incentive award) to compute a hypothetical payout under the current 20152017 CEO Incentive Plan. That hypothetical payout is used as a representative target amount. See "2015"Executive Compensation Components — Annual Cash Incentives" in the CD&A for additional information about the 20152017 Incentive Plans.

    2016 Proxy Statement     |GRAPHIC 67

    Table of Contents

    EXECUTIVE COMPENSATION
    (3)
    The amountamounts in this column representsreflect the fullaggregate grant date fair value for financial reporting purposes for the 2015 Performance Shares and RSUs. We describe the 2015 Performance Sharesof performance shares and RSUs under "2015 Compensation — Long-Term Incentives"computed in the CD&A.accordance with FASB ASC Topic 718.

    (4)
    This amount represents the 20152017 Performance Shares described under "2015"Executive Compensation Components — Long-Term Incentives — Performance Shares" in the CD&A. In accordance with SEC rules, we valuedFASB ASC Topic 718, 50% of the awardsvalue is based on the probable outcome atof the timeperformance conditions as of the grant which assumesdate using a Monte Carlo simulation model ($78.20), while the grant will be paid at 100% of the Base Grant and, in accordance with FASB ASC Topic 718,other 50% is based on the closing stock price on the date of the grant.grant ($79.77). There were no forfeitures in 2015.2017.

    (5)
    This amount represents the 20152017 RSU awards described under "2015"Executive Compensation Components — Long-Term Incentives — RSUs" in the CD&A. In accordance with FASB ASC Topic 718, we valued the RSUs using the number of RSUs awarded multiplied by the closing stock price on the date of the grant.grant ($79.77). There were no forfeitures in 2015.2017.

    (6)
    This amount represents the dollar value of the 2015 Palo Verde Specific Compensation Opportunity2017 CEO Performance-Contingent Award described under "2015"Executive Compensation Components — Annual Cash Incentives"Long-Term Incentives — Supplemental Awards" in the CD&A. The actual amount paid to Mr. Edington is included in the "Non-Equity Incentive Plan Compensation" column of the Summary Compensation Table.

    (7)
    These amounts represent the payout opportunity under the outage incentive plans for the Refueling Outages. These incentive plans do not provide for a threshold or maximum payment.

    Narrative Disclosure to Summary Compensation Table and Grants of Plan-Based Awards Table
     

    See the CD&A for further information regarding the terms of awards reported in the Summary Compensation Table and the Grants of Plan-Based Awards table, and for discussions regarding the formulas or criteria to be applied in determining the amounts payable, vesting schedules, and the treatment of dividends.

    The Company does not have formal employment agreements with its Named Executive Officers;NEOs; however, we typically enter into offer letters with new executive officers. Deferred compensation credits granted

    Mr. Edington joined APS as Chief Nuclear Officer ("CNO") in December 2006, relocating to Mr. Falck are discussed underArizona from Arkansas. He served as CNO through October 2016. At the heading "Discussion of Nonqualified Deferred Compensation."

    APS andtime Mr. Edington joined APS, although the Palo Verde Generating Station was being operated safely, performance problems had been identified by the Company, and then later by the NRC, that needed to be corrected. Mr. Edington and his management team not only corrected those performance problems but led the plant to become one of the strongest performing plants in the United States.

    Mr. Edington and APS executed an offer letter dated December 20, 2006.2006, and entered into three supplemental agreements, one in 2008 (the "2008 Agreement"), one in 2012 (the "2012 Supplemental Agreement") and one in 2014 (the "2014 Supplemental Agreement"). The remaining portions of these agreements that letterwere still in effect are lifetime medical coverage forat the time of Mr. Edington and his spouse and aEdington's retirement were:

    A total pension benefit (including the benefit due under the Company's qualified plan and general non-qualified plan) that will accrue at 10% per year, upincreased over time pursuant to the terms of the various agreements with Mr. Edington, but which resulted in a maximum of 60%, and whichtotal annual pension benefit vested in January 2012. The percentage isequal to 69.3% applied to his final average wage (highest 3 years in the final 10 years of employment and includes both base salary and annual incentives) to determine his lifetime benefit. In addition, retention units granted to him in January 2007 are also included in the calculation of pension benefits. The vested pension benefit will be paid to Mr. Edington in two forms: one-half of the benefit will be paid to him in a lump sum; and the second half of the benefit will be paid in a 100% joint and survivor annuity. The terms of the vested pension benefit and the lifetime medical coverage for Mr. Edington and his spouse are set forth in the 2008 Agreement (defined below). Mr. Edington's offer letter also provides that he will participate in specific Palo Verde annual incentive opportunities. The specific incentive opportunity for 2015 is set forth in the CD&A under "2015 Compensation — Annual Cash Incentives."

    78GRAPHIC |      2018 Proxy Statement

    On July 18, 2008, APS and Mr. Edington entered into a letter agreement. In December 2008, APS and Mr. Edington entered into a supplemental agreement further defining Mr. Edington's pension benefits and the lifetime medical coverage as set forth in the December 20, 2006 offer

    68     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

      letter and formally memorializing certain provisions of the July 18, 2008 letter agreement (the "2008 Agreement"). The provisions of the 2008 Agreement still in effect are (i) the supplementalvested pension benefit and (ii) lifetime medical coverage for Mr. Edington and his spouse.

      In June 2012, the Committee approved a supplemental agreement foris payable to Mr. Edington in order to incentivizetwo forms: one-half in a lump sum at the retentiontime of his critical skillsretirement; and nuclear expertise (the "2012 Supplemental Agreement"). The provisions of the 2012 Supplemental Agreement that are stillsecond half over time in effect are the following:a 100% joint and survivor annuity.

    The Company has provided interest-bearing, deferredDeferred compensation credits tothat Mr. Edington consisting ofreceived and that vested as follows: (a) $350,000 as of January 1, 2012;2012, $350,000 as of January 1, 2013;2013, and $350,000 as of January 1, 2014. The discretionary credits2014, all of which vested on December 31, 2014 and will be payable over a 10-year period following his termination of employment (the "2012 Edington DCP Discretionary Credits");

    As of December 31, 2013, Mr. Edington's existing supplemental pension benefit set forth in the 2008 Agreement increased by an amount equal to 5% of the benefit otherwise payable; and as of December 31, 2014, the supplemental pension benefit increased by an amount equal to 10% (inclusive of the preceding 5% increase) of the benefit otherwise payable; and

    If Mr. Edington terminates his employment after December 31, 2014, within six months thereafter decides to relocate from Arizona, and is unable to recover the original purchase price on the sale of his residence in Arizona (after making reasonable efforts to do so), the Company will purchase his home for the original purchase price. The Company will then resell the home, so the Company's financial exposure, if any, will be the difference between the sales price and the original purchase price. The Company believes the terms of this home purchase arrangement, including its conditions, appropriately balance the desire to retain Mr. Edington's services compared to the modest economic cost to the Company, if any.

    In October 2014, the Committee approved a supplemental agreement for Mr. Edington that provides for additional compensation terms supplemental to those set forth in the 2012 Supplemental Agreement to incentivize the retention of his critical skills and nuclear expertise (the "2014 Supplemental Agreement"). This agreement provides:

    Mr. Edington's base salary increased to $1,000,000 effective September 30, 2014, increased to $1,050,000 effective January 1, 2015 and increased to $1,100,000 effective January 1, 2016;

    The Company provided interest-bearing, deferred compensation credits to Mr. Edington consisting of (b) $200,000 as of July 1, 2014, $300,000 as of January 1, 2015, and $300,000 as of January 1, 2016. The discretionary credits will vest on2016, all of which vested June 30, 2016, if Mr. Edington is actively employed by the Company on that date, and will be payable over a 10-year period following his termination of employment. Additionally, the Company provided interest-bearing, deferred compensation credits to Mr. Edington consisting of $500,000 as of September 30, 2014. These discretionary credits will vest 180 days after Mr. Edington's termination of employment if such termination is after June2014, which vested September 30, 2016 and provided2017 because a requirement that certain key performance metrics for Palo Verde's key regulatory and oversight evaluations and assessments haveVerde did not declineddecline during the period beginning September 30, 2014 and ending as ofto the date 180 days after Mr. Edington's termination of employment. These credits will be payable over a 10-year period following his termination of employmentretirement from APS was met (collectively, the "2014 Edington DCP
    2016 Proxy Statement     |GRAPHIC 69

    Table of Contents

    EXECUTIVE COMPENSATION

      Discretionary Credits" and together with the 2012 Edington DCP Discretionary Credits, the "Edington DCP Discretionary Credits");

    If Mr. Edington is actively employed with. All of the Company on June 30, 2016,deferred compensation credits are interest-bearing and will be paid over a 10 year period following Mr. Edington's existing supplemental pension benefit set forthretirement from APS in the 2008 Agreement as increased by the 2012 Supplemental Agreement, will increase by an amount equal to 5% of the benefit that would have otherwise been payable;March 2017.

    In 2012, as part of the 2012 Supplemental Agreement, the Company entered into an agreement whereby the Company agreed to make Mr. Edington's award opportunity target forEdington whole in the Palo Verde Incentive Plan for 2014event that, following his retirement, he decided to relocate from Arizona back to Arkansas, where his family was increased from 50%located, and was not able to 65%recover the original purchase price of his base salary, dependinghome upon its sale. Following retirement Mr. Edington did relocate from Arizona back to Arkansas. After an active marketing period, the home sold for $495,000, which was its fair market value based on the achievement of the earnings and business unit performance goals, separately or in combination, and before adjustment for individual performance. Subject to the normal approval process by the Committee, the award opportunity target was 65% of Mr. Edington's base salary under APS's Annual Incentive Award Plan for Palo Verde Employees for each of 2015 and 2016; and

    Mr. Edington's equity awards that were granted byan independent, third-party appraisal. The amount the Company paid to Mr. Edington in February 2015consisted of $295,000, which was the difference between the sales price and granted in February 2016 willthe original purchase price of $790,000, plus $256,299 to cover the associated tax liability on this payment that would not have a grant date fair value of $600,000been incurred if Mr. Edington had been able to sell the home for each year, subject to the normal approval process by the Committee. Mr. Edington's 2015 and 2016 RSU grants will vest in full on Mr. Edington's retirement if it occurs on or after June 30, 2016.its original purchase price.

    APS pays 29.1% of Mr. Edington's compensation expense. The balance is reimbursed to APS by the other owners of Palo Verde.2018 Proxy Statement     |GRAPHIC 79

    70     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    Outstanding Equity Awards at Fiscal Year-End
     

    STOCK AWARDS STOCK AWARDS
    NAMENUMBER OF
    SHARES OR UNITS
    OF STOCK THAT
    HAVE NOT VESTED
    (#)
    MARKET VALUE OF
    SHARES OR UNITS
    OF STOCK THAT
    HAVE NOT VESTED
    ($)(1)
    EQUITY INCENTIVE
    PLAN AWARDS:
    NUMBER OF
    UNEARNED SHARES,
    UNITS OR OTHER
    RIGHTS THAT HAVE
    NOT VESTED
    (#)
    EQUITY INCENTIVE PLAN
    AWARDS: MARKET OR PAYOUT
    VALUE OF UNEARNED
    SHARES, UNITS OR OTHER
    RIGHTS THAT HAVE NOT
    VESTED
    ($)(1)
     NUMBER OF
    SHARES OR UNITS
    OF STOCK THAT
    HAVE NOT VESTED
    (#)
     MARKET VALUE OF
    SHARES OR UNITS
    OF STOCK THAT
    HAVE NOT VESTED
    ($)(1)
     EQUITY INCENTIVE
    PLAN AWARDS:
    NUMBER OF
    UNEARNED SHARES,
    UNITS OR OTHER
    RIGHTS THAT HAVE
    NOT VESTED
    (#)
     EQUITY INCENTIVE PLAN
    AWARDS: MARKET OR PAYOUT
    VALUE OF UNEARNED
    SHARES, UNITS OR OTHER
    RIGHTS THAT HAVE NOT
    VESTED
    ($)(1)
    Donald E. Brandt30,912(2)
    (RSUs)

    1,993,20538,314(7)
    (PS at target)

    2,470,487 22,064(2)
    (RSUs)

     
    1,879,412 33,889(7)
    (PS at target)

     
    2,886,665
    76,028(3)
    (Retention Grant)

    4,902,28689,880(8)
    (PS at maximum)

    5,795,462 20,177(3)
    (RSUs)

     
    1,718,677 82,904(8)
    (PS at maximum)

     
    7,061,763
    26,713(4)
    (RSUs)

    1,722,45488,463(9)
    (PS at maximum)

    5,704,094 15,907(4)
    (RSUs)

     
    1,354,958 81,038(9)
    (PS at maximum)

     
    6,902,817
    17,235(5)
    (RSUs)

    1,111,313 9,132(5)
    (RSUs)

     
       777,864  
    9,163(6)
    (RSUs)

       590,830
    James R. Hatfield5,270(2)
    (RSUs)
       339,8106,532(7)
    (PS at target)
       421,183 4,570(2)
    (RSUs)
        389,273 6,932(7)
    (PS at target)
     590,468
    4,929(4)
    (RSUs)
       317,82216,050(8)
    (PS at maximum)
    1,034,904 3,898(3)
    (RSUs)
        332,032 16,016(8)
    (PS at maximum)
     1,364,243
    3,166(5)
    (RSUs)
       204,14415,484(9)
    (PS at maximum)
       998,408 2,712(4)
    (RSUs)
        231,009 13,815(9)
    (PS at maximum)
     1,176,762
    1,359(6)
    (RSUs)
          87,628   1,724(5)
    (RSUs)
        146,850    
    Randall K. Edington4,215(2)
    (RSUs)

       271,7835,225(7)
    (PS at target)

       336,908
    Robert S. Bement 3,012(2)
    (RSUs)

     
       256,562 4,622(7)
    (PS at target)

     
       393,702
    3,181(4)
    (RSUs)

       205,11010,699(8)
    (PS at maximum)

       689,871 1,835(3)
    (RSUs)

     
       156,305 7,539(8)
    (PS at maximum)

     
       642,172
    2,264(5)
    (RSUs)

       145,98311,058(9)
    (PS at maximum)

       713,020 1,265(4)
    (RSUs)

     
       107,753 6,449(9)
    (PS at maximum)

     
       549,326
    1,359(6)
    (RSUs)

          87,628 653(5)
    (RSUs)

     
       55,623  
    Randall K. Edington 0(6)                 0(6)3,082(7)
    (PS at target)
        262,525
         11,306(8)
    (PS at maximum)
        963,045
         11,052(9)
    (PS at maximum)
        941,410
    David P. Falck5,270(2)
    (RSUs)
       339,8106,532(7)
    (PS at target)
       421,183 3,809(2)
    (RSUs)

     
       324,451 5,777(7)
    (PS at target)

     
       492,085
     3,442(3)
    (RSUs)

     
       293,190 14,132(8)
    (PS at maximum)

     
    1,203,764
     2,712(4)
    (RSUs)

     
       231,009 13,815(9)
    (PS at maximum)

     
    1,176,762
     1,632(5)
    (RSUs)

     
       139,014  
    Mark A. Schiavoni 5,516(2)
    (RSUs)
        469,853 8,472(7)
    (PS at target)
        721,645
    4,775(4)
    (RSUs)
       307,89216,050(8)
    (PS at maximum)
    1,034,904 5,182(3)
    (RSUs)
        441,402 20,729(8)
    (PS at maximum)
     1,765,696
    3,015(5)
    (RSUs)
       194,40715,484(9)
    (PS at maximum)
       998,408 3,768(4)
    (RSUs)
        320,959 18,419(9)
    (PS at maximum)
     1,568,931
    1,782(6)
    (RSUs)
       114,904   1,724(5)
    (RSUs)
        146,850    
    Mark A. Schiavoni7,126(2)
    (RSUs)

       459,4848,708(7)
    (PS at target)

       561,492
    4,929(4)
    (RSUs)

       317,82216,050(8)
    (PS at maximum)

    1,034,904
    3,090(5)
    (RSUs)

       199,24315,484(9)
    (PS at maximum)

       998,408
    1,019(6)
    (RSUs)

          65,705

    (1)
    The amount in this column is calculated by multiplying the closing market price of our common stock at the end of 20152017 ($64.4885.18 per share as of December 31, 2015)29, 2017) by the number of RSUs, performance shares ("PS")
    2016 Proxy Statement     |GRAPHIC 71

    Table of Contents

    EXECUTIVE COMPENSATION

      and corresponding dividend rights (and interest thereon) that will be paid in stock to the extent the underlying RSU's and PS's actually vest, listed for the specified officer.



    (2)
    This amount represents (i) the RSUs awarded in 20152017 that are described, with their vesting and release schedule, under "2015"Executive Compensation Components — Long-Term Incentives — RSUs" in the CD&A as follows: Mr. Brandt — 30,476; 22,064;

    80GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation

      Mr. Hatfield — 5,196;4,516; Mr. EdingtonBement — 4,156;3,012; Mr. Falck — 5,196;3,764; and Mr. Schiavoni — 6,928;5,516; and (ii) accrued dividend rights (and interest thereon) that will be paid in stock to the extent the underlying RSU's actually vest, as follows: Mr. Hatfield — 54 and Mr. Falck — 45.

    (3)
    This amount represents (i) the remaining RSUs awarded in 2016 as follows: Mr. Brandt — 436;19,629; Mr. Hatfield — 74;3,792; Mr. EdingtonBement — 59;1,785; Mr. Falck — 74;3,348; and Mr. Schiavoni — 198.

    (3)
    This amount represents the one-time special Retention Grant of RSUs awarded to Mr. Brandt in 2012. Under the terms of this grant, Mr. Brandt may, depending upon Company performance, receive up to 84,362 RSUs if he remains employed by the Company through December 31, 2016 (the "Receipt Date"). Mr. Brandt will receive 67,489 shares (the "Target Grant") if the Company's average return on equity over the period from December 19, 2012 until the Receipt Date (the "Performance Period") meets or exceeds 8.75% (the "Target ROE"). In addition, the Committee may, in its discretion award Mr. Brandt up to another 25% of the Target Grant (for a maximum total of 84,362 shares) based upon the Committee's evaluation of Mr. Brandt's overall leadership during the Performance Period. If the Company's average return on equity over the Performance Period is less than the Target ROE, Mr. Brandt will receive 75% of the Target Grant (50,617 shares). The table reflects the Target Grant amount plus 8,539 additional RSUs resulting from notional dividends4,908; and (ii) accrued dividend rights (and interest thereon) that will be paid in stock.stock to the extent the underlying RSU's actually vest, as follows: Mr. Brandt — 548; Mr. Hatfield — 106; Mr. Bement — 50; Mr. Falck — 94; and Mr. Schiavoni — 274. The 2016 RSUs vest and are released in 25% increments beginning on February 17, 2017, so they will be fully vested on February 20, 2020.

    (4)
    This amount represents (i) the remaining RSUs awarded in 2015 as follows: Mr. Brandt — 15,238; Mr. Hatfield — 2,598; Mr. Bement — 1,212; Mr. Falck — 2,598; and Mr. Schiavoni — 3,464; and (ii) accrued dividend rights (and interest thereon) that will be paid in stock to the extent the underlying RSU's actually vest, as follows: Mr. Brandt — 669; Mr. Hatfield — 114; Mr. Bement — 53; Mr. Falck — 114; and Mr. Schiavoni — 304. The 2015 RSUs vest and are released in 25% increments beginning on February 19, 2016, so they will be fully vested on February 20, 2019.

    (5)
    This amount represents (i) the remaining RSUs awarded in 2014 as follows: Mr. Brandt — 25,848;8,616; Mr. Hatfield — 4,620;1,540; Mr. EdingtonBement — 3,078;616; Mr. Falck — 4,620;1,540; and Mr. Schiavoni — 4,620;1,540; and (ii) accrued dividend rights (and interest thereon) that will be paid in stock to the extent the underlying RSU's actually vest, as follows: Mr. Brandt — 865;516; Mr. Hatfield — 309;184; Mr. EdingtonBement — 103;37; Mr. Falck — 155;92; and Mr. Schiavoni — 309.184. The 2014 RSUs vest and are released in 25% increments beginning on February 20, 2015, so they will be fully vested on February 20, 2018.

    (5)(6)
    This amount represents (i) the remaining RSUs awarded in 2013 as follows: Mr. Brandt — 16,372; Mr. Hatfield — 2,864; Mr. Edington — 2,048; Mr. Falck — 2,864; and Mr. Schiavoni — 2,864; and (ii) accrued dividend rights (and interest thereon) that will be paidretired in stock as follows: Mr. Brandt — 863; Mr. Hatfield — 302; Mr. Edington — 216; Mr. Falck — 151; and Mr. Schiavoni — 226. The 2013 RSUs vest and are released in 25% increments beginning on February 20, 2014, so they will beMarch 2017. Upon his retirement, he became fully vested on February 17, 2017.

    (6)
    This amount represents (i) the remaining RSUs awarded in 2012 as follows: Mr. Brandt — 8,546; Mr. Hatfield — 1,188; Mr. Edington — 1,188; Mr. Falck — 1,662; and Mr. Schiavoni — 950; and (ii) accrued dividend rights (and interest thereon) that will be paid in stock as follows: Mr. Brandt — 617; Mr. Hatfield — 171; Mr. Edington — 171; Mr. Falck — 120; and Mr. Schiavoni — 69. The 2012 RSUs vest and are released in 25% increments beginning on February 20, 2013, so they will be fully vested on February 19, 2016.all outstanding RSU grants.

    (7)
    This amount represents: (i) the 20152017 Performance Shares — SEC rules require us to assume a number of shares equal to the target (100% of Base Grant) payout level of these performance shares, although the actual number of shares awarded, if any, will not be determined until after the end of the performance period, which ends on December 31, 2017;2019; and (ii) accrued dividend rights (and interest thereon) that will be paid in stock to the extent the underlying performance shares actually vest and are paid out, as follows: Mr. Brandt — 1,066;793; Mr. Hatfield — 182;162; Mr. Bement — 108; Mr. Edington — 145;72; Mr. Falck — 182;135; and Mr. Schiavoni — 242.198. The 20152017 Performance Shares are described with their vesting schedule under "2015"Executive Compensation Components — Long-Term Incentives — Performance Shares" in the CD&A.

    (8)
    This amount represents: (i) the performance shares issued in 20142016 — SEC rules require us to assume a number of shares equal to the maximum (200% of the Base Grant) payout level of these performance shares, although the actual number of shares awarded, if any, will not be determined until after the end of the performance period, which ends on December 31, 2016;2018; and (ii) accrued dividend rights (and interest thereon) that will be paid in stock to the extent the underlying performance shares actually vest and are paid out, as follows: Mr. Brandt — 5,636;4,388; Mr. Hatfield — 1,006;848; Mr. Bement — 399; Mr. Edington — 671;598; Mr. Falck — 1,006;748; and Mr. Schiavoni — 1,006.1,097. If the 20142016 performance share grant pays at the target (100%
    72     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

      of Base Grant) level, including dividends and interest thereon payable in stock, the amounts would be as follows:

    NAME
    UNITS AT
    TARGET
    (#)

    PAYOUT
    VALUE
    ($)

    Donald E. Brandt

    44,9402,897,732

    James R. Hatfield

    8,025517,452

    Randall K. Edington

    5,349344,904

    David P. Falck

    8,025517,452

    Mark A. Schiavoni

    8,025517,452
    NAME
    UNITS AT
    TARGET
    (#)

    PAYOUT
    VALUE
    ($)

    Donald E. Brandt

    41,4523,530,881

    James R. Hatfield

    8,008682,121

    Robert S. Bement

    3,769321,044

    Randall K. Edington

    5,653481,523

    David P. Falck

    7,066601,882

    Mark A. Schiavoni

    10,365882,891

      The 20142016 performance shares have a performance period beginning on January 1, 20142016 and ending on December 31, 2016;2018; however, the payout, if any, will not be determined until February 20172019 for the portion tied to TSR and October 20172019 for the portion tied to the six operational performance metrics. These are the dates the Company anticipates that we will have the information necessary to determine whether, and to what extent, these metrics have been met.

    (9)
    This amount represents the performance shares issued in 2013.2015. The performance period for these performance shares ended December 31, 2015;2017; however, the payout was not determined until February 20162018 for the portion tied to TSR and the payout, if any, for the portion tied to the six operational performance metrics will not be determined until October 2016,2018, which is when the Company anticipates that we will have the information necessary to determine whether, and to what extent, the six performance metrics were met. SEC rules require us to (i) assume a number of shares equal to the maximum (200% of Base Grant) payout level for the 20132015 performance shares; and (ii) accrued dividend rights (and interest thereon) that will be paid in stock to the extent the underlying performance shares actually vest and are paid out, as follows: Mr. Brandt — 8,435;6,542; Mr. Hatfield — 1,476;1,115; Mr. Bement — 521; Mr. Edington — 1,054;892; Mr. Falck — 1,476;1,115; and

    2018 Proxy Statement     |GRAPHIC 81


    Table of Contents

    Executive Compensation

      Mr. Schiavoni — 1,476.1,487. If the 20132015 performance share grant pays at the target (100% of Base Grant) level, including dividends and interest thereon payable in stock, the amounts would be as follows:

    NAME
    UNITS AT
    TARGET
    (#)

    PAYOUT
    VALUE
    ($)

    NAME
    UNITS AT
    TARGET
    (#)

    PAYOUT
    VALUE
    ($)

    Donald E. Brandt

    44,2312,852,015

    Donald E. Brandt

    40,5193,451,409

    James R. Hatfield

    7,742499,204

    James R. Hatfield

    6,908588,423

    Randall K. Edington

    5,529356,510

    Robert S. Bement

    3,224274,621

    David P. Falck

    7,742499,204

    Randall K. Edington

    5,526470,704

    Mark A. Schiavoni

    7,742499,204

    David P. Falck

    6,908588,423

    Mark A. Schiavoni

    9,209784,423

    Option Exercises and Stock Vested
     

    STOCK AWARDS

    NAME

    NUMBER OF SHARES
    ACQUIRED ON VESTING
    (#)(1)
    VALUE REALIZED
    ON VESTING
    ($)(2)

    Donald E. Brandt

    109,9709,020,587

    James R. Hatfield

    19,7571,620,485
    ​​​​

    Robert S. Bement

    8,200672,897

    Randall K. Edington

    21,4931,774,574
    ​​​​

    David P. Falck

    19,4351,595,145

    Mark A. Schiavoni

    20,6401,689,979

    STOCK AWARDS

    NAME

    NUMBER OF SHARES
    ACQUIRED ON VESTING
    (#)(1)
    VALUE REALIZED
    ON VESTING
    ($)(2)

    Donald E. Brandt

    111,9277,327,599

    James R. Hatfield

    17,7421,161,000
    ​​​​

    Randall K. Edington

    15,280998,933

    David P. Falck

    22,4471,469,046
    ​​​​

    Mark A. Schiavoni

    15,123989,450
    2016 Proxy Statement     |GRAPHIC 73

    Table of Contents

    EXECUTIVE COMPENSATION
    (1)
    The amount in this column consists of: (i) RSUs that were granted to all of the Named Executive OfficersNEOs in February 2016 that vested and were released in part on February 17, 2017 as follows: Mr. Brandt — 6,543; Mr. Hatfield — 1,264; Mr. Bement — 595; Mr. Edington — 893; Mr. Falck — 1,116; and Mr. Schiavoni — 1,636; dividend rights (and interest thereon) payable in stock earned on RSUs granted in February 2016 and released in part on February 17, 2017 as follows: Mr. Brandt — 108; Mr. Hatfield — 21; Mr. Bement — 10; Mr. Edington — 15; Mr. Falck — 19; and Mr. Schiavoni — 27; (ii) RSUs that were granted to all of the NEOs in February 2015 that vested and were released in part on February 17, 2017 as follows: Mr. Brandt — 7,619; Mr. Hatfield — 1,299; Mr. Bement — 606; Mr. Edington — 1,039; Mr. Falck — 1,299; and Mr. Schiavoni — 1,732; dividend rights (and interest thereon) payable in stock earned on RSUs granted in February 2015 and released in part on February 17, 2017 as follows: Mr. Brandt — 253; Mr. Hatfield — 43; Mr. Bement — 20; Mr. Edington — 34; Mr. Falck — 43; and Mr. Schiavoni — 115; (iii) RSUs that were granted to all of the NEOs in February 2014 that vested and were released in part on February 20, 201517, 2017 as follows: Mr. Brandt — 8,616; Mr. Hatfield — 1,540; Mr. Bement — 616; Mr. Edington — 1,026; Mr. Falck — 1,540; and Mr. Schiavoni — 1,540; dividend rights (and interest thereon) payable in stock earned on RSUs granted in February 2014 and released in part on February 20, 201517, 2017 as follows: Mr. Brandt — 155;429; Mr. Hatfield — 55;153; Mr. Bement — 31; Mr. Edington — 18;51; Mr. Falck — 28;77; and Mr. Schiavoni — 55; (ii)153; (iv) RSUs that were granted to all of the Named Executive OfficersNEOs in February 2013 that vested and were released in part on February 20, 201517, 2017 as follows: Mr. Brandt — 8,186; Mr. Hatfield — 1,432; Mr. Bement — 614; Mr. Edington — 1,024; Mr. Falck — 1,432; and Mr. Schiavoni — 1,432; dividend rights (and interest thereon) payable in stock earned on RSUs granted in February 2013 and released in part on February 20, 201517, 2017 as follows: Mr. Brandt — 296;545; Mr. Hatfield — 103;191; Mr. Bement — 41; Mr. Edington — 74;136; Mr. Falck — 52;95; and Mr. Schiavoni — 52; (iii)191; (v) 2,008 RSUs that were granted to all of the Named Executive OfficersMr. Edington in February 2012 that vested and were released in part on February 20, 2015 as follows: Mr. Brandt — 8,546; Mr. Hatfield — 1,188;2017; 2,679 RSUs granted to Mr. Edington — 1,188;in February 2016; 2,078 RSUs granted to Mr. Falck — 1,662; andEdington in February 2015; 1,026 RSUs granted to Mr. Schiavoni — 950;Edington in February 2014; dividend rights (and interest thereon) payable in stock earned on those RSUs grantedconsisting of 84 on the 2016 RSUs, 130 on the 2015 RSUs; and 97 on the 2014 RSUs, in February 2012 and released on February 20, 2015 as follows: Mr. Brandt — 465; Mr. Hatfield — 129; Mr. Edington — 129; Mr. Falck — 90; and Mr. Schiavoni — 52; (iv) RSUs that were granted to the named Executive Officers in February 2011,all cases that vested and were released in part on February 20, 2015 as follows: Mr. Brandt — 8,991; Mr. Hatfield — 1,499; Mr. Edington — 1,499; Mr. Falck — 2,098; and Mr. Schiavoni — 1,199; dividend rights (and interest thereon) payable in stock earned on RSUs granted in February 2011 and released on February 20, 2015 as follows: Mr. Brandt — 659; Mr. Hatfield — 220; Mr. Edington — 220; Mr. Falck — 154; and Mr. Schiavoni — 176; (v) Supplemental RSUs that were granted to all of the Named Executive Officers in February 2011 and that vested in part on February 13, 2015 (but were not released) (the "February Supplemental RSUs") as follows: Mr. Brandt — 5,395; Mr. Hatfield — 1,499; Mr. Falck — 1,499; and Mr. Schiavoni — 1,499;on March 22, 2017 (vi) additional RSUs resulting from notional dividends on the Supplementalone-time award of supplemental grants of RSUs that were granted in February 2011 for performance prior to

    82GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation

      2011 and further described below (the "Supplemental RSUs"), that vested, but were not released, on the following dates in 2015:2017:

    NAME
    FEBRUARY 13
    MARCH 2
    JUNE 1
    SEPTEMBER 1
    DECEMBER 1
    NAME
    MARCH 1
    JUNE 1
    SEPTEMBER 1
    DECEMBER 1

    Donald E. Brandt

    919239248264256

    Donald E. Brandt

    216201201212

    James R. Hatfield

    25567697372

    James R. Hatfield

    60565660

    Randall K. Edington

    0132139147143

    Robert S. Bement

    60565660

    David P. Falck

    25567697372

    Randall K. Edington

    120

    Mark A. Schiavoni

    25567697372

    David P. Falck

    60565660

    Mark A. Schiavoni

    60565660

      (The Supplemental RSUs vested 50% on February 15, 2013, 25% on February 14, 2014, and 25% on February 13, 2015. The Supplemental RSUs are not released to the recipient until the recipient's retirement, death, disability or separation of employment from the Company. Mr. Edington's vested Supplemental RSUs were released in March 2017 when he retired); (vii) performance shares that were granted to all of the Named Executive OfficersNEOs in February 2012,2014, which were based on a performance period of January 1, 20122014 to December 31, 2014,2016, and which were released in 20152017 when the Company had the information needed to determine whether, and to what extent, the applicable performance criteria were met, as follows: performance shares related to TSR were released on February 17, 201521, 2017 as follows: Mr. Brandt — 27,151;38,036; Mr. Hatfield — 3,771;6,792; Mr. Bement — 2,718; Mr. Edington — 3,771;4,527; Mr. Falck — 5,279;6,792; and Mr. Schiavoni — 3,017;6,792; dividend rights (and interest thereon) payable in stock on the performance shares released on February 17, 201521, 2017 as follows: Mr. Brandt — 2,992;3,738; Mr. Hatfield — 416;668; Mr. Bement — 267; Mr. Edington — 416;445; Mr. Falck — 582;668; and Mr. Schiavoni — 332;668; and performance shares related to the six operational performance metrics were released on October 20, 201517, 2017 as follows: Mr. Brandt — 34,085;30,959; Mr. Hatfield — 4,734;5,528; Mr. Bement — 2,212; Mr. Edington — 4,734;3,685; Mr. Falck — 6,627;5,528; and Mr. Schiavoni — 3,787;5,528; and dividend rights (and interest thereon) payable in stock on the performance shares released on October 20, 201517, 2017 as follows: Mr. Brandt — 4,464;3,327; Mr. Hatfield — 620;594; Mr. Bement — 238; Mr. Edington — 620;396; Mr. Falck — 868;594; and Mr. Schiavoni — 496.

    594; and (vii) accrued notional dividends on the 2012 special performance-linked retention grant of RSUs granted to Mr. Brandt (the "2012 Brandt RSU Award") — 781 in respect of the February 1, 2017 record date that were paid on March 1, 2017.

    (2)
    The values realized for the RSUs, Supplemental RSUs and the performance shares are calculated by multiplying the number of shares of stock or units released or vested by the market value of the common stock on the release or vesting date, which: (i) for the RSUs released on February 20, 201517, 2017 was $65.77;$78.70; (ii) for the Supplemental RSUs vested on February 13, 2015March 1, 2017 was $65.13;$82.40; (iii) for the Supplemental RSUs vested on March 2, 201522, 2017 was $62.86;$83.66; (iv) for the Supplemental RSUs vested on June 1, 20152017 was $60.91;$89.03; (v) for the Supplemental RSUs vested on September 1, 20152017 was $58.01;$89.86; (vi) for the Supplemental RSUs vested on December 1, 20152017 was $63.52;$91.01; (vii) for the performance shares released on February 17, 201521, 2017 was $64.97; and$79.77; (viii) for the performance shares released on October 20, 201517, 2017 was $65.74.$87.76; and (ix) for the accrued notional dividends on the 2012 Brandt RSU Award paid on March 1, 2017 was $82.40.

    2018 Proxy Statement     |GRAPHIC 83

    74     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    Pension Benefits
     

    The Pension Benefits table below includes estimates of the potential future pension benefits for each Named Executive OfficerNEO based on the actuarial assumptions used for financial reporting purposes, such as the life expectancy of each Named Executive OfficerNEO and his spouse and "discount rates."

    NAME
    PLAN NAME
    NUMBER OF YEARS
    CREDITED SERVICE
    (#)

    PRESENT VALUE OF
    ACCUMULATED
    BENEFITS
    ($)(1)

    PAYMENTS
    DURING LAST
    FISCAL YEAR
    ($)

    PLAN NAME
    NUMBER OF YEARS
    CREDITED SERVICE
    (#)

    PRESENT VALUE OF
    ACCUMULATED
    BENEFITS
    ($)(1)

    PAYMENTS
    DURING LAST
    FISCAL YEAR
    ($)

    Donald E. Brandt(2)Retirement Plan13383,8920Retirement Plan15474,5510
    Supplemental Plan139,146,4970Supplemental Plan1513,546,4650
    James R. Hatfield(3)Retirement Plan8148,8040Retirement Plan10202,4640
    Supplemental Plan82,179,1580Supplemental Plan103,256,4970
    Randall K. Edington(4)Retirement Plan9185,9250
    Robert S. Bement(4)Retirement Plan11234,2060
    Supplemental Plan94,370,7990Supplemental Plan112,517,9430
    Employment AgreementsN/A10,706,4870
    David P. Falck(5)Retirement Plan7132,5680
    Randall K. Edington(5)Retirement Plan100249,490(8)
    Supplemental Plan102,864,7892,904,156(8)
    Supplemental Plan71,660,2490Employment AgreementsN/A6,688,8358,017,441(8)
    Mark A. Schiavoni(6)Retirement Plan7134,7320
    David P. Falck(6)Retirement Plan9194,9410
    Supplemental Plan71,634,0050Supplemental Plan92,431,9140
    Mark A. Schiavoni(7)Retirement Plan9192,3880
    Supplemental Plan92,651,6780

    (1)
    See Note 7 of the Notes to Consolidated Financial Statements in the 2015Pinnacle West/APS Annual Report on Form 10-K for the fiscal year ended December 31, 2017 for additional information about the assumptions used by the Company in calculating pension obligations.

    (2)
    The amounts shown are the present values of Mr. Brandt's accumulated benefits to be paid as an annuity and lump sum for the Retirement Plan and as an annuity to be paid under the Supplemental Plan, both at age 65, which is the earliest Mr. Brandt could retire with no reduction in benefits. See the following "Discussion of Pension Benefits."

    (3)
    The amounts shown are the present values of Mr. Hatfield's accumulated benefits to be paid as an annuity and lump sum for the Retirement Plan and as an annuity to be paid under the Supplemental Plan.

    (4)
    The amounts shown are the present values of Mr. Edington'sBement's accumulated benefits to be paid as an annuity and lump sum for the Retirement Plan and as an annuity to be paid under the Supplemental Plan.

    (5)
    The amounts shown are the present values of Mr. Edington's accumulated benefits to be paid as an annuity for the Retirement Plan, his employment agreements, and as an annuity for the Supplemental Plan. Mr. Edington's employment agreements are described in the narrative disclosure accompanying the Summary Compensation Table and the Grants of Plan-Based Awards table.

    (5)(6)
    The amounts shown are the present values of Mr. Falck's accumulated benefits to be paid as an annuity and lump sum for the Retirement Plan and as an annuity to be paid under the Supplemental Plan.

    (6)(7)
    The amounts shown are the present values of Mr. Schiavoni's accumulated benefits to be paid as an annuity and lump sum for the Retirement Plan and as an annuity to be paid under the Supplemental Plan.

    (8)
    The amounts shown reflect the following payments made to Mr. Edington during 2017: (i) a lump sum payment of $249,490 for the Retirement Plan on April 1, 2017; (ii) an annuity payment of $129,003 for the Supplemental Plan on October 1, 2017; (iii) a lump sum payment of $2,775,153 for the Supplemental Plan on October 1, 2017; (iv) an annuity payment of $301,202 for his employment agreements on October 1, 2017 and (v) a lump sum payment of $7,716,239 for his employment agreements on October 1, 2017. Mr. Edington's employment agreements are described in the narrative disclosure accompanying the Summary Compensation Table and the Grants of Plan-Based Awards table.
    2016 Proxy Statement     |GRAPHIC 75

    84GRAPHIC |      2018 Proxy Statement


    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    Discussion of Pension Benefits
     

    Retirement Plan and Supplemental Plan.    The Company's Retirement Plan is a tax-qualified, non-contributory retirement plan for salaried and hourly employees. The Supplemental Plan provides retirement benefits for key salaried employees, in addition to those provided under the Retirement Plan. The Supplemental Plan pays only the difference between the total benefit payable under the Supplemental Plan and the benefit payable under the Retirement Plan. As a result, an executive who participates in the Supplemental Plan does not receive duplicative benefits.

    Prior to April 1, 2003, benefits under the Retirement Plan and the Supplemental Plan (the "Traditional Formula Benefit") accrued in accordance with a traditional retirement plan formula based on average annual compensation and years of service (the "Traditional Formula"). Effective April 1, 2003, the Company changed the benefit accrual formula for both the Retirement Plan and the Supplemental Plan (the "Account Balance Benefit") to a retirement account balance formula (the "Account Balance Formula"). As part of the modification, all then current participants were able to elect to either (1) continue to earn benefits calculated under the Traditional Formula, or (2) earn benefits calculated (a) under the Traditional Formula for service through March 31, 2003, and (b) under the Account Balance Formula for service after that date. Mr. Brandt's benefits are calculated under the combined Traditional Formula/Account Balance Formula. Messrs. Hatfield's, Bement's, Edington's, Falck's and Schiavoni's benefits are calculated under the Account Balance Formula. Mr. Edington's benefits under the Supplemental Plan are calculated in accordance with his employment agreements with the Company, which are described in the narrative disclosure accompanying the Summary Compensation Table and the Grants of Plan-Based Awards table.

    Under the Traditional Formula of the Supplemental Plan, a participant's monthly benefit for life beginning at normal retirement age (age 65 or age 60 with 20 years of service) is equal to the following:

    3% of the participant's average monthly compensation multiplied by the participant's first 10 years of service, plus

    2% of the participant's average monthly compensation multiplied by the participant's next 15 years of service, minus

    benefits payable under the Retirement Plan.

    A participant's Traditional Formula Benefit under the Retirement Plan is a monthly benefit for life beginning at normal retirement age and is equal to the participant's average monthly compensation multiplied by 1.65% for the first 33 years of service, plus 1% of average monthly compensation for each year of service credited in excess of 33 years. A participant's Traditional Formula Benefit begins when the participant reaches age 65 with 5 years of service or age 60 with 33 years of service. The maximum Traditional Formula Benefit a participant may receive under both the Retirement Plan and the Supplemental Plan is a monthly benefit of 60% of the participant's average monthly compensation.

    Under both the Supplemental Plan and the Retirement Plan, a participant may elect to begin receiving the Traditional Formula Benefit after attaining early retirement age, which is defined as age 55 with 10 years of service. The Traditional Formula Benefit of an individual who makes this election is reduced to reflect the early commencement of benefits. Under the Supplemental Plan, the reduction equals 3% per year for each year for which the individual receives benefits prior to normal retirement and under the Retirement Plan, if the individual has more than

    2018 Proxy Statement     |GRAPHIC 85

    76     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    20 years of service, the reduction equals 3% per year for each year for which the individual receives benefits prior to normal retirement, and if the individual has less than 20 years of service, the benefit is actuarially reduced for each year for which the individual receives benefits prior to normal retirement. Mr.Messrs. Brandt, Hatfield and Bement currently qualifiesqualify for early retirement, but not normal retirement, under the Retirement Plan and the Supplemental Plan. Messrs. Hatfield, Edington,Mr. Falck currently qualifies for normal retirement under the Retirement Plan and the Supplemental Plan. Mr. Schiavoni dodoes not currently qualify for early or normal retirement under either the Supplemental Plan or the Retirement Plan.

    Under the Account Balance Formula, a notional account is established for each eligible participant and benefits are generally payable at termination of employment. The Company credits monthly amounts to a participant's account.

    Under the Supplemental Plan, Company credits are based on the following formula:

    AGE AT END OF PLAN YEAR
    PERCENT OF MONTHLY
    COMPENSATION CONTRIBUTION RATE
    (%)

    Less than 35

    12

    35-39

    14

    40-44

    16

    45-49

    20

    50-54

    24

    55 and over

    28

    Company credits under the Supplemental Plan stop at the end of the year in which a participant attains 25 years of service (the "25-Year Cap").

    Under the Retirement Plan, Company credits are based on the following formula:

    AGE PLUS WHOLE YEARS OF SERVICE AT
    END OF PLAN YEAR

    PERCENT OF MONTHLY
    COMPENSATION CONTRIBUTION RATE
    (%)

    Less than 40

    4

    40-49

    5

    50-59

    6

    60-69

    7

    70-79

    9

    80 and over

    11

    In addition, participants in the Retirement Plan on December 31, 2002 are eligible for up to 10 years of transition credits based on age and years of service (with the maximum transition credit being equal to 2.75% of average monthly compensation).

    For purposes of calculating the Traditional Formula Benefit and the Account Balance Benefit under the Retirement Plan, compensation consists solely of base salary up to $260,000,$270,000, including any employee contributions under the Company's 401(k) plan, flexible benefits plan and qualified transportation arrangement under Section 132(f) of the Code. Amounts voluntarily deferred under other deferred compensation plans, bonuses and incentive pay are not taken

    86GRAPHIC |      2018 Proxy Statement

    2016 Proxy Statement     |GRAPHIC 77

    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    deferred under other deferred compensation plans, bonuses, incentive pay and long-term equity awards are not taken into account under the Retirement Plan. The Supplemental Plan takes these amounts into account (with certain exceptions) plus base salary beyond the $260,000$270,000 limit. In addition, retention units (as described above in the Narrative Disclosure to Summary Compensation Table and Grants of Plan-Based Awards Table) are included in compensation under the Supplemental Plan.

    For purposes of the Traditional Formula under the Retirement Plan, the average monthly compensation is the average of the highest 36 consecutive months of compensation in the final 10 years of employment; under the Supplemental Plan, the average monthly compensation is the average of the highest 36 consecutive months of compensation during employment. For purposes of the Account Balance Formula, contributions are based on the participant's then current monthly compensation calculated as described above.

    A participant's years of service begin accruing on the date of employment. However, benefits do not vest until the completion of three-years of service. Under both the Retirement Plan and the Supplemental Plan, benefits are generally payable, as the participant elects, in the form of a level annuity, with or without survivorship, or a lump sum. However, Traditional Formula Benefits generally are not available as a lump sum, but are paid in the form of an annuity. Optional benefit forms are of relatively equal actuarial value under the Retirement Plan. Under the Supplemental Plan, the 50% joint and survivor benefit form is fully subsidized, and the other benefit forms are partially subsidized. The Supplemental Plan offers an optional five-year certain form of payment (payable in 60 monthly installments).

    Effective January 1, 2011, the Supplemental Plan was amended to reduce the Company credits for individuals who became participants on or after January 1, 2011 to the levels listed in the following table:

    AGE AT END OF PLAN YEAR
    PERCENT OF MONTHLY
    COMPENSATION CONTRIBUTION RATE
    (%)

    Less than 35

    8

    35-39

    9

    40-44

    10

    45-49

    12

    50-54

    15

    55 and over

    18

    In addition, individuals who became participants in the Supplemental Plan on or after January 1, 2011 are no longer entitled to receive a fully subsidized 50% joint and survivor annuity form of benefit, but the 25-Year Cap has been eliminated. Prior to the amendment, participants who were promoted to officer status were entitled to retroactive treatment as an officer for their entire period of employment. This feature has been eliminated for individuals promoted to officer status on or after January 1, 2011.

    78     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    Pursuant to Mr. Edington'sThe 2008 Agreement, the 2012 Supplemental Agreement as of December 31, 2013, the supplemental pension benefit amount calculated in accordance with the 2008 Agreement was increased by an amount equal to 5% of the benefit that would have otherwise been payable and as of December 31, 2014, the supplemental pension benefit amount was increased by an amount equal to 10% (inclusive of the preceding 5% increase) of the benefit that would have otherwise been payable. Pursuant to the 2014 Supplemental Agreement if Mr. Edington is actively employed withresulted in a total pension benefit (including the Company on June 30, 2016,benefit due under the Company's qualified plan and non-qualified plan) equal to 69.3% applied to Mr. Edington's existing supplemental pension benefit set forthfinal average wage to determine his lifetime benefit. These agreements are discussed in the 2008 Agreement as increased bynarrative disclosure accompanying the 2012 Supplemental Agreement, will increase by an amount equal to 5%Summary Compensation Table and the Grants of the benefit that would have otherwise been payable.Plan-Based Awards table.

    Benefits under the Retirement Plan are paid from a tax-exempt trust. Benefits under the Supplemental Plan are paid from the general assets of the Company.

    2018 Proxy Statement     |GRAPHIC 87


    Table of Contents

    Executive Compensation

    Nonqualified Deferred Compensation
     

    NAME
    EXECUTIVE
    CONTRIBUTIONS
    IN LAST
    FISCAL YEAR
    ($)(1)

    REGISTRANT
    CONTRIBUTIONS
    IN LAST
    FISCAL YEAR
    ($)

    AGGREGATE
    EARNINGS
    IN LAST
    FISCAL YEAR
    ($)(2)

    AGGREGATE
    WITHDRAWALS/
    DISTRIBUTIONS
    ($)

    AGGREGATE
    BALANCE
    AT LAST
    FISCAL YEAR
    END
    ($)(3)

    EXECUTIVE
    CONTRIBUTIONS
    IN LAST
    FISCAL YEAR
    ($)(1)

    REGISTRANT
    CONTRIBUTIONS
    IN LAST
    FISCAL YEAR
    ($)

    AGGREGATE
    EARNINGS
    IN LAST
    FISCAL YEAR
    ($)(2)

    AGGREGATE
    WITHDRAWALS/
    DISTRIBUTIONS
    ($)

    AGGREGATE
    BALANCE
    AT LAST
    FISCAL YEAR
    END
    ($)(3)

    Donald E. Brandt:

              

    DCP & 2005 Plan

    00109,05201,562,703326,4160158,62802,305,512

    Supplemental RSUs(4)

    00001,693,05100002,386,403

    James R. Hatfield:

              

    2005 Plan

    008,9800128,62431,962014,4750217,194

    Supplemental RSUs(4)

    0000470,5110000663,467

    Robert S. Bement:

         

    2005 Plan

    140,6220119,35301,682,375

    Supplemental RSUs(4)

    0000663,467

    Bement DCP Discretionary
    Credits(5)


    075,00081,62301,133,799

    Randall K. Edington:

              

    2005 Plan

    446,9300239,43203,429,752269,0190327,0221,393,6383,476,770

    Supplemental RSUs(4)

    0000940,3760001,322,0310

    Edington DCP Discretionary Credits(5)

    0300,0000167,8172,399,827

    Edington DCP Discretionary
    Credits(6)

    00219,589398,0652,730,943

    RSUs(7)

    0000677,812

    David P. Falck:

              

    Supplemental RSUs(4)

    0000470,5110000663,467

    Falck DCP Discretionary Credits(6)

    0042,2380560,411

    Falck DCP Discretionary Credits(8)

    0046,8770650,794

    Mark A. Schiavoni:

              

    2005 Plan

    55,803028,9170413,96793,475040,5720580,148

    Supplemental RSUs(4)

    0000470,5110000663,467

    (1)
    The amount of the executive contribution is solely from the voluntary deferral by the executive of the executive's designated compensation and does not include any separate Company contribution. These deferred amounts are included in the "Salary" and "Non-Equity Incentive Plan Compensation" columns in the Summary Compensation Table.

    (2)
    A portion of the amounts reported in this column is the above-market portion of interest accrued under the deferred compensation plan (also reported as compensation in the Summary Compensation Table), including: Mr. Brandt — $63,553;$90,786; Mr. Hatfield — $5,235;$8,069; Mr. Bement — $118,336; Mr. Edington — $237,530;$367,720; Mr. Falck — $26,019;$27,793; and Mr. Schiavoni — $16,865.$23,521.

    (3)
    The historical contributions of each Named Executive OfficerNEO to his aggregate balance at December 31, 2015,2017, including "market rate" interest (as defined by the SEC) from the date of each contribution, is as follows: Mr. Brandt — $1,166,306;$1,711,974; Mr. Hatfield — $106,545;$178,706; Mr. Bement — $1,334,579; Mr. Edington — $2,905,682;$2,502,104; Mr. Falck — $0; and Mr. Schiavoni — $365,859.$484,114. Of the totals in this column, the following amounts have been reported in the Summary Compensation Table in this Proxy Statement or in the Company's prior Proxy Statements: Mr. Brandt — $1,158,655;$1,787,539; Mr. Hatfield — $110,585;$188,408; Mr. Bement — $258,958; Mr. Edington — $3,172,609;$4,681,860; Mr. Falck — $112,690;$168,746; and Mr. Schiavoni — $248,445.$386,315.
    2016 Proxy Statement     |GRAPHIC 79

    88GRAPHIC |      2018 Proxy Statement


    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation
    (4)
    Supplemental RSUs were granted to each of the Named Executive OfficersNEOs in 2011 and vested over a four-year period and earned additional Supplemental RSU's resulting from notional dividends on the vested Supplemental RSU's.underlying awards. The amount in the "Aggregate Balance at Last Fiscal Year End" column is calculated by multiplying the closing market price of our common stock at the end of 20152017 ($64.4885.18 per share as of December 31, 2015)29, 2017) by the number of vested Supplemental RSUs. Mr. Edington's vested Supplemental RSUs were released in 2017, the year he retired. The amount in the "Aggregate Withdrawals/Distributions "column is the number of vested Supplemental RSUs released multiplied by the closing price of our common stock on the date of release ($86.85 per share as of September 25, 2017).The following table shows historical vesting by year:

     
    SUPPLEMENTAL
    RSUs

    NOTIONAL
    SUPPLEMENTAL
    RSUs

     
    2013
    2014
    2015
    2013
    2014
    2015

    Donald E. Brandt

    10,7905,3955,3951,3391,4121,926

    James R. Hatfield

    2,9981,4991,499372393536

    Randall K. Edington

    5,9945,99407451,290561

    David P. Falck

    2,9981,4991,499372393536

    Mark A. Schiavoni

    2,9981,4991,499372393536
     
    SUPPLEMENTAL
    RSUs

    NOTIONAL
    SUPPLEMENTAL
    RSUs

     
     
    2013
    2014
    2015
    2013
    2014
    2015
    2016
    2017

    Donald E. Brandt

    10,7905,3955,3951,3391,4121,926929830

    James R. Hatfield

    2,9981,4991,499372393536260232

    Robert S. Bement

    2,9981,4991,499372393536260232

    Randall K. Edington

    5,9945,99407451,290561518120

    David P. Falck

    2,9981,4991,499372393536260232

    Mark A. Schiavoni

    2,9981,4991,499372393536260232
    (5)
    The terms of the Bement DCP Discretionary Credits are discussed under "Discussion of Nonqualified Deferred Compensation — DCP and 2005 Plan" below.

    (6)
    The terms of the 2012 Edington DCP Discretionary Credits are also discussed under the narrative disclosure accompanying the Summary Compensation Table and Grants of Plan-Based Awards table.

      Pursuant to the 2014 Supplemental Agreement, the Company granted the 2014 Edington DCP Discretionary Credits to Mr. Edington. Amounts paid to Mr. Edington underThe $500,000 of the 2014 Edington DCP Discretionary Credits will bethat vested 180 days after Mr. Edington's retirement from APS in March 2017 have been included in the Summary Compensation Table whensince the performance condition iswas met. The terms of the 2014 Edington DCP Discretionary Credits are also discussed in the narrative disclosure accompanying the Summary Compensation Table and Grants of Plan-Based Awards table.



      (7)
      Mr. Edington's RSUs vested in March 2017 when he retired. These RSUs will be released in accordance with the vesting schedule associated with each RSU grant. The amount in the "Registrant Contributions in"Aggregate Balance at Last Fiscal Year"Year End" column is calculated by multiplying the closing market price of this table for Mr. Edington represents $300,000our common stock on March 22, 2017 ($83.66 per share) by the number of the 2014 Edington DCP Discretionary Credits that were provided to Mr. Edington as of January 1, 2015.

    vested RSUs.

    (6)(8)
    Pursuant to Mr. Falck's offer letter, the terms of which are described under "Discussion of Nonqualified Deferred Compensation — DCP and 2005 Plan" below, the Company granted the Falck DCP Discretionary Credits to Mr. Falck. Amounts paid to Mr. Falck under the DCP Discretionary Credits will be included in the Summary Compensation Table when the performance conditions are met.

    Discussion of Nonqualified Deferred Compensation
     

    DCP and 2005 Plan.    Effective January 1, 1992, the Company established The Pinnacle West Capital Corporation, Arizona Public Service Company, SunCor Development Company, and El Dorado Investment Company Deferred Compensation Plan (the "DCP"). Under the DCP, a participant who is an employee is allowed to defer up to 50% of annual base salary and up to 100% of year-end bonus, which would include awards under regular annual incentive plans, but not special incentive payments. A participant who is a member of the Board is allowed to defer up to 100% of the annual cash fees payable to the participant. Amounts deferred by participants are credited with interest at various rates in substantially the same manner as interest is credited pursuant to the 2005 Plan, as described below. Distributions may be made (1) within 60 days after the fifth year an amount was deferred, (2) on account of an unforeseen emergency, (3) on account of retirement after attaining age 65 with five years of service or after attaining age 55 with 10 years of service ("Retirement Benefit"), (4) on account of termination prior to retirement ("Termination Benefit"), (5) on account of disability, or (6) on account of death before termination of employment.

    The Retirement Benefit and Termination Benefit are payable in a lump sum or in 5, 10, or 15 equal annual installments, as elected by the participant. Other benefits are generally paid in a lump sum. The method of crediting interest on lump sum and installment payments under the DCP is substantially the same as the method used in the 2005 Plan, as described below.

    2018 Proxy Statement     |GRAPHIC 89


    Table of Contents

    Executive Compensation

    On December 15, 2004, the Board authorized the adoption of a new nonqualified deferred compensation plan for post-2004 deferrals (the "2005 Plan"). No future deferrals will be permitted under the DCP. The 2005 Plan, effective as of January 1, 2005, is based in large part on the DCP as described above. The 2005 Plan was adopted to comply with the requirements of Section 409A of the Code.

    80     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    Under the 2005 Plan, a participant who is an employee is allowed to defer up to 50% of the participant's base salary and up to 100% of the participant's bonus, including regular awards under annual incentive plans, but not special awards. A participant who is a member of the Board is allowed to defer up to 100% of the annual cash fees payable to the participant. Amounts deferred by participants are credited with interest at various rates, as described below. Deferral elections of base salary and director's fees must be made prior to the calendar year in which such base salary or director's fees will be paid. A deferral election with respect to a bonus must be made before the first day of the calendar year in which the bonus is earned. When making a deferral election, a participant also makes an election regarding the time and form of the participant's distributions from the 2005 Plan. Distributions from the 2005 Plan must be made in accordance with Section 409A of the Code. Distributions may be made (1) in January of the fifth year following the year in which an amount was deferred, (2) on account of an unforeseeable financial emergency, (3) either (i) termination of employment or (ii) the later of termination of employment or attainment of age 55, or (4) on account of death before termination of employment.

    In the event of termination of employment, attainment of age 55 or death, the benefit is payable in a lump sum or in 5, 10 or 15 equal annual installments, as elected by the participant. Benefits in the other circumstances are generally paid in a lump sum.

    The 2005 Plan provides for a single rate of interest that will be determined by the plan committee, but which rate shall in no event be less than the rate of interest equal to the 10-year U.S. Treasury Note rate as published on the last business day of the first week of October preceding a plan year. The plan committee set the rate at 7.5% for 2015.2017.

    Effective January 1, 2009, the Company amended the 2005 Plan to permit the Company, in its discretion, to award discretionary credits to participants. Discretionary credits generally will be paid at the time and in the form provided in the written award agreement.

    The Company agreed in Mr. Falck's offer letter to make a $350,000 discretionary credit award to Mr. Falck in 2009, pursuant to the 2005 Plan (the "Falck DCP Discretionary Credits"). The first $250,000 vested on July 29, 2014 and the remaining $100,000 will vestvested on July 29, 2016. The discretionary credit award earns interest in accordance with the 2005 Plan. The full amount of the discretionary credit award vests and becomes payable if the Company terminates Mr. Falck's employment without cause within two years following a change of control, or in the event of his death. If Mr. Falck terminates employment, for any reason other than those discussed above, prior to July 29, 2016, he forfeits the $100,000 discretionary credit award.

    The Company agreed in Mr. Edington's 2012 Supplemental Agreement to the 2012 Edington DCP Discretionary Credits. All of the 2012 Edington DCP Discretionary Credits vested on December 31, 2014. The Company also agreed in Mr. Edington's 2014 Supplemental Agreement to the 2014 Edington DCP Discretionary Credits. The full amount of the 2014 Edington DCP Discretionary Credits vest and become payable if the Company terminates Mr. Edington's employment without cause, or in the event of his death or disability. If Mr. Edington terminates employment, for any reason other than those discussed above, prior to June 30, 2016, he forfeits the 2014 Edington DCP Discretionary Credits. These awards are also described in the narrative disclosure accompanying the Summary Compensation Table and the Grants of Plan-Based Awards table.

    The Company made a discretionary credit award to Mr. Bement in 2008 pursuant to the 2005 Plan consisting of $350,000 as of December 17, 2008, $70,000 as of January 1, 2010 and an additional $70,000 on January 1 of each of the next four years thereafter (the "2008 Bement DCP Discretionary Credits"). The 2008 Bement DCP Discretionary Credits earn interest in accordance with the 2005 Plan. The 2008 Bement DCP Discretionary Credits vested on December 31, 2014 and will be payable to Mr. Bement following his termination from the Company in such form as elected by Mr. Bement.

    90GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation

    Additionally, the Company made a discretionary credit award to Mr. Bement in 2014 pursuant to the 2005 Plan consisting of $75,000 as of January 1, 2015 and an additional $75,000 on January 1 of each of the next four years thereafter (the "2014 Bement DCP Discretionary Credits" and together with the 2008 Bement DCP Discretionary Credits, the "Bement DCP Discretionary Credits"). The 2014 Bement DCP Discretionary Credits earn interest in accordance with the 2005 Plan. The full amount of the 2014 Bement DCP Discretionary Credits vest and become payable if, prior to December 31, 2018, the Company terminates Mr. Bement's employment without cause, or in the event of his death or disability. If Mr. Bement terminates employment, for any reason other than those discussed above, prior to December 31, 2018, he forfeits the 2014 Bement DCP Discretionary Credits.

    Participation in both the DCP and the 2005 Plan is limited to officers, the Company's senior management group and directors of the Company and participating affiliates. The Company's obligations under the DCP and the 2005 Plan are unfunded (except in the limited change of control circumstance discussed below) and unsecured.

    2016 Proxy Statement     |GRAPHIC 81

    Table of Contents

    EXECUTIVE COMPENSATION

    Potential Payments upon Termination or Change of Control
     

    This section describes the potential payments that each of the Named Executive OfficersNEOs could receive following termination of employment, including through death, disability, retirement, resignation, involuntary termination (with or without cause) or a change of control of the Company (each, a "Termination Event"). We describe plans, agreements, or arrangements under which each Named Executive OfficerNEO could receive payments following a Termination Event, excluding those that do not discriminate in favor of our executive officers and that are available generally to all salaried employees and awards that are already vested ("Termination Plans"). The description of payments to the Named Executive OfficersNEOs under the various Termination Event scenarios described in this section are not intended to affect the Company's obligations to the Named Executive Officers.NEOs. Those obligations are subject to, and qualified by, the contracts or arrangements giving rise to such obligations. Unless we note otherwise, the discussion below assumes that any Termination Event took place on December 31, 20152017 for each Named Executive Officer.NEO.

    The Company does not have a severance plan that covers the Named Executive Officers.NEOs. We also do not have traditional severance agreements or arrangements with our Named Executive Officers.NEOs. We do have Change of Control Agreements, which are discussed below.

    In addition to the termination payments set forth below, the Named Executive OfficersNEOs would also receive a full distribution under the 2005 Plan (except in the case of the Falck DCP Discretionary Credits and the Edington DCP Discretionary Credits, which are discussed separately below) and pension benefits. Amounts payable to Messrs. Brandt, Hatfield, Bement, Edington, Falck and Schiavoni under the 2005 Plan are set forth in the Nonqualified Deferred Compensation table, which also shows which part of the payment is interest paid by the Company and which part is the executive's contribution.

    With respect to pension benefits, the amounts that each of the Named Executive OfficersNEOs would receive under the Supplemental Plan in the event of a Termination Event are set forth in the Pension Benefits table; however, assuming that the Named Executive OfficerNEO (excluding Mr. Edington who retired in March 2017) had died on December 31, 2015,2017, the amounts payable under the Supplemental Plan, (and in the case of Mr. Edington, under the Supplemental Plan and his employment agreements), would have been as follows: Mr. Brandt — $8,463,743;$11,379,622; Mr. Hatfield — $1,836,488;$2,662,223; Mr. EdingtonBement — $14,222,321;$2,056,350; Mr. Falck — $1,549,787;$2,258,009; and Mr. Schiavoni — $1,490,275.$2,379,438. These amounts are based on the following assumptions: (1) the Traditional Formula Benefit is paid in the form of a monthly annuity to the Named Executive Officer'sNEO's spouse for life following his death and benefit payments commence immediately;immediately and (2) the Account Balance Benefit is paid in the form of an

    2018 Proxy Statement     |GRAPHIC 91


    Table of Contents

    Executive Compensation

    immediate lump sum to his spouse;spouse. Messrs. Brandt, Hatfield and (3) in the case of Mr. Edington, 50% of the benefit is paid as an annuity and 50% of the benefit is paid as a lump sum to his spouse as provided in his employment agreements. Mr. BrandtBement would have received $10,192,633$13,988,527, $3,256,497 and $2,517,943, respectively, in the event of a Termination Event other than death due to histheir qualification for early retirement on December 31, 2015,2017, and this amount isthese amounts are based on the assumption that the benefit would be payable as a monthly annuity beginning on January 1, 2016.2018.

    The Falck DCP Discretionary Credits and theunvested 2014 EdingtonBement DCP Discretionary Credits would trigger a payment in connection with certain Termination Events, which are identified below. The agreements areagreement is discussed in the narrative disclosure accompanyingDiscussion of Nonqualified Deferred Compensation.

    With respect to the Summaryperformance share awards, the recipient must remain employed with the Company throughout the performance period, unless the recipient meets any of the following exceptions, which would trigger a payment in connection with those certain Termination Events. In the case of the recipient's retirement while qualifying for Early Retirement or Normal Retirement (the "Retirement Qualified Employee") under the Retirement Plan, the employee is deemed to have been employed through the end of the performance period (with payout based on actual performance results). In the case of the recipient's retirement after reaching age 60 with five years of service, but not otherwise qualifying for Early Retirement or Normal Retirement under the Retirement Plan (a "Late Career Employee"), any performance share payout will vest pro-rata based on the number of days the recipient was employed during the performance period compared to the total number of days in the period. In the event the recipient is terminated for cause (regardless of the recipient's retirement date), the recipient shall not be deemed to have been employed through the end of the performance period and will forfeit the right to receive any payout. In the event of the death or disability of a Retirement Qualified Employee or a Late Career Employee, the employee is deemed to have been employed through the end of the performance period (with payout based on actual performance results). In the event the recipient's employment is terminated without cause during the performance period, the CEO in his discretion and with the Committee's approval may determine if, to what extent, and when, any unvested portion of the grant may vest. The 2017 Performance Shares contain confidentiality protections that apply during employment and survive termination, and non-competition and employee solicitation restrictions that survive for a period of one year following termination of employment.

    With respect to RSUs, the recipient must remain employed with the Company through the applicable vesting date, unless the recipient meets any of the following exceptions, which would trigger a payment in connection with those certain Termination Events. If a Retirement Qualified Employee retires, the RSUs will fully vest and will be payable on the dates and in the percentages specified in the vesting schedule. If a Retirement Qualified Employee or a Late Career Employee dies or becomes disabled before the end of the vesting period, any outstanding RSUs will fully vest and will be payable no later than March 15 of the year following the year in which the event occurs. If a Late Career Employee retires, the recipient will receive a pro-rata payout of the portion that would have released on the next vesting date based on the number of days the recipient was employed from the last vesting date. In the event a recipient is terminated for cause, any award the recipient would otherwise be entitled to receive following the date of termination is forfeited. In the event a recipient is terminated without cause, the CEO in his discretion and with the Committee's approval may determine if, and to what extent, any unvested portion of the grant will vest. The RSUs contain confidentiality protections that apply during employment and survive termination, and non-competition and employee solicitation restrictions that survive for a period of one year following termination of employment.

    92GRAPHIC |      2018 Proxy Statement

    82     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    Compensation TableAs described in the next paragraph, if a recipient's rights are adequately protected, a change of control will not result in any acceleration of a recipient's performance shares or RSUs. However, if a change of control occurs and the Grantsconditions of Plan-Based Awards tablethe following paragraph are not met, immediately prior to the change of control, the RSUs and performance shares will convert to either cash or stock, at the election of the recipient, and shall immediately vest. In converting the performance shares, the recipient will receive the number of shares of stock or the cash equivalent that would have been earned at the target level of performance, unless the Committee determines that a higher level of attained performance is reasonably ascertainable as of a specified date prior to the closing of the change of control transaction. The dividend equivalent awards will be paid in cash or stock as determined in accordance with the applicable award agreement.

    Prior to a change of control, the Board may determine that no change of control shall be deemed to have occurred or that some or all of the enhancements to the rights of the recipient shall not apply to specified awards. The Board may exercise such override authority only if, before or immediately upon the occurrence of the specified event that would otherwise constitute a change of control, the Board reasonably concludes in good faith, that: (1) recipients holding awards affected by action of the Board override shall be protected by legally binding obligations of the Company or the surviving entity or the parent thereof because such awards (A) shall remain outstanding following consummation of all transactions involved in or contemplated by such change of control, (B) shall be assumed and adjusted by the surviving entity resulting from such transactions or the parent thereof, or (C) shall be exchanged for new awards issued by the surviving entity resulting from such transaction or the parent thereof; and (2) changes in the Discussionterms of Nonqualified Deferred Compensation.the award resulting from such transactions will not materially impair the value of the awards to the participants or their opportunity for future appreciation in respect of such awards.

    The Company has entered into identical Change of Control Agreements with each of its executive officers, including each of the Named Executive Officers.NEOs. The Company believes that these agreements provide stability for its key management in the event the Company experiences a change of control. The agreements contain a "double-trigger" that provides for certain payments if, during the two-year period following a change of control of the Company (the "first trigger"), the Company terminates the officer's employment for any reason other than death, disability or cause or the executive terminates his or her own employment following a significant and detrimental change in the executive's employment (the "second trigger"). In case of an officer's retirement, death or disability, no payments are made under the officer's Change of Control Agreement, except for the payment of accrued benefits; however, if the officer dies following the officer's receipt of a second trigger termination notice, the officer's estate will receive the change of control payments the officer would have received if the officer had survived. Pursuant to the Change of Control Agreement, each of the Named Executive OfficersNEOs is obligated to hold in confidence any and all information in his possession as a result of his employment, during and after the Named Executive Officer'sNEO's employment with the Company is terminated.

    The termination payment, if required, is an amount equal to 2.99 times the sum of the executive's annual salary at the time of the change of control plus the annual bonus (including incentive plan payments), as determined by an average over the last four-years preceding termination. In addition, the executive is entitled to continued medical, dental, and group life insurance benefits at a shared cost until the end of the second year following the calendar year of termination. Outplacement services are also provided. The executive officer may also be entitled to the acceleration of benefits as set forth in the 2012 Plan, the 2007 Long-Term Incentive Plan, or any related award agreement. If the limitations described in Section 280G of

    2018 Proxy Statement     |GRAPHIC 93


    Table of Contents

    Executive Compensation

    the Code are exceeded, the Company will not be able to deduct a portion of its payments. In addition, if these limitations are exceeded, Section 4999 of the Code imposes an excise tax on all or part of the total payments. In certain of the agreements, an additional gross-up payment equal to the excise tax (plus any penalties and interest) imposed on or with respect to the total payments is provided.

    In May 2009, the Company determined that, on a going-forward basis, it would no longer provide excise tax gross-up payments in new and materially amended agreements with its Named Executive Officers.NEOs. In unusual circumstances where the Company believes that accommodations have to be made to recruit a new executive to the Company, limited reimbursement for taxes payable may be included in an executive's contract; but even in those circumstances, the excise tax gross-ups will be subject to a three-year sunset provision.

    A change of control under the Change of Control Agreement includes: (1) an unrelated third-party's acquisition of 20% or more of the Company's or APS's voting stock; (2) a merger or consolidation where either the Company or APS combines with any other corporation such that the Company's or APS's outstanding voting stock immediately prior to merger or consolidation represents less than 60% of the voting stock of the Company or APS immediately after the merger or consolidation, but excluding a merger or consolidation effected to implement a recapitalization in which no unrelated third-party acquires more than 20% of the voting stock of the Company or APS; (3) a sale, transfer, or other disposition of all or substantially all of the assets of the Company or APS to an unrelated third-party; or (4) the case where the

    2016 Proxy Statement     |GRAPHIC 83

    Table of Contents

    EXECUTIVE COMPENSATION

    composition of either the Board of the Company or of APS changes such that the members of the Board of the Company (the "Company Incumbent Board") or of APS (the "APS Incumbent Board"), as of July 31, 2007 (and with respect to Messrs. Hatfield, Falck, and Schiavoni as of July 31, 2008) no longer comprises at least two-thirds of the Company's or APS's Board of Directors. For purposes of this later provision, a person elected to either Board is treated as a member of the Company Incumbent Board or APS Incumbent Board if his or her nomination or election by shareholders was approved by a two-thirds vote of the members then comprising the Company Incumbent Board or APS Incumbent Board, and it does not include anyone who became a director in an actual or threatened election contest relating to the election of directors.

    Each of the agreements terminates on December 31st of each year upon six months advance notice by the Company to the executive officer; if the six months advance notice is not given, the agreements will continue for successive one-year periods until the notice is given. The Company is required to deposit into a trust sufficient funds to pay obligations under the DCP, 2005 Plan and the Supplemental Plan in the case of an actual or potential change of control.

    The following tables quantify the amounts that would have been payable to each Named Executive OfficerNEO if the indicated Termination Event had taken place on December 31, 2015.2017, and with respect to Mr. Edington, the table reflects amounts resulting from his retirement in March 2017. In the tables:

    We assume full vesting of outstanding performance shares (at the target level), RSUs and a pro-rata portion of the Retention Grant (in the case of Mr. Brandt)2017 CEO Performance-Contingent Award upon a change of control. The performance shares, RSUs and RSUs (excluding the Retention Grant)2017 CEO Performance-Contingent Award for the named Executive OfficersNEOs vest upon a change of control whether or not there is a subsequent termination of employment (subject however, to the Board's ability to override the vesting), plus, where applicable, dividend equivalents. We also assume full vesting

    94GRAPHIC |      2018 Proxy Statement


    Table of $100,000 plus interest of the Falck DCP Discretionary Credits because the Falck DCP Discretionary Credits vest and become payable if the Company terminates Mr. Falck's employment without cause within two years following a change of control.Contents



    Executive Compensation
    Retirement benefits payable to Mr.Messrs. Brandt, Hatfield and Bement include full vesting of outstanding performance shares (at the target level) and RSUs, (excluding the Retention Grant), retirement benefits payable to Mr. Falck and Mr. Schiavoni include a pro-rata vesting of their outstanding performance shares (at the target level) and outstanding 2013 through 2015 RSUs, and retirement benefits payable to Mr. Edington include a pro-rata vesting of his outstanding performance shares (at the target level) and full vesting of outstanding 2012 through 2014 RSUs, plus, in all cases where applicable, dividend equivalents. Mr. Edington retired in March 2017 so this reflects actual amounts that were triggered upon his retirement.

    Death or disability benefits payable to Messrs. Brandt, Edington,Hatfield, Bement, Falck and Schiavoni include full vesting of outstanding performance shares (at the target level) and 2013 through 2015 RSUs, for Mr. Brandt a pro-rata portion$300,000 of the Retention Grant and $100,000 plus interest of the Falck DCP Discretionary Credits and the 2014 EdingtonBement DCP Discretionary Credits plus interest.interest and the 2017 CEO Performance-Contingent Award for Mr. Brandt.

    The amounts in the "All Other Termination Events" columns consist of payments(i) a payment upon termination without cause for Mr. Brandt andof $300,000 of the 2014 EdingtonBement DCP Discretionary Credits plus interest for Mr. EdingtonBement because the full amountremaining unvested $300,000 of the 2014 EdingtonBement DCP Discretionary Credits vestvests and become payable if the Company terminates Mr. Edington'sBement's employment without cause.cause; and (ii) a payment upon termination without cause of $2,000,000 of the 2017 CEO Performance-Contingent Award for Mr. Brandt because $2,000,000 of the performance cash award becomes payable if the Company terminates Mr. Brandt's employment without cause prior to March 1, 2018, subject to the Committee determining that the ROE condition was met.
    84     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATION

    Subject to the foregoing, the following tables describe the amounts that would have been payable to each Named Executive OfficerNEO if a Termination Event had taken place on December 31, 2015:2017:

    Donald E. Brandt:

    COMPONENT OF PAY
    QUALIFYING
    TERMINATION
    OF EMPLOYMENT
    IN CONNECTION
    WITH A CHANGE
    OF CONTROL
    ($)

    DEATH OR
    DISABILITY
    ($)

    RETIREMENT
    ($)

    ALL OTHER
    TERMINATION
    EVENTS
    ($)

    Performance Shares

    9,868,897(1)6,855,2996,855,2990

    RSUs

    5,923,602(1)5,923,6026,160,5220

    2017 CEO Performance-Contingent Award

    4,000,000(1)4,000,000(2)0(2)2,000,000(2)

    Severance Benefits

    9,824,718000

    Present Value of Medical, Dental, and Life Insurance Benefits

    34,444000

    Outplacement Services

    10,000000

    TOTAL:

    29,661,66116,778,90113,015,8212,000,000
    (1)
    The Performance Shares, RSUs and the 2017 CEO Performance-Contingent Award are accelerated upon a change of control only if the Board does not exercise its override authority.

    (2)
    The terms of the 2017 CEO Performance-Contingent Award are discussed under "Executive Compensation Components — Long-Term Incentives — Supplemental Awards" in the CD&A.

    2018 Proxy Statement     |GRAPHIC 95


    Table of Contents

    COMPONENT OF PAY
    CHANGE OF
    CONTROL
    ($)

    DEATH OR
    DISABILITY
    ($)

    RETIREMENT
    ($)

    ALL OTHER
    TERMINATION
    EVENTS
    ($)

    Performance Shares

    8,220,2105,802,9775,802,9770

    RSUs

    9,281,1828,650,6075,874,7863,684,194

    Severance Benefits

    9,184,410000

    Present Value of Medical, Dental, and Life Insurance Benefits

    21,619000

    Outplacement Services

    10,000000

    Excise Tax Gross-Up

    7,587,580000

    TOTAL:

    34,305,00114,453,58411,677,7633,684,194

    Executive Compensation

    James R. Hatfield:

    COMPONENT OF PAY
    QUALIFYING
    TERMINATION
    OF EMPLOYMENT
    IN CONNECTION
    WITH A CHANGE
    OF CONTROL
    ($)

    DEATH OR
    DISABILITY
    ($)

    RETIREMENT
    ($)

    ALL OTHER
    TERMINATION
    EVENTS
    ($)

    Performance Shares

    1,860,975(1)1,360,0451,360,0450

    RSUs

    1,122,554(1)1,122,5541,168,7510

    Severance Benefits

    3,459,042000

    Present Value of Medical, Dental, and Life Insurance Benefits

    38,380000

    Outplacement Services

    10,000000

    Excise Tax Gross-Up

    2,219,089000

    TOTAL:

    8,710,0402,482,5992,528,7960
    (1)
    The Performance Shares and RSUs are accelerated upon a change of control only if the Board does not exercise its override authority.

    Robert S. Bement:

    COMPONENT OF PAY
     
     
    CHANGE OF
    CONTROL
    ($)

    ALL OTHER
    TERMINATION
    EVENTS
    ($)

    Performance Shares

    1,437,8420

    RSUs

      954,2410

    Severance Benefits

    3,024,0730

    Present Value of Medical, Dental, and Life Insurance Benefits

      40,5780

    Outplacement Services

    10,0000

    Excise Tax Gross-Up

      1,955,3470

    TOTAL:

    7,422,0810
    2016 Proxy Statement     |GRAPHIC 85
    COMPONENT OF PAY
    QUALIFYING
    TERMINATION
    OF EMPLOYMENT
    IN CONNECTION
    WITH A CHANGE
    OF CONTROL
    ($)

    DEATH OR
    DISABILITY
    ($)

    RETIREMENT
    ($)

    ALL OTHER
    TERMINATION
    EVENTS
    ($)

    Performance Shares

    989,441(1)766,140766,1400

    RSUs

    594,308(1)594,308620,6600

    Severance Benefits

    3,020,242000

    Present Value of Medical, Dental, and Life Insurance Benefits

    38,156000

    Outplacement Services

    10,000000

    Bement DCP Discretionary Credits

    093,172093,172

    Excise Tax Gross-Up

    1,831,273000

    TOTAL:

    6,483,4201,453,6201,386,80093,172
    (1)
    The Performance Shares and RSUs are accelerated upon a change of control only if the Board does not exercise its override authority.

    96GRAPHIC |      2018 Proxy Statement


    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    Randall K. Edington:

    COMPONENT OF PAY
    RETIREMENT
    ($)

    Performance Shares

    792,253

    RSUs

    677,812

    Severance Benefits

    0

    Present Value of Medical, Dental, and Life Insurance Benefits

    0

    Retiree Medical Benefits

    0

    Outplacement Services

    0

    Edington DCP Discretionary Credits

    0

    TOTAL:

    1,470,065
    COMPONENT OF PAY
    CHANGE OF
    CONTROL
    ($)

    DEATH OR
    DISABILITY
    ($)

    RETIREMENT
    ($)

    ALL OTHER
    TERMINATION
    EVENTS
    ($)

    Performance Shares

    1,038,450738,143367,7720

    RSUs

    721,023633,365 461,4070

    Severance Benefits

    5,173,552000

    Present Value of Medical, Dental, and Life Insurance Benefits

    29,9020 00

    Retiree Medical Benefits

    44,78043,129(Death)080,734

    80,734(Disability)

    Outplacement Services

    10,0000 00

    Edington DCP Discretionary Credits

    01,315,00001,315,000

    TOTAL:

    7,017,7072,729,637(Death)829,1791,395,734

     2,767,242(Disability)  

    David P. Falck:

    COMPONENT OF PAY
    CHANGE OF
    CONTROL
    ($)

    DEATH OR
    DISABILITY
    ($)

    RETIREMENT
    ($)

    ALL OTHER
    TERMINATION
    EVENTS
    ($)

    Performance Shares

    1,437,8421,014,192520,6140

    RSUs

    989,215866,583 256,3770

    Severance Benefits

    2,758,593000

    Present Value of Medical, Dental, and Life Insurance Benefits

    26,8150 00

    Outplacement Services

    10,000000

    Falck DCP Discretionary Credits

    107,500107,500(Death)00

     0(Disability)  

    TOTAL:

    5,329,9651,988,275(Death)776,9910

    1,880,775(Disability)
    COMPONENT OF PAY
    QUALIFYING
    TERMINATION
    OF EMPLOYMENT
    IN CONNECTION
    WITH A CHANGE
    OF CONTROL
    ($)

    DEATH OR
    DISABILITY
    ($)

    RETIREMENT
    ($)

    ALL OTHER
    TERMINATION
    EVENTS
    ($)

    Performance Shares

    1,682,365(1)1,168,605600,6230

    RSUs

    1,017,031(1)1,017,031390,4110

    Severance Benefits

    3,094,469000

    Present Value of Medical, Dental, and Life Insurance Benefits

    27,175000

    Outplacement Services

    10,000000

    TOTAL:

    5,831,0402,185,636991,0340
    (1)
    The Performance Shares and RSUs are accelerated upon a change of control only if the Board does not exercise its override authority.

    2018 Proxy Statement     |GRAPHIC 97

    86     GRAPHIC |2016 Proxy Statement

    Table of Contents

    EXECUTIVE COMPENSATIONExecutive Compensation

    Mark A. Schiavoni:

    COMPONENT OF PAY
    QUALIFYING
    TERMINATION
    OF EMPLOYMENT
    IN CONNECTION
    WITH A CHANGE
    OF CONTROL
    ($)

    DEATH OR
    DISABILITY
    ($)

    RETIREMENT
    ($)

    ALL OTHER
    TERMINATION
    EVENTS
    ($)

    Performance Shares

    2,388,969(1)1,713,967881,1410

    RSUs

    1,390,390(1)1,390,390499,0260

    Severance Benefits

    3,839,037000

    Present Value of Medical, Dental, and Life Insurance Benefits

    36,922000

    Outplacement Services

    10,000000

    Excise Tax Gross-Up

    2,848,361000

    TOTAL:

    10,513,6793,104,3571,380,1670
    COMPONENT OF PAY
    CHANGE OF
    CONTROL ($)

    DEATH OR
    DISABILITY
    ($)

    RETIREMENT
    ($)

    ALL OTHER
    TERMINATION
    EVENTS
    ($)

    Performance Shares

    1,578,1861,169,121572,1590

    RSUs

    1,051,554981,458281,4220

    Severance Benefits

    3,069,956000

    Present Value of Medical, Dental, and Life Insurance Benefits

    35,606000

    Outplacement Services

    10,000000

    Excise Tax Gross-Up

    2,219,270000

    TOTAL:

    7,964,5722,150,579853,5810

    (1)
    The Performance Shares and RSUs are accelerated upon a change of control only if the Board does not exercise its override authority.

    Pay Ratio

    As required by Item 402(u) of Regulation S-K, we are providing the annual disclosure of the ratio of the median employee's annual total compensation to the total annual compensation of Mr. Brandt, our CEO. For 2017 the median of the annual total compensation of all employees of our Company (other than our CEO) was $128,140 and the annual total compensation of our CEO, as reported in the Summary Compensation Table in this Proxy Statement, was $10,533,439. Based on this information and using the required calculation methodology defined in Item 402(u) of Regulation S-K, for 2017, the ratio of the annual total compensation of our CEO to our median employee's annual total compensation was 82 to 1.

    To identify the median employee from our employee population, as well as to determine the annual total compensation of our median employee and our CEO, we took the following steps:

    We determined that, as of December 31, 2017, our employee population consisted of approximately 6,303 individuals, all of which were located in the United States. This population consisted of our full-time, part-time, temporary and seasonal employees.

    To identify the median employee from our employee population, we compared the total amount of salary, wages, overtime and premium pay, and an estimated cash incentive assuming a target payout under the APS Incentive Plans of our employees as reflected in our payroll records on December 31, 2017.

    We identified our median employee using this compensation measure, which was consistently applied to all our employees included in the calculation. Since all our employees are located in the United States, as is our CEO, we did not make any cost-of living adjustments in identifying the median employee.

    98GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Executive Compensation
    Once we identified our median employee, we combined all of the elements of such employee's compensation for 2017 in accordance with the requirements of Item 402(c)(2)(x) of Regulation S-K, resulting in annual total compensation of $128,140. The difference between such employee's salary, wages, overtime and premium pay, and an estimated cash incentive assuming a target payout under the APS Incentive Plan and the employee's annual total compensation includes the amount the Company contributed under the 401(k) plan for the employee, the actual amount paid under the APS Incentive Plans and the estimated aggregate change in the actuarial present value from December 31, 2016 to December 31, 2017 of the employee's accumulated benefits payable under all defined pension plans.

    With respect to the annual total compensation of our CEO, we used the amount reported in the "Total" column of our 2017 Summary Compensation Table included in this Proxy Statement.

    Human Resources Committee Interlocks
    and Insider Participation

    The members of the Human Resources Committee in 20152017 were Ms. Munro, Drs. Cortese and Herberger and Messrs. Fox and Lopez. None of the members of the Human Resources Committee is or has been an officer or employee of the Company or any of its subsidiaries and no executive officer of the Company served on the compensation committee or board of any company that employed, or had as an officer, any member of the Human Resources Committee or the Board.

    2016

    2018 Proxy Statement     |GRAPHIC 99

    |GRAPHIC 87

    Table of Contents

    Directors' Compensation

    Compensation of the directors for 20152017 was as follows:

    NAME
    FEES EARNED
    OR PAID
    IN CASH
    ($)

    STOCK
    AWARDS
    ($)(1)

    CHANGE IN
    PENSION
    VALUE AND
    NONQUALIFIED
    DEFERRED
    COMPENSATION
    EARNINGS
    ($)(2)

    ALL OTHER
    COMPENSATION
    ($)

    TOTAL
    ($)

    FEES EARNED
    OR PAID
    IN CASH
    ($)

    STOCK
    AWARDS
    ($)(1)

    CHANGE IN
    PENSION
    VALUE AND
    NONQUALIFIED
    DEFERRED
    COMPENSATION
    EARNINGS
    ($)(2)

    ALL OTHER
    COMPENSATION
    ($)

    TOTAL
    ($)

    Donald E. Brandt(3)

    0000000000

    Susan Clark-Johnson(4)

    7,9170007,917

    Denis A. Cortese, M.D.

    95,000100,27900195,279100,000110,25500210,255

    Richard P. Fox

    95,000100,27900195,279100,000110,2555,4550215,710

    Michael L. Gallagher

    107,500100,27994,5600302,339112,500110,25597,3840320,139

    Roy A. Herberger, Jr., Ph.D.

    107,500100,27946,9360254,715112,500110,25547,6260270,381

    Dale E. Klein, Ph.D.

    95,000100,27900195,279100,000110,25500210,255

    Humberto S. Lopez

    107,500100,279107,6240315,403112,500110,255112,1370334,892

    Kathryn L. Munro

    115,000100,27919,9700235,249125,000110,25519,6670254,922

    Bruce J. Nordstrom

    107,500100,27949,8650257,644112,500110,25554,1340276,889

    Paula J. Sims

    100,000110,25500210,255

    David P. Wagener

    95,000100,27900195,279100,000110,25500210,255

    (1)
    In accordance with FASB ASC Topic 718, this amount reflects the aggregate grant date fair value of the stock awards. On May 20, 2015,17, 2017, all of the directors at thethat time received a grant of either common stock or stock units ("SUs"), based on an election previously delivered to the Company. All directors received common stock except for Mr.Messrs. Fox and Gallagher, Drs. Herberger and Klein, and Ms. Munro, who each received SUs. Under the terms of the SUs, Mr. GallagherDr. Klein will receive 100% of the SUs in cash and Dr. Herbergerthe other directors will receive 50% of the SUs in cash and 50% of the SUs in common stock and Dr. Klein and Ms. Munro will receive one share of common stock for each SU, in all cases, on the last business day of the month following the month in which they separate from service on the Board. The number of shares of common stock or SUs granted was 1,645,1,311, and the grant date fair value of each share of common stock or SU is $60.96,$84.10, which was the closing stock price on May 20, 2015.16, 2017. As of December 31, 2015,2017, the following directors had the following outstanding RSU or SU awards: Mr. Fox — 2,820; Mr. Gallagher — 10,418;13,238; Dr. Herberger — 8,902;9,888; Dr. Klein — 10,469;13,289; and Ms. Munro — 8,424.11,244.

    (2)
    The Company does not have a pension plan for directors. The amount in this column consists solely of the above-market portion of annual interest accrued under a deferred compensation plan pursuant to which directors may defer all or a portion of their Board fees. See the discussion of the rates of interest applicable to the deferred compensation program under "Discussion of Nonqualified Deferred Compensation".

    (3)
    Mr. Brandt is a Named Executive OfficerNEO and his compensation is set forth in the Summary Compensation Table. Only non-management directors are compensated for Board service.

    (4)
    Ms. Clark-Johnson passed away in January of 2015.
    88     GRAPHIC |2016 Proxy Statement

    100GRAPHIC |      2018 Proxy Statement


    Table of Contents

    DIRECTORS' COMPENSATIONDirectors' Compensation

    Discussion of Directors' Compensation
     

    The Human Resources Committee makes recommendations to the Board for compensation, equity participation, and other benefits for directors. The director compensation program consists of the following components:

    COMPENSATION COMPONENT
    AMOUNT
    ($)

    Annual Retainer

    95,000100,000

    Audit Committee, Human Resources Committee, Finance Committee, and Nuclear and Operating Committee Chairs Annual Retainers

    12,500

    Lead Director Annual Retainer (Lead Director serves as Chair of Corporate Governance Committee for no additional compensation)

    20,00025,000

    Annual Equity Grant

    Shares with a value of approximately $100,000$110,000 on the grant date

    Directors had an option to either receive the stock grant on May 20, 201517, 2017 or defer the receipt until a later date. A director who elected to defer his or her receipt of stock received SUs in lieu of the stock grant. Those directors who elected to receive SUs were able to elect to receive payment for the SUs in either (1) stock or (2) 50% in stock and 50% in cash. The directors also elected whether to receive these payments either (1) as of the last business day of the month following the month in which the director separates from service on the Board, or (2) as of a date specified by the director, which date must be after December 31 of the year in which the grant was received. The SUs accrue dividend rights equal to the amount of dividends the director would have received if the director had directly owned one share of our common stock for each SU held, plus interest at the rate of 5% per annum, compounded quarterly. The manner of payment for the dividends and interest will be based on the director's election for payment of the SUs.

    Directors of Pinnacle West also serve on the APS Board of Directors for no additional compensation. The Company reimburses Board members for expenses associated with Board meetings and director education programs.

    The 2012 Plan was amended in 2017 to add an overall limit to non-employee directors' compensation. The value of equity grants (based on the grant date value) plus the aggregate amount of cash fees earned or paid is limited to $500,000 per calendar year.

    A comparison against the compensation programs of our current Peer Groupa peer group is generally performed every two years, and a study was last performed in December 2015,2017 using the peer group that we used in setting 2018 executive compensation, at which time the Board approved increasing the value of the annual retainer from $95,000$100,000 to $100,000,$105,000, the annual equity grant from $100,000$110,000 to $110,000,$120,000, the committee chair retainers from $12,500 to $15,000 including instituting a committee chair retainer for the chair of the Corporate Governance Committee, and the Lead Director annual retainer from $20,000$25,000 to $25,000. Taking into account the overall increase in our Directors compensation program, the Company continues to be positioned at the median of directors compensation paid by the Peer Group.$30,000. These changes will go into effect in May of 2016.2018. The Consultant reviewed the study, validated the methodology, and concluded that the new amounts were within the competitive range.

    2016

    2018 Proxy Statement     |GRAPHIC 101

    |GRAPHIC 89

    Table of Contents

    DIRECTORS' COMPENSATIONDirectors' Compensation

    Director Stock Ownership Policy
     

    The Company believes that directors should have a meaningful financial stake in the Company to align their personal financial interests with those of the Company's shareholders.

    In January 2010, the Board adopted a revised stock ownership policy for non-management directors. Each director is required to hold or control Company common stock, RSUs, or SUs with a value of at least three times the annual cash retainer fee paid to directors. Directors will have until the later of January 2013 or three-years following the date they become a director to reach the required ownership level. A director may not pledge, margin, hypothecate, hedge, or otherwise grant an economic interest in any shares of Company stock while serving as a director whether or not his or her ownership requirement is met. This restriction shall extend to the purchase or creation of any short sales, zero-cost collars, forward sales contracts, puts, calls, options or other derivative securities in respect of any shares of Company stock. The Corporate Governance Committee may grant exceptions to this policy for hardship or other special circumstances.

    All of the directors are in compliance with the Director Stock Ownership Policy.

    102GRAPHIC |      2018 Proxy Statement

    90     GRAPHIC |2016 Proxy Statement

    Table of Contents

    Proposal 2 — Advisory Vote on Executive Compensation

    Section 14A of the Exchange Act requires U.S. public corporations to provide for an advisory (non-binding) vote on executive compensation ("Say-on-Pay").

    compensation. As discussed in more detail in our CD&A and the accompanying tables and narrative, the Company has designed its executive compensation program to align executives' interests with those of our shareholders, make executives accountable for business and individual performance by putting pay at risk, and attract, retain and reward the executive talent required to achieve our corporate objectives and to increase long-term shareholder value. We believe that our compensation policies and practices promote a pay at risk philosophy and, as such, are aligned with the interests of our shareholders.

    In deciding how to vote on this say-on-pay proposal, the Board points out the following factors, many of which are more fully discussed in the CD&A:

    ourOur Human Resources Committee has designed the compensation packages for our Named Executive OfficersNEOs to depend significantly on putting pay at risk tiedby tying pay to the achievement of goals that the Human Resources Committee believes drive long-term shareholder value;

    theThe Company had a highly successful year in 2015,2017, as discussed under "2015 Highlights: Performance" in the Proxy Statement Summary;

    ourOur pay practices are designed to encourage management to not take unacceptable risks;

    weWe engage in continual benchmarking in order to confirm thatperiodic structural reviews of our compensation programs are comparable to the companies in our Peer Group;and policies; and

    weWe believe that the Company's executive compensation program is well suited to promote the Company's objectives in both the shortshort- and long-term.

    The Board strongly endorses the Company's executive compensation program and recommends that the shareholders vote in favor of the following resolution:

        RESOLVED, that the compensation paid to the Company's Named Executive Officers as disclosed in this Proxy Statement in the CD&A, the compensation tables and the narrative discussion, is hereby approved.

    Because your vote is advisory, it will not be binding upon the Human Resources Committee or the Board. However, we value our shareholders' opinions, and we will consider the outcome of the vote when determining future executive compensation arrangements.

    THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS
    A VOTEFOR THE APPROVAL OF THE COMPANY'S EXECUTIVE COMPENSATION

    2016 Proxy Statement     |GRAPHIC 91

    2018 Proxy Statement     |GRAPHIC 103


    Table of Contents

    ProposalPROPOSAL 3 — Ratification of the Appointment of DeloitteRATIFICATION OF THE APPOINTMENT OF DELOITTE & ToucheTOUCHE LLP as the Independent Accountants for the CompanyAS THE INDEPENDENT ACCOUNTANTS FOR THE COMPANY

    The Audit Committee has appointed D&T as the Company's independent accountants for the year ending December 31, 20162018 and, as a matter of good corporate governance, has directed management to submit such appointment for ratification by the shareholders at the Annual Meeting. In the event the shareholders fail to ratify the appointment, the Audit Committee may reconsider this appointment. Even if the appointment is ratified, the Audit Committee, in its discretion, may direct the appointment of a different independent accounting firm at any time during the year if the Audit Committee determines that such a change would be in the Company's and the shareholders' best interests.

    THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS
    A VOTEFOR RATIFICATION OF THE APPOINTMENT OF DELOITTE & TOUCHE LLP
    AS THE COMPANY'S INDEPENDENT ACCOUNTANTS
    FOR THE YEAR ENDING DECEMBER 31, 20162018

    92     GRAPHIC |2016 Proxy Statement

    104GRAPHIC |      2018 Proxy Statement


    Table of Contents

    Accounting and Auditing Matters

    The Independent Accountants
     

    The Audit Committee is directly responsible forevaluates the appointment, compensation (including audit fee negotiations), retention and oversightselection of the independent accountants retained to audit the Company's financial statements (taking into account the vote on shareholder ratification). In conjunction with the mandated rotation of D&T's lead engagement partner, the Audit Committeeeach year, and its Chairman are directly involved in the selection of D&T's new lead engagement partner each time a rotation occurs.

    The Audit Committee has appointed D&T, independent accountants, to examine the Company's financial statements for the year ending December 31, 20162018, and, pursuant to Proposal 3, has requested shareholder ratification of this appointment. The Audit Committee has discussed the qualifications and performance of D&T and believes that the continued retention of D&T to serve as the Company's independent accountants is in the best interest of the Company and its shareholders.

    In making the determination to retain D&T for 2018, the Audit Committee considered, among other things:

    D&T's technical expertise, particularly with respect to the complex area of utility regulatory accounting;

    Management's and D&T's review of D&T's historical and recent performance;

    The quality and candor of D&T's communications with the Audit Committee and management;

    D&T's independence and tenure as our auditor, including the benefits and independence risks of having a long-tenured auditor and controls and processes that help ensure D&T's independence (see the additional information below);

    How effectively D&T demonstrated its independent judgment, objectivity, and professional skepticism;

    External data on audit quality and performance, including the annual Public Company Accounting Oversight Board ("PCAOB") report on D&T, which is reported on by D&T, and reviewed by the Audit Committee; and

    The fees paid to D&T, which are reviewed and approved by the Audit Committee and then monitored by the Audit Committee throughout the year.

    D&T served as the Company's independent registered public accountants for the year ended December 31, 2015.2017. Representatives of that firm will be present atare expected to participate in the Annual Meeting. These representatives will have an opportunity to make a statement if they so desire and will be available to respond to appropriate questions.

    Audit FeesBenefits of a Long-Tenured Independent Accountant
     

    The following fees were paid to D&T has served as the independent accountant for Pinnacle West since its inception in 1985, and APS since 1932. The Committee carefully considered the last two fiscal years:

    TYPE OF SERVICE
    2014
    ($)

    2015
    ($)

    Audit Fees(1)

    2,484,4802,454,372

    Audit-Related Fees(2)

    265,100291,689

    Tax Fees(3)

    1,8570

    All Other Fees(4)

    010,000
    (1)
    The aggregate fees billed for services rendered for the audittenure of annual financial statements and for review of financial statements included in reports on Form 10-Q.

    (2)
    The aggregate fees billed for assurance services that are reasonably related to the performance of the audit or review of the financial statements that are not included in the Audit Fees reported above, which primarily consist of fees for employee benefit plan audits.

    (3)
    The aggregate fees billed primarily related to tax compliance and tax planning.

    (4)
    The aggregate fees billed for advice relating to the development of a statement of work for the Company's system integrator for its new Customer Information System.
    2016 Proxy Statement     |GRAPHIC 93
    D&T as our

    2018 Proxy Statement     |GRAPHIC 105


    Table of Contents

    Accounting and Auditing Matters

    independent accountants in making its decision to select D&T as the independent accountant for 2018, including the following benefits that come with long-tenure:

    Through more than 80 years of experience with the Company and APS, Deloitte has gained institutional knowledge of and deep expertise regarding our business operations, including the complexities of a business that is highly regulated at both the state and federal level, our accounting policies and practices and our internal controls over financial reporting; and

    Bringing on a new auditor requires a significant time commitment that could result in additional costs to the Company as well as distract management's focus on financial reporting and internal controls.

    Accountant's Independence Controls

    In further making its selection of D&T as the independent accountant for 2018, the Committee took into account the following controls over D&T:

    The Audit Committee's oversight of D&T, which included meeting with D&T at every regular in-person meeting in 2017, private meetings from time to time as requested by the Audit Committee members, and a committee-directed process for selecting the lead partner;

    Pre-approval policies of all services performed by D&T for the Company, and allowing the engagement of D&T only when the Audit Committee or its Chair believes D&T is best suited for the job;

    D&T conducts periodic internal quality reviews of its audit work and rotates lead partners every five years; and

    As an independent public accounting firm, D&T is subject to PCAOB inspections, independent peer reviews, and PCAOB and SEC oversight.

    Pre-Approval Policies
     

    TheAs part of its oversight responsibility with respect to the independent accountants and in order to assure that the services provided by the independent accountants do not impair the independent accountants' independence, the Audit Committee has established pre-approval policies with respect to work performed by D&T for the Company. Under that policy, the Audit Committee pre-approves each audit service and non-audit service to be provided by D&T. The Audit Committee has delegated to the Chair of the Audit Committee the authority to pre-approve audit and non-audit services to be performed by D&T if the services are not expected to cost more than $50,000. Each audit and non-audit service presented to the Chair for pre-approval must be described in sufficient detail so that the Chair knows precisely what services the Chair is being asked to pre-approve so that he can make a well-reasoned assessment of the impact of the service on the independent accountants' independence. The Chair must report any pre-approval decisions to the Audit Committee at its next scheduled meeting. All of the services performed by D&T in 20152017 for the Company were pre-approved by either the Audit Committee or the Chair of the Audit Committee consistent with the pre-approval policy.

    106GRAPHIC |      2018 Proxy Statement

    94     GRAPHIC |2016 Proxy Statement

    Table of Contents

    Accounting and Auditing Matters

    Audit Fees

    The following fees were paid to D&T for the last two fiscal years:

    TYPE OF SERVICE
     2016
    ($)

     2017
    ($)

     

    Audit Fees(1)

     2,687,407 2,813,182 

    Audit-Related Fees(2)

      351,121  366,083 

    Tax Fees

     0 0 

    All Other Fees

      0  0 
    (1)
    The aggregate fees billed for services rendered for the audit of annual financial statements and for review of financial statements included in Reports on Form 10-Q.

    (2)
    The aggregate fees billed for assurance and related services that are reasonably related to the performance of the audit or review of the financial statements and are not included in Audit Fees reported above, which primarily consist of fees for employee benefit plan audits performed in 2017 and 2016.

    2018 Proxy Statement     |GRAPHIC 107


    Table of Contents

    Report of the Audit Committee

    The Audit Committee is comprised solely of independent directors. Each member meets the NYSE financial literacy requirements, and Messrs. Fox and Nordstrom are "audit committee financial experts" under the SEC rules.

    In accordance with its written charter adopted by the Board, the primary function of the Audit Committee is to assist Board oversight of: (a) the integrity of the Company's financial statements; (b) the independent accountants' qualifications and independence; (c) the performance of the Company's internal audit function and independent accountants; and (d) general compliance by the Company with legal and regulatory requirements.

    The Audit Committee reports as follows:

    1.
    The Audit Committee has discussed and reviewed the audited financial statements of the Company as of and for the fiscal year ended December 31, 2015,2017, with the Company's management and the independent accountants, D&T. The Audit Committee is directly responsible for the oversight of the Company's independent accountants. Management is responsible for the Company's financial reporting process, including the Company's system of internal controls and for the preparation of financial statements in accordance with accounting principles generally accepted in the United States of America. The independent accountants are responsible for auditing and rendering an opinion on those financial statements, as well as auditing certain aspects of the Company's internal controls. The Audit Committee's responsibility is to monitor these processes.

    2.
    The Audit Committee has discussed with D&T the matters required to be discussed by the Public Company Accounting Oversight Boardstatement on Auditing StandardStandards No. 16,1301, Communications with Audit Committees.Committees, as amended, and as adopted by the PCAOB.

    3.
    The Audit Committee has obtained from D&T and reviewed the written disclosures and the letter required by applicable requirements of the Public Company Accounting Oversight BoardPCAOB regarding the independent accountants' communications with the Audit Committee concerning independence. The Committee discussed with D&T any relationships that may impact D&T's objectivity and independence and satisfied itself as to the accountants' independence.

    4.
    Based on the foregoing, the Audit Committee has recommended to the Board that the Company's audited financial statements be included in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2015,2017, for filing with the SEC.

    AUDIT COMMITTEE CHAIR
    Bruce J. Nordstrom
    AUDIT COMMITTEE MEMBERS
    Denis A. Cortese, M.D.
    Richard P. Fox
    Dale E. Klein, Ph.D.
    Humberto S. Lopez
    David P. Wagener

    108GRAPHIC |      2018 Proxy Statement

    2016 Proxy Statement     |GRAPHIC 95

    Table of Contents

    Proposal 4 — Shareholder Proposal Regarding Political SpendingHELPFUL RESOURCES

    The proponents of the shareholder proposal described below notified the Company of their intention to present the proposal for consideration and action at the Annual Meeting. The names and addresses of the proponents and the number of shares held by the proponents will be furnished by the Secretary of the Company upon receipt of any oral or written request by a shareholder for such information. The Company is not responsible for the accuracy or content of the proposal and supporting statement provided below, which following SEC rules, are reproduced as received from the proponents.

    THE BOARD OF DIRECTORS OPPOSES THE FOLLOWING PROPOSAL FOR THE REASONS STATED AFTER THE PROPOSAL.

    The following proposal was submitted by As You Sow, which describes itself as "a non-profit organization whose mission is to promote corporate accountability". As You Sow itself did not meet the SEC requirements for ownership of shares in the Company sufficient to qualify the proposal for inclusion in this Proxy Statement. Instead, As You Sow is acting on behalf of two other shareholders who authorized As You Sow to move the resolution contained in the proposal at the Annual Meeting.

    SHAREHOLDER PROPOSAL:

    WHEREAS:

    Corporate political spending exposes Pinnacle West (sic) Corporation (the "Company") to risks that could adversely affect the Company's stated goals, objectives, and ultimately shareholder value. Pinnacle West's undisclosed "dark money" political contributions have been the source of significant controversy, reputational harm, and business risk.

    RESOLVED:

    Shareholders request that Pinnacle West prepare a public report, updated and presented to the appropriate Board committee annually, disclosing monetary and in-kind expenditures on political activities that cannot be deducted as an "ordinary and necessary" business expense under section 162(e) of the Internal Revenue Code (the "Code") because they are incurred in connection with: (a) influencing legislation, (b) participating or intervening in any political campaign on behalf of (or in opposition to) any candidate for public office, and (c) attempting to influence the general public, or segments thereof, with respect to elections, legislative matters, or referenda. Shareholders request the report detail:

    contributions to or expenditures in support of or opposition to political candidates, political parties, political committees;
    Our Company
    96     Pinnacle West Capital Corporation:

    http://www.pinnaclewest.com


    GRAPHIC APS:


    http://www.APS.com


    Annual Meeting


    |Annual meeting online:

    http://www.virtualshareholdermeeting.com/PNW


    2016 Proxy Statementmaterials:


    http://www.proxyvote.com


    Board of Directors


    Pinnacle West Board:

    http://www.pinnaclewest.com/about-us/corporate-governance/board-of-directors/


    Board Committees:


    Audit Committee Charter:

    http://www.pinnaclewest.com/about-us/corporate-governance/committee-summary/audit-committee/

    Corporate Governance Committee Charter:

    http://www.pinnaclewest.com/about-us/corporate-governance/committee-summary/corporate-governance-committee

    Finance Committee Charter:

    http://www.pinnaclewest.com/about-us/corporate-governance/committee-summary/finance-committee

    Human Resources Committee Charter:

    http://www.pinnaclewest.com/about-us/corporate-governance/committee-summary/human-resources-committee/

    Nuclear and Operating Committee Charter:

    http://www.pinnaclewest.com/about-us/corporate-governance/committee-summary/nuclear-and-operating-committee/


    Governance Documents


    Code of Ethics and Business Practices:

    http://www.pinnaclewest.com/about-us/corporate-governance/code-of-ethics-and-business-practices/


    Code of Ethics for Financial Executives:

    http://www.pinnaclewest.com/about-us/corporate-governance/code-of-ethics-for-financial-executives/


    Corporate Governance Guidelines:

    http://www.pinnaclewest.com/about-us/corporate-governance/corporate-governance-guidelines/


    Other


    Corporate Responsibility Report:

    http://www.pinnaclewest.com/corporate-responsibility/


    Political Participation Policy:

    http://www.pinnaclewest.com/about-us/corporate-governance/Political-Participation-Policy

    The information contained in these documents and websites are not incorporated by reference.

    2018 Proxy Statement     |GRAPHIC 109


    Table of Contents

    PROPOSAL 4 — SHAREHOLDER PROPOSAL REGARDING POLITICAL SPENDING
    dues, contributions or other payments made to tax-exempt "social welfare" organizations and "political committees" operating under sections 501(c)(4) and 527 of the Code, respectively, and to tax-exempt entities that write model legislation and operate under section 501(c)(3) of the Code; and

    the portion of dues or other payments made to a tax-exempt entity

    This Proxy Statement contains forward-looking statements based on current expectations. These forward-looking statements are often identified by words such as a trade association that are used for an expenditure"estimate," "predict," "may," "believe," "plan," "expect," "require," "intend," "assume" and similar words. Because actual results may differ materially from expectations, we caution you not to place undue reliance on these statements. A number of factors could cause future results to differ materially from historical results, or contributionfrom outcomes currently expected or sought by us. A discussion of some of these risks and that would not be deductible under section 162(e) of the Code if made directly by the Company.

    The report shall identify all recipients and amounts paid to each recipient from Company funds.

    SUPPORTING:    Pinnacle West reports a portion of its political spending, and meets the minimal legal requirements that exist for political spending reporting. However, shareholders are concerned that the political spending Pinnacle West reports voluntarily and for compliance does not reveal the full extent of the Company's use of shareholder money to participate in the political processes. For example, press reports allege that Pinnacle West spent $3.2 million in "dark money" on the elections of two of their regulators, whichuncertainties is not disclosed by the Company. (Arizona Republic, 2015). In September 2015, Arizona utility regulators requested that Pinnacle West halt its political contributions to campaigns of its regulators, and former utility regulators advocated a subpoena of Pinnacle West's political spending records. Pinnacle West filed a public response stating that it would continue its political spending.

    Pinnacle West's spending on the campaigns of government officials creates, at a minimum, the appearance of impropriety; further, the legality of its political spending has not been publicly established and cannot be effectively determined without full disclosure. Due to the ongoing nature of the Company's political activities, and Pinnacle West's stated intent to continue political spending, proponents request shareholder (sic) support this resolution, an earlier version of which received a vote of 30.8% in 2015.

    BOARD OF DIRECTORS RESPONSE:

    YOUR BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS A VOTE "AGAINST" PROPOSAL 4.

    The Corporate Governance Committee and the Board have considered this proposal and concluded that its adoption is unnecessary and not in the best interests of our shareholders.

    As an initial matter, we do not agree with the characterization in the proponents' supporting statement of our response to the letter sent by two Arizona Corporation Commissioners in September 2015 requesting that all regulated and unregulated entities that appear before the Commission agree to voluntarily refrain from making campaign contributions in support of or in opposition to Arizona Corporation Commission candidates. We responded that we would not unilaterally forfeit our First Amendment rights to speak on public issues and would continue to advocate for policies that enable a sustainable energy future for Arizona. This is quite different from stating that the Company "would continue its political spending" or that we have a "stated intent to continue political spending."

    We also note that the proponents' supporting statement relies in part on unsupported allegations in the media, and raises an unfounded implication about the "legality" of our political expenditure activities. We are disappointed that the supporting statement includes

    2016 Proxy Statement     |GRAPHIC 97

    Table of Contents

    PROPOSAL 4 — SHAREHOLDER PROPOSAL REGARDING POLITICAL SPENDING

    these unwarranted allegations, and trust that our shareholders will ascribe to them the credit that they deserve.

    Your Board believes that political interaction is important to shareholder value. As a vertically integrated fully-regulated utility, APS's operations and financial condition are significantly affected by the actions of elected officials at the local, state and national levels, including the rates it can charge customers, its profitability, and the recovery of the costs of its investments in infrastructure. When it iscontained in our best interest, we have a responsibility to our customers, shareholdersAnnual Report on Form 10-K and other stakeholders to be an active participant in the political process, to inform policy and decision makers of our views on issues, and to develop and maintain strong working relationships with governmental decision makers.

    Pinnacle West is committed to complying with the law, our policies and our values when engaging in any type of lobbying or political activity. Pinnacle West's Political Participation Policy (the "Policy") is set forthavailable on our website inat pinnaclewest.com, which you should review carefully before placing any reliance on our section on Corporate Governance (available atwww.pinnaclewest.com). The Policy provides thatforward-looking statements or disclosures. We assume no obligation to update any forward-looking statements, even if our Company and our subsidiaries participate in the democratic process to advance our long term business interests and the interests of our customers, employees, shareholders and other stakeholders. And, contrary to the proponents' supporting statement, under the Policy we disclose more information about our political expenditure and lobbying activities than what is required to meet "the minimal legal requirements".

    Our Policy provides that:

    The Corporate Governance Committee of the Board reviews with management the Company's governmental affairs strategies, including the policies and priorities for the Company's political expenditure and lobbying activities, oversees the progress of the Company's strategies throughout the year, and reports on these activities to the Board;

    We support candidates, causes or organizations that share an interest in public policy that furthers our business objectives and promotes our mission of creating a sustainable energy future for Arizona;

    The Company discloses all political contributionsinternal estimates change, except as may be required by applicable law. In addition, we provide a voluntary annual report listing contributions equal to or in excess of $25,000 made to political parties and associations operating under Section 527 of the Internal Revenue Code, and of the portion of our trade association dues used for lobbying purposes, when those groups provide that information to us; and

    110GRAPHIC |

    We actively promote the economic health of the Arizona jurisdictions we serve through our activities with local chambers of commerce. Depending on their roles, these organizations may be subject to lobbyist registration and disclosure reporting obligations, with their reports being made available to the public by the governmental agencies overseeing lobbying activities.

    We believe that we fully comply with all laws governing our lobbying activities. Federal political activity is subject to comprehensive regulation by the federal government, including detailed disclosure requirements. Our political action committee files regular reports of receipts and disbursements with the Federal Election Commission ("FEC"), all of which are disclosed to the public in the reports filed with the FEC which can be accessed through our Policy. These reports include identification of all individuals who contributed $200 or more as well as all candidates or committees that receive a political contribution. We also comply with all obligations with regard to our state and local political activities, including reporting and

    98     GRAPHIC |2016      2018 Proxy Statement

    Table of Contents

    PROPOSAL 4 — SHAREHOLDER PROPOSAL REGARDING POLITICAL SPENDING

    disclosure requirements. The Board believes these requirements provide transparency of our lobbying activities to the general public, including our shareholders.

    The Company and APS participate from time to time in various industry and trade associations to further our business interests. The primary purpose of our membership in these trade associations is the general business, technical and industry expertise provided by these organizations — not political advocacy. For example, we have been long time members of Edison Electric Institute and Nuclear Energy Institute.

    The Board believes that the disclosure requested in this proposal could place the Company at a disadvantage, by revealing our business priorities and strategies. Because parties with interests adverse to the Company also participate in the political process to their business advantage, any unilateral disclosure, above what is legally required by law and equally applicable to all similar parties, could simply benefit the other parties to the detriment of the Company and our shareholders. The Board believes that any reporting requirements that go beyond existing law should be applicable to all participants in the process. In this regard, we note that the proponent does not disclose in its supporting statement its own political activities or objectives, or its relationships with other parties who may have objectives that conflict with the Company's business priorities.

    This is the second consecutive year we have received a proposal on political spending from As You Sow, acting on behalf of other shareholders. At our 2015 Annual Meeting of Shareholders, this proposal received the support of less than one-third of the shareholders voting. The Board believes that this vote indicated that our shareholders do not believe that the Company's policies and practices with respect to political expenditure activities and lobbying are inadequate or atypical for companies in similar businesses as the Company.

    2016 Proxy Statement     |GRAPHIC 99

    Table of Contents

    001CSN1F1A


     

    C123456789 000004 000000000.000000 ext 000000000.000000 ext 000000000.000000 ext 000000000.000000 ext 000000000.000000 ext 000000000.000000 ext ENDORSEMENT_LINE______________ SACKPACK_____________ Electronic Voting Instructions Available 24 hours a day, 7 days a week! Instead of mailing your proxy, you may choose one of the voting methods outlined below to vote your proxy. VALIDATION DETAILS ARE LOCATED BELOW IN THE TITLE BAR. Proxies submitted by the Internet or telephone must be received by 1:00 a.m., Central Time, on May 18, 2016. MR A SAMPLE DESIGNATION (IF ANY) ADD 1 ADD 2 ADD 3 ADD 4 ADD 5 ADD 6 Vote by Internet •VIEW MATERIALS & VOTE SCAN TO PINNACLE WEST CAPITAL CORPORATION ATTN: JACQUE PATTERSON 400 NORTH FIFTH STREET, STA 8602 PHOENIX, AZ 85004 VOTE BY INTERNET Before The Meeting - Go to www.envisionreports.com/PNW • Orwww.proxyvote.com or scan the QR code withBarcode above Use the Internet to transmit your smartphone • Followvoting instructions and for electronic delivery of information up until 11:59 P.M. Eastern Time the steps outlined onday before the secure website Vote by telephone • Call toll free 1-800-652-VOTE (8683) withincut-off date or meeting date. Have your proxy card in hand when you access the USA, US territories & Canada on a touch tone telephone • Followweb site and follow the instructions providedto obtain your records and to create an electronic voting instruction form. During The Meeting - Go to www.virtualshareholdermeeting.com/PNW You may attend the Meeting via the Internet and vote during the Meeting. Have the information that is printed in the box marked by the recorded message Using a black ink pen, markarrow available and follow the instructions. VOTE BY PHONE - 1-800-690-6903 Use any touch-tone telephone to transmit your votes with an X as shownvoting instructions up until 11:59 P.M. Eastern Time the day before the cut-off date or meeting date. Have your proxy card in this example. Please do not write outsidehand when you call and then follow the designated areas. q IF YOU HAVE NOT VOTED VIA THE INTERNETinstructions. VOTE BY MAIL Mark, sign and date your proxy card and return it in the postage-paid envelope we have provided or return it to Vote Processing, c/o Broadridge, 51 Mercedes Way, Edgewood, NY 11717. TO VOTE, MARK BLOCKS BELOW IN BLUE OR TELEPHONE, FOLD ALONG THE PERFORATION,BLACK INK AS FOLLOWS: E36330-P01184-Z71649 KEEP THIS PORTION FOR YOUR RECORDS DETACH AND RETURN THE BOTTOMTHIS PORTION IN THE ENCLOSED ENVELOPE. q Proposals —ONLY THIS PROXY CARD IS VALID ONLY WHEN SIGNED AND DATED. PINNACLE WEST CAPITAL CORPORATION The Board of Directors recommends ayou vote FOR all nominees, FOR Proposals 2the following: For Withhold For All AllAllExcept To withhold authority to vote for any individual nominee(s), mark "For All Except" and 3, and AGAINST Proposal 4. +write the number(s) of the nominee(s) on the line below. ! ! ! 1. Election of Directors: 01 -Directors Nominees: 01) 02) 03) 04) 05) Donald E. Brandt For Withhold For Withhold For Withhold 02 - Denis A. Cortese, M.D. 03 - Richard P. Fox 04 - Michael L. Gallagher 05 - Roy A. Herberger, Jr., Ph.D. 06 - Dale E. Klein, Ph.D. 07 -06) 07) 08) 09) 10) Humberto S. Lopez 08 - Kathryn L. Munro 09 - Bruce J. Nordstrom 10 -Paula J. Sims David P. Wagener For Against Abstain ForAgainstThe Board of Directors recommends you vote FOR proposal 2: ! For ! Against ! Abstain 2. Vote on an advisory resolutionAdvisory vote to approve executive compensation as disclosed in the 20162018 Proxy Statement. The Board of Directors recommends you vote FOR proposal 3: ! ! ! 3. Ratify the appointment of the Company’s independent accountants for the year ending December 31, 2016. 4. Vote2018. ! For address changes and/or comments, please check this box and write them on the approval of a shareholder proposal regarding a report on political spending, if properly presented at the meeting. Non-Voting Items Change of Address — Please print your new address below. Comments — Please print your comments below. Meeting Attendance Mark the box to the right if you plan to attend the Annual Meeting. Authorized Signatures — This section must be completed for your vote to be counted — Date and Sign Belowback where indicated. Please sign exactly as your name(s) appearsappear(s) hereon. Joint owners should each sign. When signing as attorney, executor, administrator, corporate officer, trustee, guardian, or custodian,other fiduciary, please give full title.title as such. Joint owners should each sign personally. All holders must sign. If a corporation or partnership, please sign in full corporate or partnership name by authorized officer. Signature [PLEASE SIGN WITHIN BOX] Date (mm/dd/yyyy) — Please print date below. Signature 1 — Please keep signature within the box. Signature 2 — Please keep signature within the box. MMMMMMMC 1234567890 J N T MR A SAMPLE (THIS AREA IS SET UP TO ACCOMMODATE 140 CHARACTERS) MR A SAMPLE AND MR A SAMPLE AND MR A SAMPLE AND MR A SAMPLE AND MR A SAMPLE AND MR A SAMPLE AND MR A SAMPLE AND MR A SAMPLE AND + 1 U P X2 6 5 9 9 5 1 029E6H C B A Annual Meeting Proxy Card1234 5678 9012 345 X IMPORTANT ANNUAL MEETING INFORMATION(Joint Owners) Date

    GRAPHIC

     


    . Dear Shareholders, The 20162018 Annual Meeting of Shareholders of Pinnacle West Capital Corporation will be held at the Heard Museum, at 2301 North Central Avenue, Phoenix, Arizona 85004 on May 18, 2016,16, 2018, at 10:30 a.m., Mountain Standard Time. Shareholders may participate in the Annual Meeting by logging into the following web site www.virtualshareholdermeeting.com/PNW. At the meeting, shareholders will be asked to: (i) elect ten (10) directors to serve on the Board until the 20172019 Annual Meeting; (ii) vote on an advisory resolution to approve executive compensation as disclosed in the 20162018 Proxy Statement; and (iii) ratify the appointment of the Company's independent accountants for the year ending December 31, 2016; and (iv) vote on the approval of a shareholder proposal regarding a report on political spending, if properly presented at the meeting.2018. Your vote is important and you may vote this proxy in one of three ways - by Internet, by telephone, or by mail. The reverse side of this letter provides voting information for all three methods. All persons attending the Annual Meeting must present an admission card and a current government-issued picture identification. Please follow the advance registration instructions below. Sincerely, Pinnacle West Capital Corporation Annual Meeting of Shareholders Advance Registration Form Attendance at the Annual Meeting is limited to Pinnacle West shareholders as of the Record Date, or their validly designated Proxy. ADVANCE REGISTRATION INFORMATION Please print the name(s) of the shareholder(s) whose name(s) appears on the account who wish to attend the Annual Meeting. Name(s) Diane Wood Corporate Secretary ADVANCE REGISTRATION INSTRUCTIONS • If you are voting by Internet, you will be able to pre-register at the same time you record your vote. There is no need to return your proxy form below. • If you are voting by telephone, please complete the information to the right and tear off the top of this proxy card and mail it separately to: Pinnacle West Capital Corporation, Shareholder Services Department, P.O. Box 53999, Mail Station 8602, Phoenix, AZ 85072-3999. There is no need to return the proxy card below. • If you are voting by mail, please mark the box on the reverse side of this proxy card and complete the information to the right and include this portion when mailing your marked, signed and dated proxy card in the envelope provided. Address Zip I am a Pinnacle West Shareholder. Below is the name, address and telephone number of my validly designated Proxy who will attend the Annual Meeting: Name Address Phone (Admission card will be returned to the shareholder) q IF YOU HAVE NOT VOTED VIA THE INTERNET OR TELEPHONE, FOLD ALONG THE PERFORATION, DETACH AND RETURN THE BOTTOM PORTION IN THE ENCLOSED ENVELOPE. q ProxyE36331-P01184-Z71649 P_R_O_X_YPinnacle West Capital CorporationP_in_n_a_cl_e_W_e_s_t_C_a_p_it_al_C_o_r_p_o_ra_t_io_n Notice of the 20162018 Annual Meeting of Shareholders Proxy Solicited on behalf of the Board of Directors for the Annual Meeting on May 18, 201616, 2018 The undersigned hereby appoints Donald E. Brandt and David P. Falck,Jeffrey B. Guldner, individually and together, as proxies for the undersigned, each with full power of substitution, to attend the Annual Meeting of Shareholders of Pinnacle West Capital Corporation (the "Company") to be held on May 18, 2016,16, 2018 at ten-thirty a.m. (10:30 a.m.), Mountain Standard Time, and at any adjournment or postponement thereof, and to vote as specified in this proxy all the shares of stock of the Company which the undersigned would be entitled to vote if personally present. The proxies of the undersigned may vote according to their discretion on any other matter that may properly come before the meeting. If the undersigned has voting rights with respect to shares of Company common stock under the Pinnacle West Capital Corporation Savings Plan (the "Plan"), then the undersigned hereby directs the trustee of the Plan to vote the shares equal to the number of share equivalents allocated to the undersigned's account under the Plan on all matters properly coming before the Annual Meeting, and at any adjournment or postponement thereof, in accordance with the instructions given herein. Shares under the Plan for which instructions are not received by midnight on May 15, 2016,13, 2018, will be voted by the trustee in accordance with the plan and trust documents. This proxy will be considered to be confidential voting instructions to the Plan trustee and to any entity acting as tabulating agent for the Plan trustee. ALL SHARES OF COMMON STOCK REPRESENTED HEREBY WILL BE VOTED AS SPECIFIED. IF NO SPECIFICATION IS MADE, THOSE SHARES WILL BE VOTED FOR THE NOMINEES LISTED IN PROPOSAL 1 AND FOR PROPOSALS 2 AND 3, AND AGAINST PROPOSAL 4.3. In their discretion, the proxies are authorized to vote on such other matters as may properly come before the meeting or any adjournment or postponement thereof. (If you noted any Address Changes/Comments above, please mark corresponding box on the reverse side.) (Items to be voted appear on reverse side.) Address Changes/Comments:

    GRAPHIC